CeleBreak is the answer for everyone who doesn't know where and with whom to play football!

We created CeleBreak in order to provide a great amateur football experience by  football matches open to all levels. We actively build football communities, connecting people who share the same passion for football!
The company was founded in 2015 and over the past few years our community has grown to have over 5000 players every month. Currently, we operate in Barcelona, Los Angeles, Frankfurt & Munich.


We will launch now Madrid and are thus looking for a Sales & Customer Support Role:
- spanish speaking native (or close to native)
- english fluent (ability to chat with people in english)

The Mission of the position is:
- acquire new clients through chatting & posting
- reactivate old clients through chatting & posting
- Customer support

The platforms you will be using:
- Whatsapp, Facebook, Instagram, Meetup and other

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

Our growing retail business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

*for us applicants only*

- attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

*FOR US APPLICANTS ONLY*

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

About us:
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

You can learn more about us from the news:
> https://strk.ly/23p
> https://strk.ly/23o

我社について：
Strikinglyは新しく、モバイルでもできるすごく使いやすいウエブサイトビルダーです。我社で皆に自分で何でもできるように応援しております。

我社の本社は上海にありますが、元々はシリコンバレーで始まりました。Y Combinator（W13）、SVエンジェル、ファンダーズクラブ、イノベーションワークス、インフィニティベンチャーズ、インデックスベンチャーズ、ケビンヘイルなど、多くの支援を受けております。

ニュースで詳しく見る：
> https://strk.ly/23p
> https://strk.ly/23o

Project overview:
We're looking for a Bilingual Japanese -English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Japanese. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

プロジェクトについて:
現在、メールとチャットで優しくて丁寧に対応できる日本語と英語で話せるバイリンガルのハピネスオフィサーかカスタマーサポートの人を探しております。この人は優しくて、親切で、他の人を手伝う気持ちがあれば、完璧です。

あなたはこちらの商品を日本語に翻訳します。使いやすいツールを使って、翻訳と翻訳のチェックをします。

This project requires:
- Customer support experience in a fast-paced environment
  - Great Japanese and English communication skills, both written and oral
  - Should love making customers happy!
  - Should have the ability to assess each customer’s issues
  - Knows how to deal with difficult customers/clients
  - Has good analytical and problem-solving skills
  - Has good accurate records keeping
  - Must be a good team player
  - Can work with minimal supervision
  - Knowledge of Domains, SEO and Analytics is a plus!
  - Must be able to work remotely and full-time (at least 40 hours per week)

求める人材：
-　カスタマーサポートなどの顧客対応の経験
-　日本語と英語の読み書きができる方
-　お客様に丁寧に対応できる方
-　お客様の問題を分かって解決できる方
-　怒っているお客様にも対応できる方
-　問題を分かって、解決するスキルがある
-　データを保管できる方
-　チームで仕事できる
-　１人でも仕事できる
-　SEO,ドメインや分析に興味があるのはプラス！
-　１週間に最低４０時間を在宅就業できる方

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: Full time

Customer Service Assistant Duties and Responsibilities
    Respond to customer calls and emails and answer questions about products and services
    Process orders and ensure they are fulfilled
    Handle customer complaints or concerns
    Log all contacts in our customer database system accurately
    Perform general administrative tasks, such and copying and filing
    Generate monthly, quarterly, and annual reports for management

Work Hours & Benefits
Paid Leave, Work from home, Flexible hours of working (30-40 hours weekly).

Qualifications/Skills:
    Project management
    Written and verbal communication skills
    Supervisor
    Scheduling and planning
    Leadership
    Organizational skills
    Attention to detail
    Administrative writing and reporting skills

Education and Experience Requirements:
    High school diploma
    Bachelor’s degree preferred
    One to two years of administrative manager experience

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

An Administrative Support Specialist is responsible for providing office support with emphasis on a composition, editing and production typing; including the preparation of charts, brochures, instructional materials, flip charts, flyers, newsletters, correspondence and reports from general instructions or rough drafts and/or (b) assisting with budget recommendations and justifications, monitors budget expenditures, participating in long-range planning for department; and/or (c) may lead the work of assigned positions, may represent a division/department chair or supervisor in delegated duties or routine matters; informs students of admissions, registration and other College policies and procedures; performs the full range of office support duties including typing, data entry, filing, phone and front desk reception, bookkeeping, processing forms and maintaining supplies; may assist an Administrative Specialist or Administrative Coordinator with specific tasks; may provide ongoing computer technology support, does related work as required. Responsible for providing a variety of services that relieve a supervisor of administrative details. All work is done via remote and will always get time to time update from their supervior to work with.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

We provide eCommerce business software solution. Our clients are store owners or personal who running commerce businesses. Our clients are from many countries and mainly from US.

We like to convert different timezone. The role is helping client answer questions about the software. We will provide training (paid hour).

We are based in Malaysia but we happily accept anyone who works 100% remotely. Can reply email or chat in good English is a must.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed