Harold V. freelancer experto en Edición de textos, Escribir, Traducción al Inglés

Harold V.

IT Support Analyst - 15 years experienced

0 / 5

Venezuela
Valor hora:

USD 2,00

Redacción y Traducción

Sobre mí
Comfortable with all levels of management. Able to present ideas to technical, non technical and managing professionals. Industrial and Office experience. Strong Internet working & research abilities as well as Teaching capable. Strong remote & written support capabilities. Work independently with little or no supervision . Bilingual: Spanish and English (Oral – Written). Able to handle computer hardware and software. Strong experience in  PC Hardware and Peripherals, Windows NT, Win 2000 (Professional), Win XP & MS Office related. Knowledge of  TCP/IP protocols used for Internet Connectivity. Configuration of Browsers ( Firefox , Microsoft Internet Explorer, etc) and Email clients (Outlook Express, Eudora Mail,Microsoft Exchange, etc). SAP, Tivoli, CA Unicenter Service Desk, UAPM

Specialties: IT Support & Purchase, Helpdesk, Internet, Online research & collaboration, Type Editing, Transcription, Translation English Spanish. End user training.
Historia laboral
Experiencia
    IT Assets Management
    Baker Hughes
    IT Assets Management
    Nombre de la empresa Baker Hughes
    Fechas de empleo dic. de 2004 – sept. de 2009 Duración del empleo 4 años y 10 meses

    IT ASSETS MANAGEMENT - Latin America – North America

Acting on BUSINESS SUPPORT SERVICES Division for IT Department: as a self assisted IT Procurement Analyst for computer hardware, software, network infrastructure equipment, and
telecommunications for Latin America Region. Assistance for North America procurement as well. Processing IT technical purchase requests, including request for quotes, information, proposals, bids,
one-time orders, and multi-term orders in accordance with the purchasing policies and procedures. Follow-up on local or international orders as well. Help resolve invoices issues with diverse Accounts Payable departments. Project resources; regional IT Stores rollout and administration for Venezuela, Brazil and Mexico, participation in related procurement negotiations for each country as required. Diversity process creation, modification and implementation, monitor and continually improve documentation to coordinate daily activities and administration of the team.

SYSTEMS SPECIALIST III
Acting on BUSINESS SUPPORT SERVICES Division for IT Department: to remotely or in site diagnose & response to complex related problems through discussions with end users. Help desk & Desktop onsite assistance. PC & Server Hardware assistance, Messaging, Telecommunications, Network Tools, MS Office, diverse software applications. Knowledge management.

HELPDESK AND DESKTOP SUPPORT ANALYST
Nombre de la empresa INTERCABLE
Fechas de empleo may. de 2002 – nov. de 2004 Duración del empleo 2 años y 7 meses

HELPDESK AND DESKTOP ANALYST SUPPORT
Acting in major Broadband Internet Cable ISP coordinating Tech Support (desktop & helpdesk) to a wide range of LAN workstations (28 aprox.) on the city offices and WAN Internet users. Helped upgrading LAN users to WIN 2K environment. Assisting LAN and WAN Admin. Online remote analysis to give solutions to diversity hardware & software or Internet service troubleshooting on their networks and acting directly to fix the problem in any location it could happen.
    Editar puesto: OPERATIONS SUPPORT ASSOCIATE FOR COMPAQ
    CORESTAFF Services
    OPERATIONS SUPPORT ASSOCIATE FOR COMPAQ
    Nombre de la empresa CORESTAFF Services
    Fechas de empleo ene. de 2001 – may. de 2001 Duración del empleo 5 meses
    Acting in Logistic Area of Compaq Factory Outlet, giving support and working directly on computer hardware assembling over production lines to follow up running tests and approve final shipping of new and refurbished equipments.

MANUFACTURING ASSOCIATE FOR COMPAQ
    CORESTAFF Services
    MANUFACTURING ASSOCIATE FOR COMPAQ
    Nombre de la empresa CORESTAFF Services
    Fechas de empleo ago. de 2000 – dic. de 2000 Duración del empleo 5 meses

    Acting in Manufacturing Area of Compaq Main Campus Factory, as OS Running Tester, handling and verifying the right assembling of computer parts trough shipping line.

ASSISTANT TO COMMERCIAL MANAGER
    INSTAELECTRIC
    ASSISTANT TO COMMERCIAL MANAGER
    Nombre de la empresa INSTAELECTRIC
    Fechas de empleo sept. de 1999 – dic. de 1999 Duración del empleo 4 meses

    Company with experience in Services of Telecommunications and Networking: Acting as technical assistant and computer support to commercialization department teamwork

TECHNICAL SUPPORT ANALYST
    CANTV SERVICIOS - serviced by NETLAGO
    TECHNICAL SUPPORT ANALYST
    Nombre de la empresa CANTV SERVICIOS - serviced by NETLAGO
    Fechas de empleo feb. de 1998 – feb. de 1999 Duración del empleo 1 año y 1 mes
    ISP Company.Worked as Tech Support for CANTV.net users. Hardware installing & PC configuration for Dial-Up Service,  troubleshooting Internet connection service by phone or in site, if it was required,
 
COORDINATOR OF GRAPHIC COMPUTING AND DESIGN
    MEGO AFEK DE VENEZUELA C.A
    COORDINATOR OF GRAPHIC COMPUTING AND DESIGN
    Nombre de la empresa MEGO AFEK DE VENEZUELA C.A
    Fechas de empleo ene. de 1997 – ene. de 1998 Duración del empleo 1 año y 1 mes

    Graphic designer: Digital elaboration of technical publicity, corporative brochures, etc. Elaboration of diverse forms for corporate requirements. Organization and making of Quality Assurement Manuals (ISO-9000 based) and forms.

Rankeado: No está rankeado

Último login: Hace 5 meses

Registrado: Hace 5 meses