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Soporte a tiendas departamentales que contaran con punto de venta IBM, Walmart, Suburbia, Liverpool, SAMS.
Levantamiento y atención de reportes hasta su cierre.
Diagnostico, mantenimiento y reparación de equipos:
POS 4800 y 4694, Impresoras termicas 4610 Series, Impresoras de matriz de punto Lexmark 2480-2481-2491, Lexmark Láser Printers, Hp Láser Printers, Verificadores de precio NCR
Radiofrecuencia
Symbol PDA, Telson 9040
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PC
HP Mini note, Note books y PC
Monitoreo de estaciones de impresión y elaboración de reportes detallados de printing en Megatrack

Prospeccion de cliente, levantamientos tecnicos enfocados a hardware, seguimiento y cierre de venta.
Habilidad de negociacion de precios, incremento de portafolio de negocios, incremento de cartera de clientes
Elaboracion de ordenes de compra, administración de garantías y fallas de equipos, trato con proveedores.
Implementacion de estaciones de monitoreo en MAC OX
Parametrizacion de herramientas de monitoreo en IOS
Instalación control acceso y equipo para control de asistencia, Cableado de red, CCTV IP
Configuración y administración de equipo biometricos, proximidad, banda magnética, codigo de barras. (Suprema, Rosslare, ZK, L1, easy way, Ingersoll Rand, HID)
Soporte Técnico a usuarios finales vía remota y en sitio Mantenimiento preventivo y correctivo HW y SW
Soporte de aplicaciones: office Windows, internet, correo electrónico, antivirus en general.
Instalar, configurar y actualizar computadoras, dispositivos periféricos (impresoras, scanner, plotter, Tablets, celulares)
Administración de inventarios de hardware y software
Administración de impresoras
Respaldos de información de equipos
Documentación de procedimientos operativos
Documentación de software de incidencias de casos atendidos
Kayaco CRM - Asignación y seguimiento de tickets hasta su cierre.

Soporte y mantenimiento a PC y notebook
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Administración de equipo de cómputo de la empresa
Respaldos, instalación de software driver etc.
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Supervisión de personal (instaladores), estructuración de rutas, mapeo y revisión
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Elaboración de tiempos de recorrido
Estudios de factibilidad económica.
Soporte en sitio, remoto y telefónico
Coordinador aforos noreste 2008
Coordinador proyecto Aduana Manzanillo Volúmenes de Tránsito
Coordinador proyecto Circuito interior Volúmenes de tránsito
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IBM
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