Customer service/Support for managers

Payment method: Verified

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Technology company is seeking experts in customer service and technical support aimed to resolve managers' tickets through a messenger platform. The goals of the role are the following: 

- Help our clients understand the platform and guide them through best practices
- Understand the reported problems, analyze them, and give a solution (or report the incident if required)
- Proactively call the customer to guide or help them to solve the difficulty.

It is required to reside in Buenos Aires or Mexico City

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

CRM Skype Customer Service Email Handling Microsoft Excel Telephone Handling

Less than USD 10 / hour


Hours required: 35 hours per week




Interested freelancers

Published: Last month

Project duration: 3 - 4 months

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Freelancers who already applied to this project

carolina s.Español: Bienvenidos Señores, soy Carolina ... trabajo Freelance workana Soy Perito Mercantil con estudios en Administración de Empresas, con orientacion contable e impositiva. Poseo experiencia como Encargada suc... More details

Kumbu K.An ambitious person with a strong academic background, excellent communication skills, and a good working understanding of the breadth of I.T, from troubleshooting right through to network utilities. Kumbukani is enth... More details