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Secretaria Bilingue Español Ingles

Presupuesto: Abierto Publicado: Hace un mes Propuestas: 40
Necesito asistente Bilingue que domine perfectamente el Ingles. Que tenga buen manejo con clientes. Con acceso a una computadora, telefono propio y un sitio desde casa sin ruido.

Categoría: Soporte Administrativo
Tiempo requerido: Hasta 5 horas
Es un proyecto o una posición?: Un proyecto
Disponibilidad requerida: Según se necesite
Publicado por: Diana P. Última respuesta: Hace 3 semanas United States

Customer Service Rep/ Interactive Call Person

Presupuesto: Abierto Publicado: Hace 2 meses Duración del proyecto: 3 - 4 meses Propuestas: 34
The Customer Service Representative (CSR) reports to the Call Center Supervisor and assists customers with new-account enrollments, payments, inquiries, and toll bill-related questions over the phone. Additional responsibilities also include assisting with image review and other special projects

.Essential Functions (fundamental, crucial job duties performed in a position. include how the person is to perform them including frequency of tasks)
Answers incoming calls and makes any necessary follow up outbound calls.
Knowledgeable in the processing of Toll transactions in the system; receives, processes, and deposits payments; updates accounts as to their status; and opens new accounts.

Takes credit card payments over the phone for the Good To Go! accounts, noticed transactions, and new accounts.

Researches and resolves customer issues.

Processes and fills out multiple types of electronic forms.
Performs data entry.

Documents phone calls and actions in the database.

Receives and processes account update requests from inbound phone calls.

Troubleshoots situations accurately, quickly and efficiently for customers on the phone.

Helps other departments with their tasks when inbound call volume is low.

Maintains an above average attendance record.

Meets or exceeds productivity standards.

Completes daily task in compliance with established policies and procedures.

Category: Admin Support
Time required: More than 20 hours
Is this a project or a position?: Long term position
Required availability: As needed
Habilidades requeridas:
Publicado por: Chris H. United States

Customer call service Rep/ interactive call person

Presupuesto: Abierto Publicado: Hace 2 meses Duración del proyecto: 3 - 4 meses Propuestas: 14
Job Description:

Job Summary

The Customer Service Representative (CSR) reports to the Call Center Supervisor and assists customers with new-account enrollments, payments, inquiries, and toll bill-related questions over the phone. Additional responsibilities also include assisting with image review and other special projects.

Essential Functions (fundamental, crucial job duties performed in a position. include how the person is to perform them including frequency of tasks)

Answers incoming calls and makes any necessary follow up outbound calls.
Knowledgeable in the processing of Toll transactions in the system; receives, processes, and deposits payments; updates accounts as to their status; and opens new accounts.
Takes credit card payments over the phone for the Good To Go! accounts, noticed transactions, and new accounts.
Researches and resolves customer issues.
Processes and fills out multiple types of electronic forms.
Performs data entry.
Documents phone calls and actions in the database.
Receives and processes account update requests from inbound phone calls.
Troubleshoots situations accurately, quickly and efficiently for customers on the phone.
Helps other departments with their tasks when inbound call volume is low.
Maintains an above average attendance record.
Meets or exceeds productivity standards.
Completes daily task in compliance with established policies and procedures.

Category: Admin Support
Time required: More than 20 hours
Is this a project or a position?: Long term position
Required availability: As needed
Habilidades requeridas:
Publicado por: Anders. United States

Customer service rep (Spanish)

Presupuesto: Abierto Publicado: Hace un año Duración del proyecto: 3 - 4 meses Propuestas: 67
We are looking for a customer service representatives. Our new team members will answer emails and phone calls. The job also requires to make outbound phone calls.

We offer:
• Opportunity to grow, commissions and incentives
• The opportunity to create a long term career in a growing company
• Being part of a company that focuses on helping our team members to grow professionally and financially
• Competitive base salary
• Potential of earning a full time income working part time

Our ideal candidate
• Loves servicing customers
• Has customer service and/or sales experience (min 3 years)
• Has a positive energy
• Loves team building
• Is an organized and methodic individual
• Has financial goals
• Likes challenges
• Is 100% fluent in Spanish (written and spoken)
• Is a fast learner
• Is a proactive individual

Do you have what we are looking for?



Category: Admin Support
Is this a project or a position?: Long term position
Required availability: Part time
Publicado por: carlos Última respuesta: Hace un año United States
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