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Control financiero, recursos y tiempo. Métricas para comité de toma de decisiones y presentación de avances y planes de mitigación a la Directiva. Proyectos gestionados: • Diseño y Control de la Alianza para la explotación de las minas Paso Diablo y Mina Norte, en Zulia (Venezuela). Seguimiento del proyecto bajo los estándares del PMI. • Control de Proyecto para la implementación de oficinas administrativas, campo minado y centro de datos para la Alianza de Explotación de las minas Paso Diablo y Mina Norte. Un número variable de supervisados (basado en Proyecto). • Project Manager SAP para implementación de solución logística en el puerto de Guasare, basado en SAP S/4HANA v1809 en sus escenarios administrativos y logísticos (SAP EWM, SAP SCM, SAP Event Management & SAP Yard Logistics). La implementación dejó operaciones totalmente automatizadas entre la filial en Venezuela, Colombia y Holanda. La implementación se realiza en 9 meses + 3 meses en cada rollout. Desde Ene-2018 a Abr-2018: =================== Responsable de la operación de las diferentes unidades de negocio de la Compañía. Centrándonos en los productos tecnológicos que se comercializan. Planificación y ejecución de planes que impacten en la calidad, servicio y posicionamiento del producto. Empresa de tecnología enfocada en comercio electrónico y B2B. Desde Abr-2017 a Ene-2018: =================== Responsable de Oil & Gas / Ingeniería, Procura y Soluciones de Construcción en este socio. Experiencia y asesoramiento en Proyectos de Soluciones Móviles, Big Data y Business Intelligence (BI). La gestión del tiempo y los recursos humanos (multidisciplinares) se asignan a los diferentes clientes que gestiona la empresa. Gestión de proyectos bajo la metodología ASAP 8, Activate, ASAP Focus, Run SAP, PMI, ITIL v3.0. Informes de control y seguimiento del proyecto para la Junta Directiva / Patrocinador del Proyecto. Elaboración de propuestas y diseño de planes de ejecución de proyectos. Proyectos gestionados: • Implementación de SAP ECC v6.0 en los módulos SAP FI, SAP CO, SAP SD, SAP MM y SAP PS para Empresa de Ingeniería Civil y Procura (Venezuela). • Implementación de SAP S/4HANA v1709, para ECO (Ingeniería, Construcción y Operaciones) en Empresa de Ingeniería y Proyectos de Construcción (Venezuela) Manejo de un número variable de consultores a cargo (según Proyecto). Desde Jun-2016 a Abr-2017: =================== Responsable de la rentabilidad de 3 BU's (QA, Servicios y Plataformas) para mantener los márgenes de utilidad esperados por los accionistas. Responsable de la planificación estratégica del negocio (y su cumplimiento) con el fin de cumplir con los KPIs, esperados por los Accionistas de la Compañía. Responsable de la ejecución del presupuesto estimado por año y su respectiva optimización en conjunto con la Gerencia de Administración. Responsable del diseño y ejecución de campañas de captación de nuevos negocios/clientes. Responsable de mantener la lealtad del cliente asociado a nuestros servicios y productos. Responsable de mantener (en conjunto con la Gerencia de Administración) todos los requisitos por las entidades reguladoras nacionales. Responsable de gestionar la cartera de clientes y productos con el fin de generar nuevas oportunidades de negocio. Responsable de la rentabilidad y continuidad de los proyectos Internacionales de la Fábrica de Software ubicada en las sedes de San Cristóbal y Caracas, para clientes en Costa Rica. Responsable, junto con los Gerentes de Servicio, de revisar las necesidades de los clientes, para que sean utilizadas en la generación de propuestas de valor, en base a servicios o personal que satisfagan las necesidades del cliente. Asegúrese de que las campañas de marketing mantengan una presencia con los clientes (clientes potenciales y prospectos). Asegurar (en conjunto con Gestión de Talento Humano), que los planes de incentivos, planes de carrera y escalas salariales estén en línea con el mercado. 5 personas a cargo (directas) / 30 personas a cargo (indirectas). Desde Sep-2015 a Jun-2016: =================== Responsable de mantener los niveles de satisfacción de los clientes. Responsable de mantener altos niveles de satisfacción del cliente después de la venta. Responsable de la elaboración y adaptación de propuestas a los diferentes requerimientos de los clientes. Responsable de mantener los márgenes de ingresos esperados para la unidad. Responsable de la investigación de nuevas tecnologías aplicables en las diferentes áreas de negocio. Responsable de la preparación y logística de eventos relacionados con las marcas comercializadas (HikVision y Samsung) para la presentación de nuevas tecnologías o soluciones para el mercado. Corresponsable de los niveles de servicio del Departamento de Soporte Técnico y RMA's. 5 personas a cargo (indirectas) / 2 personas a cargo (directas). Desde Dic-2014 a Sep-2015: =================== Responsable de la rentabilidad de 3 BU’s (Consultoría, Productos & Licencias y Educación) para mantener los márgenes esperados por la Casa Matriz (SAP Alemania). Responsable de la planificación estratégica del negocio para el cumplimiento de los KPIs, esperados por la Matriz y Accionistas de la Compañía. Responsable de la ejecución del presupuesto estimado por año y su respectiva optimización en conjunto con la Gerencia de Administración. Responsable del diseño y ejecución de campañas de captación de nuevos negocios/clientes. Responsable de mantener la lealtad de los clientes asociados a nuestra marca. Responsable de mantener (junto con la Gerencia de Administración) los requisitos exigidos por los entes reguladores nacionales e internacionales. Responsable de gestionar la cartera de clientes y productos para generar nuevas oportunidades de negocio. Trabajar en conjunto con el Gerente de Consultoría, revisando las necesidades del cliente, para que sean aprovechadas por el equipo de Ventas en la generación de propuestas de valor, en base a los productos representados por nuestra Compañía. Supervisar las campañas de marketing (junto con el Gerente de Ventas) para mantener una presencia con los clientes (clientes potenciales y prospectos). 150 personas a cargo (indirectas) / 30 personas a cargo (directas). Desde May-2014 a Dic-2014: =================== Administración del tiempo y recursos humanos (multidisciplinarios) asignados a los clientes de la empresa. Gestión de proyectos bajo la metodología ASAP Focus, Run SAP, PMI, ITIL v3.0. Informes de control y seguimiento del proyecto para la Junta Directiva / Patrocinador del Proyecto. Elaboración de propuestas y diseño de planes de ejecución de proyectos. 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