Completed

Arreglar y eliminar virus de servidor web

Published on the November 24, 2016 in IT & Programming

About this project

Open

Estimados, tengo una cuenta de hosting compartida. Necesito que mi mal proveedor de Hosting me vuelva a habilitar mis dos cuentas ya que no puedo ni ver mi sitio web ni usar mis correos electrónicos por una supuesta infección o malware.

Les dejo textualmente lo que me piden:

"Dear customer,

Your account has been deactivated due to the detection of malware. The infected files need to be cleaned or replaced with clean copies from your backups before your account can be reactivated.

Example URL that was reported: /home5/neptunot/index.php

To thoroughly secure your account, please review the following:

* Remove unfamiliar or unused files, and repair files that have been modified.
* Update all scripts, programs, plugins, and themes to the latest version.
* Research the scripts, programs, plugins, and themes you are using and remove any with known, unresolved security vulnerabilities.
* Update the passwords for your hosting login, FTP accounts, and all scripts/programs you are using. If you need assistance creating secure passwords, please refer to this knowledge base article: https://my.bluehost.com/hosting/help/418
* Remove unused FTP accounts and all cron jobs.
* Secure the PHP configuration settings in your php.ini file.
* Update the file permissions of your files and folders to prevent unauthorized changes.
* Secure your home computer by using an up-to-date anti-virus program. If you’re already using one, try another program that scans for different issues.

You may want to consider a security service, such as SiteLock, to scan your website files and alert you if malicious content is found. Some packages will also monitor your account for file changes and actively remove malware if detected. Click here to see the packages we offer: https://my.bluehost.com/cgi/sitelock

We also offer Site Doctor, an in-house cleaning solution that locates and repairs damage caused by hackers, viruses, and malware to ensure your site is up and running properly.
For more information, please visit: https://my.bluehost.com/cgi/services/site_doctor

Please remove all malware and thoroughly secure your account before contacting the Terms of Service Department to reactivate your account."

Category IT & Programming
Subcategory Web development
What is the scope of the project? Small change or bug
Is this a project or a position? Project
I currently have Not applicable
Required availability As needed
Experience in this type of projects No (I haven’t managed this kind of project before)
Roles needed Developer, Other
Other roles needed Limpieza de malware o virus en servidor web. Dear customer, Your account has been deactivated due to the detection of malware. The infected files need to be cleaned or replaced with clean copies from your backups before your account can be reactivated. Example URL that was reported: /home5/neptunot/index.php To thoroughly secure your account, please review the following: * Remove unfamiliar or unused files, and repair files that have been modified. * Update all scripts, programs, plugins, and themes to the latest version. * Research the scripts, programs, plugins, and themes you are using and remove any with known, unresolved security vulnerabilities. * Update the passwords for your hosting login, FTP accounts, and all scripts/programs you are using. If you need assistance creating secure passwords, please refer to this knowledge base article: https://my.bluehost.com/hosting/help/418 * Remove unused FTP accounts and all cron jobs. * Secure the PHP configuration settings in your php.ini file. * Update the file permissions of your files and folders to prevent unauthorized changes. * Secure your home computer by using an up-to-date anti-virus program. If you’re already using one, try another program that scans for different issues. You may want to consider a security service, such as SiteLock, to scan your website files and alert you if malicious content is found. Some packages will also monitor your account for file changes and actively remove malware if detected. Click here to see the packages we offer: https://my.bluehost.com/cgi/sitelock We also offer Site Doctor, an in-house cleaning solution that locates and repairs damage caused by hackers, viruses, and malware to ensure your site is up and running properly. For more information, please visit: https://my.bluehost.com/cgi/services/site_doctor Please remove all malware and thoroughly secure your account before contacting the Terms of Service Department to reactivate your account.

Delivery term: November 26, 2016

Skills needed

FTP PHP MySQL Research Web Development

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