Customer Support Freelance Jobs

Hello ! :) We look for someone who knows to speak very fluently and write : spanish & english. It's mandatory that you speak both perfectly.  Only apply if you like working with kind people, good vibes ALWAYS and communication.
The salary will be 3$ / hour / day ( L-S ). If you are doing a good job, and keep going with us, your salary will raise in a few months.  You must have experience on : Replying emails ( fast and quality ), Ecommerce, giving the best customer experience and translation.
Thanks for reading me and be prepared to work with the best team in the world! :)  See you soon!!

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Hi there
if you have a good khalijian accent
and you a phone and a pc and 3-5h a day
please bid on this project and i will send you all the details
let's get started.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Jkin inc is a non-profit organization with multiple programs including foster care, adoptions, strtp, and mental health. We are looking for a part-time bookkeeper.

Candidate must be highly detail-oriented with knowledge on accounting and bookkeeping. You must have the ability to navigate and understand in detail QuickBooks on Line. You will be required to deliver reliable information quickly and accurately.
You would be responsible for recording our accounts and delivering monthly finance reports.

Success in this role will require someone who is very comfortable with QuickBooks On-Line and Microsoft office. You must be comfortable working directly with the CEO and Assistant CEO and key employees in a small office environment. You would be responsible for recording our accounts, facilitating payroll, and delivering monthly finance reports.


Skills Required

Must be highly skilled in QuickBooks Online
Must be highly skilled in Microsoft Excel
Must be detail-oriented and highly organized
Must have the ability to work independently without guidance

COVID-19 considerations:
Work from home with the exception of training.

Category: Admin Support
Subcategory: Virtual Assistant
Project size: Small
Is this a project or a position?: Project
Required availability: As needed

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

You can learn more about us from the news:
> https://strk.ly/23p
> https://strk.ly/23o

Project overview:

We're looking for a Bilingual Swedish - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Swedish. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:
- Customer support experience in a fast-paced environment
  - Great Swedish and English communication skills, both written and oral
  - Should love making customers happy!
  - Should have the ability to assess each customer’s issues
  - Knows how to deal with difficult customers/clients
  - Has good analytical and problem-solving skills
  - Has good accurate records keeping
  - Must be a good team player
  - Can work with minimal supervision
  - Ability to prioritize and multitask
  - Knowledge of Domains, SEO and Analytics is a plus!
  - Must be able to work remotely and full-time (at least 40 hours per week)





What We Offer:

  - Convenience in working from home
  - Fun and collaborative international working environment
  - Opportunities for career advancement
  - Training and growth opportunities
  - Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!
Please fill up our application form so we can start with the screening process:
https://forms.gle/HaxrBuyBgzVmyViu8

Category: Writing & Translation
Subcategory: Other
Project size: Medium
Is this a project or a position?: Project
Required availability: Full time

We are looking for bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.

Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.


You'll also translate our product to Chinese and moderate others' translations.

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Full time