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Participar para contribuir la rentabilidad de la organización, en base al cumplimientos de objetivos, mediante la mejora de procesos e innovación así como desarrollo y crecimiento con los colaboradores
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Julio 2015 – Abril 2017
 Encargado del área de negocios generando estrategias de penetración de mercado
 Análisis de mercado y su competencia
 Atracción de nuevos negocios (prospección y generación de cartera de clientes)
 Coordinación del área makerting y área de comercialización de cada producto y seguimiento de resultados
 Capacitación de producto a clientes y al equipo
 de comercialización para la retención de clientes
 Planeación de negocios y estrategia de ventas
 Definición de procesos de venta, negociación y cierre de ventas.
 Administración del CRM, análisis de indicadores de ventas por segmento de mercado, nuevos clientes, tendencia del mercado, ROI, etc.
 Coordinación del Área de Diseño Gráfico
 Supervisión de redes sociales, página web de la empresa.
 Manejo de herramientas digitales para análisis y posicionamiento de la empresa en los principales buscadores en la red.
 Coordinación de eventos, exposiciones, proyectos y actividades de marketing.
 Monitoreo de indicadores de calidad en los servicios ofrecidos.
 Reporte de avances de cada cliente, en base al seguimiento de resultados para llegar a la meta, supervisión del servicio al cliente
 Llamadas en frío para ofrecer servicios de la empresa (Software, Apps y Recurso Humano)

CiiSA ( Consultoría Integral de Informática, S.A. de C.V. / Coordinador de Marketing
Enero 2014 – Junio 2015
 Análisis de mercado y competencia.
 Desarrollo de estrategias de marketing para impulsar el posicionamiento de mercado.
 Desarrollo y ejecución de planes para la generación de demanda por unidad de negocio y consultor comercial.
 Administración del CRM, análisis de indicadores de ventas por segmento de mercado, nuevos clientes, tendencia del mercado, ROI, etc.
 Coordinación del área de diseño gráfico.
 Elaboración de presentaciones de negocio, estandarización de los materiales y formatos de propuestas.
 Colaboración con el desarrollo de juntas de ventas.
 Manejo de redes sociales, página web de la empresa.
 Manejo de herramientas digitales para análisis y posicionamiento de la empresa en los principales buscadores de red.
 Coordinación, logística y desarrollo de eventos exposiciones, proyectos y actividades de marketing.
 Monitoreo de los indicadores de calidad en los servicios ofrecidos.
 Coordinación de comunicación interna, eventos y manejo de imagen institucional.
 Manejo de la lealtad entre los fabricantes y mayoristas de una manera muy estrecha.

Audi Center Monterrey / Coordinador General de Mercadotecnia (CRM)
Marzo 2011 – Diciembre 2013
 Coordinación y decisión de estrategias de publicidad para el área de ventas, servicio y presencia de marca.
 Negociación con más de 30 Proveedores de Compras y Adquisiciones directos e indirectos
 Monitoreo y estudio de competencia directa e indirecta (Bechmark)
 Supervisión de lineamientos de Imagen Corporativa y de Planta y Marca
 Coordinación de Redes Sociales para captación de clientes.
 Planeación, Logística y Coordinación de Eventos (lanzamientos, torneos de golf, presencia de marca, eventos VIP, tours, expos, eventos masivos,clausuras, montaje, ambientación, coordinación y supervisión del evento, coordinación de medios, etc.)
 Inventario y Control de Promociones Corporativa  Reporte de nivel de PSI y quejas de clientes  Solución a quejas de clientes
 Decisión en cotizaciones para gastos realizados

IOS OFFICES S.A. de C.V. / Servicio Al Cliente y Área de Diseño  Julio 2008 – Febrero 2011
 Monitoreo de Calidad de Servicio al Cliente
 Área de Diseño Grafico (adaptación de gráficos a imprenta, diseño de medios impresos,
elaboración de logos, tarjetas de presentación, rotulación de lonas o materiales especiales)
 Coordinación de la revista interna (Edición de Fotografías , contenido editorial, anuncios
Publicitarios, invitaciones de eventos)
 Monitoreo de la Eficiencia en el manejo de Llamadas Entrantes
 Restructuración y Supervisión al área de Mensajería
 Planeación de Eventos
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