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Con alto grado de responsabilidad, puntualidad y honestidad. Proactivo, orientado a resultados, con capacidad de liderar equipos y trabajar bajo presión.
Formar parte del Equipos de implementación de los ERP Spring, PeopleSoft y Banner.
Pertenecer al staff de la empresa multinacional Everis.
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Center Application Leader Senior
Gestión de Proyectos de SW
Líder de Tres Dominios
Proyecto CMMI
Líder del Proyecto para Certificación CMMI L3 Dev
Análisis y control de indicadores de calidad del Centro y del cliente
Universidad Privada del Norte
(Educación)
Jefe de Servicios de TI may 2012 - dic 2015 Perú
Administrar eficientemente el Presupuesto del área Servicios de TI.
Desarrollar los planes y cronogramas de implantación de proyectos relacionados al área.
Gestión del área de Help Desk
Control de acceso a los sistemas.
Control de Calidad de los Sistemas.
Generar indicadores de gestión orientados a mejorar continuamente el servicio al usuario.
Reportar periódicamente al Director de Sistemas los avances y dificultades en las certificaciones en cartera.
Llevar a cabo reuniones de coordinación con los jefes de las otras áreas para la revisión de casos que atañen la calidad del servicio al cliente y al cumplimiento de tareas y proyectos.
Participar en la Implementación del ERP Spring, Peoplesoft y Banner
25 Personas a cargo.
Manejaba un presupuesto anual propio.

Referencias

Jaime Zarate Aguilar
Puesto en la Empresa: Vicerrector Académico Universidad Privada del Norte
e-mail: jaime.zarate@upn.edu.pe
Teléfono: 044 949376032
Martin Terrones
Puesto en la Empresa: Jefe de Finanzas Sede Trujillo Universidad Privada del Norte
e-mail: martin.terrones@upn.edu.pe
Teléfono: 044 943770332
Miler García Villanueva
Puesto en la Empresa: Jefe de Infraestructura de TI Universidad Privada del Norte
e-mail: miler.garcia@upn.edu.pe
Teléfono: 044 948325864
Wilbert Torres Sandoval
Puesto en la Empresa: Jefe de Proyectos de TI Universidad Privada del Norte
e-mail: ing_torressandoval@hotmail.com
Teléfono: 044 948518130
Greta Paredes
Puesto en la Empresa: People - Everis CAR Trujillo
e-mail: gparedes@everis.com
Teléfono: 997 168 807
Jaime Diaz Sánchez
Puesto en la Empresa: Jefe de Sistemas - UPAO
e-mail: jdiazs@upao.edu.pe
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