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COLOMBIA MOVIL S.A. ESP (TIGO-UNE) Marzo de 2008 – Octubre de 2016

Líder Regional de Centros de Experiencia Abril de 2011 – Octubre de 2016

Responsable de la ejecución comercial y modelo de operación de servicio al cliente de los Centros de Experiencia de la regional Oriente, garantizando rentabilidad y eficiencia operativa, cumpliendo indicadores de gestión a través del desarrollo de estrategias encaminadas a vender, servir y retener clientes, manejo de personal de 200 personas entre directos e indirectos en los departamentos de Santander, Norte de Santander y Boyacá.
•    Incrementé los ingresos de gestión comercial del canal en un 47% del 2013 al 2016, realizando negociaciones especiales, actividades complementarias y mejorando productividad por asesor.
•    Aumenté de participación de ingresos del canal sobre el total regional del 36% al 41% de 2013 a 2016.
•    Obtuve un reconocimiento nacional por el diseño e implementación del grupo especializado de Retención en el canal, que sirvió como referente para aplicar en el país a partir de agosto de 2015.
•    Fui premiado como el mejor líder regional en retención durante 2015 y 2016, al aumentar el índice de 29% al 78%.
•    Desarrollé la capilaridad de Centros de Experiencia en la regional Oriente en un 40% de 2011 a 2016 logrando así mayor alcance en zonas de cobertura.

Director de Retail                               Abril de 2011 – Enero 2014

Responsable de las negociaciones, desarrollo de plan de inversión, unidades de negocio al interior de las cadenas, velar por mantener actualizada la facturación y cartera, cumplir con las metas comerciales del canal, manejo de personal de 75 personas entre directas e indirectas en los departamentos de Santander, Norte de Santander y Boyacá.
•    Incrementé de capilaridad de puntos de Retail en un 68% pasando de 16 a 27 puntos.
•    Aumenté la participación de los ingresos de gestión comercial del canal sobre el total regional del 9% al 13,5% en el año 2011 al 2014.

Director de territorio Norte de Santander                 Abril de 2010 – Marzo de 2011

Responsable de la operación comercial, administrativa y financiera de los departamentos de Norte de Santander, Arauca y Sur del Cesar, controlando todos los canales comerciales de la zona y desarrollando estrategias locales que permitieran el crecimiento de los indicadores de gestión de la compañía, manejo de personal hasta 250 personas entre directas e indirectas en los departamentos Norte de Santander, sur del Cesar y Arauca.
•    Desarrollé canal de distribución en poblaciones del sur del Cesar y Arauca.
•    Implementé dos centros de Servicio del Distribuidor en Cúcuta y Aguachica.
•    Formé cuatro equipos de fuerza de venta directa en Ocaña, Aguachica, Pamplona y Arauca con 60 personas que lograron incrementar las ventas de la zona en un 28% durante el 2010.
Especialista Regional de Trade Marketing Abril de 2009 – Marzo de 2010

Diseñar y realizar actividades enfocadas al cliente en los canales de venta logrando retorno sobre inversión, crecimiento en ventas y entendimiento de las necesidades específicas de cada mercado. Asegurar la disponibilidad y oportunidad del material POP y merchandising, además garantizar la estandarización de políticas de imagen corporativa.
•    Implementé plan estratégico en zonas de bajo Market share, con resultados de incremento de usuarios y trafico superior al 15% en cada población durante el 2009-
•    Desplegué lanzamientos de tecnología 3.5G en 13 zonas de la regional durante el 2009.
•    Realicé actividades masivas de recargas que generaron incremento del 22% de las mismas en la regional durante el último cuatrimestre del año 2009.

Ejecutivo Fuerza de venta directa Septiembre de 2008 – Marzo de 2009

Encargado comercial para Bucaramanga, área metropolitana y poblaciones viajeras del departamento del equipo de fuerza de venta directa, responsable del desarrollo de estrategias y negociaciones especiales para lograr los objetivos trazados en la zona y el canal.
•    Formé y monté un equipo de seis líderes y 90 asesores de fuerza de venta directa en Bucaramanga.
•    Logré que el canal de fuerza de venta directa llegará a participar el 13% del total de ingresos de la regional en los seis meses a mi cargo.

Ejecutivo de territorio                               Marzo a Agosto de 2008

Encargado de la zona sur del área metropolitana de Bucaramanga, responsable de monitorear el proceso de venta de productos y servicios de la Compañía en el territorio asignado y enfocado en el canal de distribución para asegurar mayor capilaridad en la zona.
•    Incrementé en la capilaridad del canal de subdistribuidores: Paso de 142 subdistribuidores activos en la zona asignada en Abril a 171 en agosto de 2008.

Otras experiencias:

GATORADE                           Marzo de 2007 – Marzo de 2008
Coordinador regional Sport marketing

EFICACIA S.A.
Ejecutivo de Cuenta Regional para Colgate Palmolive Abril de 2006 – Marzo de 2007

CONEXCEL BOULEVARD LTDA. Febrero de 2001 a Marzo de 2004
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ESP (TIGO-UNE) Marzo de 2008 – Octubre de 2016 Líder Regional de Centros de Experiencia Abril de 2011 – Octubre de 2016 Responsable de la ejecución comercial y modelo de operación de servicio al cliente de los Centros de Experiencia de la regional Oriente, garantizando rentabilidad y eficiencia operativa, cumpliendo indicadores de gestión a través del desarrollo de estrategias encaminadas a vender, servir y retener clientes, manejo de personal de 200 personas entre directos e indirectos en los departamentos de Santander, Norte de Santander y Boyacá. • Incrementé los ingresos de gestión comercial del canal en un 47% del 2013 al 2016, realizando negociaciones especiales, actividades complementarias y mejorando productividad por asesor. • Aumenté de participación de ingresos del canal sobre el total regional del 36% al 41% de 2013 a 2016. • Obtuve un reconocimiento nacional por el diseño e implementación del grupo especializado de Retención en el canal, que sirvió como referente para aplicar en el país a partir de agosto de 2015. • Fui premiado como el mejor líder regional en retención durante 2015 y 2016, al aumentar el índice de 29% al 78%. • Desarrollé la capilaridad de Centros de Experiencia en la regional Oriente en un 40% de 2011 a 2016 logrando así mayor alcance en zonas de cobertura. Director de Retail Abril de 2011 – Enero 2014 Responsable de las negociaciones, desarrollo de plan de inversión, unidades de negocio al interior de las cadenas, velar por mantener actualizada la facturación y cartera, cumplir con las metas comerciales del canal, manejo de personal de 75 personas entre directas e indirectas en los departamentos de Santander, Norte de Santander y Boyacá. • Incrementé de capilaridad de puntos de Retail en un 68% pasando de 16 a 27 puntos. • Aumenté la participación de los ingresos de gestión comercial del canal sobre el total regional del 9% al 13,5% en el año 2011 al 2014. Director de territorio Norte de Santander Abril de 2010 – Marzo de 2011 Responsable de la operación comercial, administrativa y financiera de los departamentos de Norte de Santander, Arauca y Sur del Cesar, controlando todos los canales comerciales de la zona y desarrollando estrategias locales que permitieran el crecimiento de los indicadores de gestión de la compañía, manejo de personal hasta 250 personas entre directas e indirectas en los departamentos Norte de Santander, sur del Cesar y Arauca. • Desarrollé canal de distribución en poblaciones del sur del Cesar y Arauca. • Implementé dos centros de Servicio del Distribuidor en Cúcuta y Aguachica. • Formé cuatro equipos de fuerza de venta directa en Ocaña, Aguachica, Pamplona y Arauca con 60 personas que lograron incrementar las ventas de la zona en un 28% durante el 2010. Especialista Regional de Trade Marketing Abril de 2009 – Marzo de 2010 Diseñar y realizar actividades enfocadas al cliente en los canales de venta logrando retorno sobre inversión, crecimiento en ventas y entendimiento de las necesidades específicas de cada mercado. Asegurar la disponibilidad y oportunidad del material POP y merchandising, además garantizar la estandarización de políticas de imagen corporativa. • Implementé plan estratégico en zonas de bajo Market share, con resultados de incremento de usuarios y trafico superior al 15% en cada población durante el 2009- • Desplegué lanzamientos de tecnología 3.5G en 13 zonas de la regional durante el 2009. • Realicé actividades masivas de recargas que generaron incremento del 22% de las mismas en la regional durante el último cuatrimestre del año 2009. Ejecutivo Fuerza de venta directa Septiembre de 2008 – Marzo de 2009 Encargado comercial para Bucaramanga, área metropolitana y poblaciones viajeras del departamento del equipo de fuerza de venta directa, responsable del desarrollo de estrategias y negociaciones especiales para lograr los objetivos trazados en la zona y el canal. • Formé y monté un equipo de seis líderes y 90 asesores de fuerza de venta directa en Bucaramanga. • Logré que el canal de fuerza de venta directa llegará a participar el 13% del total de ingresos de la regional en los seis meses a mi cargo. Ejecutivo de territorio Marzo a Agosto de 2008 Encargado de la zona sur del área metropolitana de Bucaramanga, responsable de monitorear el proceso de venta de productos y servicios de la Compañía en el territorio asignado y enfocado en el canal de distribución para asegurar mayor capilaridad en la zona. • Incrementé en la capilaridad del canal de subdistribuidores: Paso de 142 subdistribuidores activos en la zona asignada en Abril a 171 en agosto de 2008. Otras experiencias: GATORADE Marzo de 2007 – Marzo de 2008 Coordinador regional Sport marketing EFICACIA S.A. Ejecutivo de Cuenta Regional para Colgate Palmolive Abril de 2006 – Marzo de 2007 CONEXCEL BOULEVARD LTDA. 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