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Coordinar y gestionar el desarrollo de proyectos, desde la viabilidad, inicio, planeación, ejecución, seguimiento y control en las áreas de tecnología y mercadeo.

Habilidad para desarrollar trabajos en planeación e implementación estratégica; priorización efectiva, alcance de diferentes objetivos dentro del tiempo y presupuesto asignados.

Gran habilidad de orientación al cliente para identificar las necesidades del mismo, realizando el seguimiento de los compromisos adquiridos, logrando cumplir sus expectativas en el desarrollo del proyecto.

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Gerencia de Proyectos TI
Profesional Gestión de ofertas

-    Mejoramiento al proyecto Plan Familia, con el objetivo de minimizar reclamos
-    Diseño y presentación del proceso simple y ágil para la presentación de proyectos con sus respectivos formatos, buscando minimizar tiempos y mejorando la calidad de solicitud de ideales.
-    Implementación, negociación y presentación de la herramienta para la recepción de solicitudes
-    Diseño, creación e implantación de la base de datos de insumos para el cotizador (herramienta web, utilizada en la venta por los asesores comerciales.

Reporta a: Karen Charris. Líder Jefatura Gestión de ofertas

Sep/11 – junio 2012 COLOMBIA TELECOMUNICACIONES S.A. ESP        Bogotá, Colombia

VP Residencial – Dirección Productos
Profesional Desarrollo de Productos

-    Negociación, diseño y presentación, del producto Portal cautivo con el objetivo de cerrar los pedidos de nuestros clientes en línea y así reducir los costos de Instalación, también generar el consumo de servicios de valor agregado.
-    Negociación y presentación del producto Internet Plus, producto convergente de la VP residencial con Telefónica móviles
-    Implantación y pruebas de los puertos ADSL
-    Negociación y presentación del producto Wifi adicional.

Reporta a: Omar Vélez . Líder Nuevos Productos

Mar/10 – jul/11 COLOMBIA TELECOMUNICACIONES S.A. ESP         Bogotá, Colombia

VP Residencial – Dirección Mercadeo Premium – Gerencia de mercados en consolidación
Profesional Mercadeo
-    Implementar estrategias de mercadeo encaminadas en aumentar el ARPU del cliente, el Mix de empaquetamiento y de velocidades lo que se traduce en aumento de ingresos para la compañía.
-    Hacer seguimiento y análisis de los resultados de ventas de cada producto en la región asignada, de tal manera que se encuentren oportunidades de crecimiento y mejora.
-    Conocer a profundidad un mercado determinado para encontrar problemáticas y definir acciones tendientes a mejorar las oportunidades de ventas.
-    Hacer seguimiento y análisis de los resultados de bajas de cada producto en la región asignada, de tal manera que se encuentren oportunidades de crecimiento y mejora.
-    Implementación de estrategias específicas encaminadas a la venta de BA en todos los canales de comercialización (Canal masivo, indirecto, tiendas propias, call in y call out).

Reporta a: Mónica Hernández – Gerente Mercados en consolidación

Ene/08 – jun/10    COLOMBIA TELECOMUNICACIONES S.A. ESP        Bogotá, Colombia

VP Residencial – Gerencia de Productos de Voz-Bogotá
Profesional operación paquetes

-    Implementar el plan de mercadeo del producto encaminado al cumplimiento del presupuesto de ingresos.
-    Diseñar, desarrollar y lanzar nuevos productos que complementen la experiencia del cliente en cuanto a Telecomunicaciones se refiere.
-    Generar estrategias de diferenciación de los productos de voz apalancadas en servicios de larga distancia nacional e internacional.
-    Hacer seguimiento y análisis de los resultados de ventas de cada producto en la región asignada, de tal manera que se encuentren oportunidades de crecimiento y mejora.

Reporta a: Alejandro Cardona, Líder Gerencia de Productos de Voz.

Ene/05 - feb/08    COLOMBIA TELECOMUNICACIONES S.A. ESP         Bogotá, Colombia

VP Residencial – Gerencia Puntos presenciales - operaciones
Profesional Operaciones y alistamiento

Diseño, desarrollo e implementación del Sistema de información punto presencial (SIPP), que incluye la gestión de: administración de personal, gestión de clientes y ventas, con el fin de unificar y estandarizar la información de la gerencia.

Reporta a: William segura, Líder Gerencia Puntos presenciales - operaciones","rawText":"Junio 2012 – Dic 2014 COLOMBIA TELECOMUNICACIONES S.A. ESP Bogotá, Colombia Gerencia de Proyectos TI Profesional Gestión de ofertas - Mejoramiento al proyecto Plan Familia, con el objetivo de minimizar reclamos - Diseño y presentación del proceso simple y ágil para la presentación de proyectos con sus respectivos formatos, buscando minimizar tiempos y mejorando la calidad de solicitud de ideales. - Implementación, negociación y presentación de la herramienta para la recepción de solicitudes - Diseño, creación e implantación de la base de datos de insumos para el cotizador (herramienta web, utilizada en la venta por los asesores comerciales. Reporta a: Karen Charris. Líder Jefatura Gestión de ofertas Sep/11 – junio 2012 COLOMBIA TELECOMUNICACIONES S.A. 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