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Nov 2013 Nov 2011
Administrative - University of Málaga (Spain)
Duties:
Entering data into a computer, filing records, sending and receiving faxes, answering telephone calls, and relaying messages.

Nov 2008 Nov 2003
Administrative Officer - ANAMARIA HOSTELERIA, S.L. Cádiz (Spain)
Duties:
Exceptional customer service both phone and onsite
Microsoft Word, Excel, etc...
Receiving, moving, checking and storing incoming goods
Picking and packing products and preparing deliveries for van drivers
Multitasking resolution of different customers problems
Monitoring the performance of the warehouse staff
Ensuring that all drivers achieve the delivering time directives

Professional Qualifications
2019 AAT Certificate in Bookkeeping - Level 2

2011 Health and safety for administrative roles.
Safety regulations in offices, ergonomics, fire hazards, lighting, slips and trips.
50 hrs.

2009 Secretary Certified Course.
Effective business communication, typing, Microsoft Office, accounting and bookkeeping essentials, data archiving techniques, interpersonal communications skills.
734 hrs.

2008 HR Assistant Certified Course.
Professional orientation, labour regulations, organization of labour relations and representation of workers, contracts, payrolls, health and safety at work
95 hrs.

2005 Communications techniques for secretary.
Oral and written communications, customer services, mailing, professionals letters,
80 hrs.","rawText":"Work Experience Nov 2013 Nov 2011 Administrative - University of Málaga (Spain) Duties: Entering data into a computer, filing records, sending and receiving faxes, answering telephone calls, and relaying messages. Nov 2008 Nov 2003 Administrative Officer - ANAMARIA HOSTELERIA, S.L. Cádiz (Spain) Duties: Exceptional customer service both phone and onsite Microsoft Word, Excel, etc... Receiving, moving, checking and storing incoming goods Picking and packing products and preparing deliveries for van drivers Multitasking resolution of different customers problems Monitoring the performance of the warehouse staff Ensuring that all drivers achieve the delivering time directives Professional Qualifications 2019 AAT Certificate in Bookkeeping - Level 2 2011 Health and safety for administrative roles. Safety regulations in offices, ergonomics, fire hazards, lighting, slips and trips. 50 hrs. 2009 Secretary Certified Course. Effective business communication, typing, Microsoft Office, accounting and bookkeeping essentials, data archiving techniques, interpersonal communications skills. 734 hrs. 2008 HR Assistant Certified Course. Professional orientation, labour regulations, organization of labour relations and representation of workers, contracts, payrolls, health and safety at work 95 hrs. 2005 Communications techniques for secretary. Oral and written communications, customer services, mailing, professionals letters, 80 hrs.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/405ae03c93b78aa04024f42da99f9f3b/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"M. M.","companyId":1043388,"companyHash":"405ae03c93b78aa04024f42da99f9f3b","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"GB","name":"Reino Unido","class":"flag flag-gb","url":"https://www.workana.com/freelancers/united-kingdom?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"USD 0,00","isSet":false,"currency":"USD","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Soporte Administrativo"},"public":true,"clarificationText":"Formatos permitidos:
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