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Empresa especializada en servicios integrales de tecnología que cubre todas las áreas relacionadas con el diseño, desarrollo de software, implantación, soporte, capacitación e inteligencia de negocios, para el sector salud.

ANALISTA DE ORGANIZACIÓN Y MÉTODO
Enero 2006 – Octubre 2012

Jefe Inmediato: Gerente de Procesos

Principales Responsabilidades:

•Evaluar las herramientas del sistema de información en salud para realizar el rediseño de aplicativos y los procesos que intervienen en la prestación de los servicios.
•Realizar consultoría a clientes internos y externos para la definición de procesos y requerimientos de software, orientados a la generación de aplicaciones eficientes que conlleven a la automatización y optimización de recursos.
•Proponer y desarrollar nuevas estrategias de innovación en las aplicaciones y el servicio de acuerdo con el avance tecnológico y la normatividad vigente.
•Liderar, gestionar e implementar el sistema de información y los sistemas de calidad.

Logros más sobresalientes:

•Diseño, elaboración e implementación del requerimiento del módulo de medicamentos en dosis unitarias para Unidossis S.A.
•Diseño, elaboración e implementación del requerimiento del módulo de comisiones de fuerzas de ventas para HumanaVivir.
•Diseño, elaboración e implementación del requerimiento del módulo de reportes de comisiones de fuerza de ventas para el Grupo Saludcoop.

2.SISCO LTDA –
Empresa dedicada al Diseño, Construcción, Interventorias, Consultorías de Obras Civiles, Arquitectónicas, Hidráulicas, Eléctricas y Todos los aspectos que componen el sector de la construcción.

COORDINADORA ADMINISTRATIVA
Enero 2005 – Diciembre 2005

Jefe Inmediato: Gerente Financiero.

Principales Responsabilidades:

•Realizar y controlar las compras, distribución de materiales, registro de proveedores, facturas y órdenes de pago
•Realizar el análisis y control de la gestión de gastos.
•Administrar la caja menor.
•Planear, supervisar, coordinar, controlar y optimizar el desarrollo de todos los proyectos, programas y actividades relacionados con la administración de recursos humanos y servicios administrativos.

3.ENRED COMUNICACIONES S.A.

Empresa fundada por el grupo Promigas S.A., dedicada a la prestación de servicios de Internet de banda a través de fibra óptica a nivel residencial y corporativo.

ASISTENTE ADMINISTRATIVA
Diciembre 2002- Diciembre 2003

Jefe Inmediato: Gerente Financiero.

Principales Responsabilidades:

•Llevar a cabo la gestión de cartera.
•Realizar la facturación a clientes coordinando la distribución de la misma.
•Atender y solucionar los reclamos de los clientes.
•Gestionar el pago de facturas a proveedores.
•Llevar el control del inventario de los activos de la empresa.

Logro:
•Implementación del proceso de cobro, suspensión y reactivación de cartera.

AGENTE DE SERVICIO AL CLIENTE
Mayo – Noviembre, 2002

Jefe Inmediato: Gerente Servicio al Cliente

Principales Responsabilidades:

•Ventas Inbound – Ventas Outbound: Ofrecer el servicio de Internet a clientes potenciales por medio de ventas telefónicas.
•Soporte Técnico: Brindar asesoría a los clientes en la solución de problemas de Internet.
•Realizar servicio post-venta a los clientes conmutados.

PRÁCTICA INDUSTRIAL

INDUSTRIAS CANNON DE COLOMBIA S.A.
Febrero-Noviembre, 2000.

Proyecto sobre control y gestión de la calidad, administración de operaciones, así como estudio de métodos y tiempos.","rawText":"1. HEON HEALTH ON LINE S.A – Empresa especializada en servicios integrales de tecnología que cubre todas las áreas relacionadas con el diseño, desarrollo de software, implantación, soporte, capacitación e inteligencia de negocios, para el sector salud. ANALISTA DE ORGANIZACIÓN Y MÉTODO Enero 2006 – Octubre 2012 Jefe Inmediato: Gerente de Procesos Principales Responsabilidades: •Evaluar las herramientas del sistema de información en salud para realizar el rediseño de aplicativos y los procesos que intervienen en la prestación de los servicios. •Realizar consultoría a clientes internos y externos para la definición de procesos y requerimientos de software, orientados a la generación de aplicaciones eficientes que conlleven a la automatización y optimización de recursos. •Proponer y desarrollar nuevas estrategias de innovación en las aplicaciones y el servicio de acuerdo con el avance tecnológico y la normatividad vigente. •Liderar, gestionar e implementar el sistema de información y los sistemas de calidad. Logros más sobresalientes: •Diseño, elaboración e implementación del requerimiento del módulo de medicamentos en dosis unitarias para Unidossis S.A. •Diseño, elaboración e implementación del requerimiento del módulo de comisiones de fuerzas de ventas para HumanaVivir. •Diseño, elaboración e implementación del requerimiento del módulo de reportes de comisiones de fuerza de ventas para el Grupo Saludcoop. 2.SISCO LTDA – Empresa dedicada al Diseño, Construcción, Interventorias, Consultorías de Obras Civiles, Arquitectónicas, Hidráulicas, Eléctricas y Todos los aspectos que componen el sector de la construcción. COORDINADORA ADMINISTRATIVA Enero 2005 – Diciembre 2005 Jefe Inmediato: Gerente Financiero. Principales Responsabilidades: •Realizar y controlar las compras, distribución de materiales, registro de proveedores, facturas y órdenes de pago •Realizar el análisis y control de la gestión de gastos. •Administrar la caja menor. •Planear, supervisar, coordinar, controlar y optimizar el desarrollo de todos los proyectos, programas y actividades relacionados con la administración de recursos humanos y servicios administrativos. 3.ENRED COMUNICACIONES S.A. Empresa fundada por el grupo Promigas S.A., dedicada a la prestación de servicios de Internet de banda a través de fibra óptica a nivel residencial y corporativo. ASISTENTE ADMINISTRATIVA Diciembre 2002- Diciembre 2003 Jefe Inmediato: Gerente Financiero. 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