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ANTEL – División Desarrollo Humano - Centro de Educación

Diseño de Entornos de aprendizaje

- Detección de necesidades de capacitación.

- Diseño de capacitaciones a distancia, en conjunto con los diferentes especialistas en la temática. Diseño del formato general de las aulas, material de estudio, material audiovisual, guías didácticas, ejercicios, pruebas de evaluación, acorde al tema y el público objetivo. Seguimiento y verificación del aprendizaje.

- Selección de instructores según su perfil, capacitación de los mismos.

Participación en Proyectos con enfoque social

-    Participación en Programas de RSE que promueve Antel, abocados a la inclusión social a través del acceso a la información, la educación, la promoción del aprendizaje colaborativo y la gestión del conocimiento.

-    Trabajo con niños y adolescentes del Proyecto Barrio de la Innovación (Antel Arena) en programas educativos, encuentros de innovación, soporte del proceso de enseñanza. Más específicamente en: Curso de videojuegos para liceales, cursos de Testing para estudiantes de UTU rurales, 4 hs de innovación para Escuelas, Evento “Las niñas en las TICs”
Participación en Programas de Clima laboral

-    Diseño y participación como instructora en talleres de integración para personal de la División Atención de Clientes Antel

-    Diseño y participación como instructora del Programa Apoyo al rol para supervisores de la División Atención de Clientes Antel

-    Realización de talleres de Negociación y Trabajo en equipo para Mandos Medios y Profesionales de la Empresa (Programa PMM y DIHD)

Marzo 2007 – Agosto 2013
ANTEL - Gerencias de Apoyo (Unidad Apoyo Comercial)
Coordinador de Capacitación

Tareas realizadas:

-    Planificación de capacitación: detección de necesidades para cada puesto de trabajo, elaboración y seguimiento del Plan anual de capacitación, gestión de recursos.
-    Coordinación, seguimiento y evaluación del impacto de capacitaciones presenciales y a distancia (plataforma Moodle y videoconferencias).
-    Diseño de capacitaciones a medida.
-    Instructor de capacitaciones presenciales y a distancia: Trabajando en equipo, Negociación, Liderazgo, Coaching, Comunicándonos eficazmente, Organización del tiempo, Comunicación y Educación.
-    Facilitación de procesos de comunicación interna, de mejora y soporte de todos los canales de atención de la Empresa, realización de encuestas a instructores, evaluación de las mismas y toma de acciones tendientes a mejorar el proceso de comunicación y formación.
-    Realización de encuestas de clima laboral a la interna de la Gerencia. Talleres con dinámicas grupales, resolución de conflictos, dinámicas de comunicación y trabajo en equipo.

Octubre 2005 – Marzo 2007
ANTEL
Representante Comercial
Tareas realizadas: Atención de clientes en Locales Comerciales.

Julio 2004 – Octubre 2005
Red Pagos - Piazza
Cajera
Tareas realizadas: Cobranza de facturas, pago de sueldos.","rawText":"Agosto 2013 – a la actualidad ANTEL – División Desarrollo Humano - Centro de Educación Diseño de Entornos de aprendizaje - Detección de necesidades de capacitación. - Diseño de capacitaciones a distancia, en conjunto con los diferentes especialistas en la temática. Diseño del formato general de las aulas, material de estudio, material audiovisual, guías didácticas, ejercicios, pruebas de evaluación, acorde al tema y el público objetivo. Seguimiento y verificación del aprendizaje. - Selección de instructores según su perfil, capacitación de los mismos. Participación en Proyectos con enfoque social - Participación en Programas de RSE que promueve Antel, abocados a la inclusión social a través del acceso a la información, la educación, la promoción del aprendizaje colaborativo y la gestión del conocimiento. - Trabajo con niños y adolescentes del Proyecto Barrio de la Innovación (Antel Arena) en programas educativos, encuentros de innovación, soporte del proceso de enseñanza. Más específicamente en: Curso de videojuegos para liceales, cursos de Testing para estudiantes de UTU rurales, 4 hs de innovación para Escuelas, Evento “Las niñas en las TICs” Participación en Programas de Clima laboral - Diseño y participación como instructora en talleres de integración para personal de la División Atención de Clientes Antel - Diseño y participación como instructora del Programa Apoyo al rol para supervisores de la División Atención de Clientes Antel - Realización de talleres de Negociación y Trabajo en equipo para Mandos Medios y Profesionales de la Empresa (Programa PMM y DIHD) Marzo 2007 – Agosto 2013 ANTEL - Gerencias de Apoyo (Unidad Apoyo Comercial) Coordinador de Capacitación Tareas realizadas: - Planificación de capacitación: detección de necesidades para cada puesto de trabajo, elaboración y seguimiento del Plan anual de capacitación, gestión de recursos. - Coordinación, seguimiento y evaluación del impacto de capacitaciones presenciales y a distancia (plataforma Moodle y videoconferencias). - Diseño de capacitaciones a medida. - Instructor de capacitaciones presenciales y a distancia: Trabajando en equipo, Negociación, Liderazgo, Coaching, Comunicándonos eficazmente, Organización del tiempo, Comunicación y Educación. - Facilitación de procesos de comunicación interna, de mejora y soporte de todos los canales de atención de la Empresa, realización de encuestas a instructores, evaluación de las mismas y toma de acciones tendientes a mejorar el proceso de comunicación y formación. - Realización de encuestas de clima laboral a la interna de la Gerencia. 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