I need people to record call center calls about Banking, insurance, etc to train AI. One person have to play the role of the agent, and the other needs to play the role of the client. A script will be provided.
Category: Admin Support Subcategory: Customer Support Time required: Between 10 and 20 hours Is this a project or a position?: Project Required availability: As needed
Admin / Communications:
• Customer Service - responding to prospects and clients via email/ phone/ online chat in English
• Email Handling - responding to customer requests and manage email accounts
• Client Account Management through Customer Portal
• Secretarial tasks
Customer Success:
• Get reviews and feedback from customers and measure our progress
• Help to bring measurability into company on different levels
Project Management (for experienced professionals):
• Create customised translations offers and send to clients
• Find new translators and add them to our network
• Manage entire workflow of translation project from start to finish incl. communication with client(s) and translator(s)
Selection Criteria:
• Completely fluent in English
• High language proficiency in any European or Asian language is an added advantage
• Eager to learn and grow with us
• Attention to detail and multitasking
• Taking full responsibility and keen eyes to look for improvement and optimisation
• Efficient time management
• Fits to the team
• Fun to work with
• Reliable & joins to stay
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
We're looking for teammates who are familiar with Web Hosting & IT Solutions.
Your responsibilities will be:
1. Answering new customers' questions and converting leads to customers
2. Following up with clients on an everyday basis
3. Working on the CRM
4. Preparing daily reports and sales amount
5. Calling customers overseas and making sales over phone call
6. Sending emails to customers
7. Sending newsletters
8. Working with the management team to enhance knowledge
Category: Admin Support Subcategory: Customer Support Time required: Up to 10 hours Is this a project or a position?: Project Required availability: As needed
Our company specializes in real estate arbitrage. We have an office in Miami and are looking for remote workers to help assist our clients with verification on VRBO and Airbnb. Each verification call ranges 5-10 minutes.
Category: Sales & Marketing Subcategory: Other Project size: Small Is this a project or a position?: Project Required availability: As needed
Published: 8 months ago Bids: 1 Project duration:3 to 6 months
Mission The essence of the job
Validate different types of content generated by users and clients building a trustful relationship with our client. You will be the permanent talent for standardization, validation and customer service.
Outcomes What must get done.
1. The availability to work 4-5 hours daily from Monday to Friday
2. Receive some training in Spain timetable from 9:00 a.m. To 6:00 p.m.
3. Follow the procedures and training created for the client. Propose ideas of improvement when needed.
4. Build trust with our client in the initial meetings and during all the future communications.
5. Always prioritize quality.
6. Never hide problems or mistakes. Explain them to your Ricaris Team Manager asap for finding a solution.
7. Follow the quality control procedure established. Always.
8. Long-term position with possibility to scale in Ricaris.
9. Content Management / Customer Service - QA Area
10. Standardization and validation of online content: review and classification of content
11. Customer service: management of doubts and incidents reported by customers and suppliers through 100% online channels (Jira platform support)
Skills (Do you have the capacity to do it?)
1.
Excellent customer service
2. Responsible
3. Excellent punctuation and grammar
4.
Spanish – English
5. Be a methodical person and VERY detail-oriented
6. Optimal time management.
7. Experience in a helpdesk platform
Cultural Competences (MUST)
• Critical thinking
• Respect and warmth
• Responsibility
• Punctuality
• Common sense
Virtual assistant keep agenda and scheduling, possible client contact. Prompt and customer service oriented, for a health and fitness type business.
Category: Admin Support Subcategory: Customer Support Time required: Between 10 and 20 hours Is this a project or a position?: Project Required availability: As needed
Blue Clean is a cleaning company based Sydney - Australia since 2013, specialised in Residential, Commercial and Accommodation Cleaning for short term rentals. A Virtual Assitant is required to provide sales and customer service and team support with organsing bookings from our customers and assigning jobs to cleaning contractors.
This role involves managing Apps such as Guesty, Slack and Launch27 to run our daily operations and provide the best solution possible to the day to day challenges.
You will have good organisational skills, high attention to detail, be solution oriented and have excellent communication skills. You must speak English and Spanish native or fluent .
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
