Published: 2 years ago Bids: 3 Project duration:More than 6 months
Responsibilities: Answering Phones and forwarding messages to appropriate personnel. Must have good phone presence Excellent computer skills (Microsoft Word, Excel, and Outlook) Knowledge of Google Docs, Access and internet searches Manage emails and calendar (email merges & class Schedules) Good organizational skills Be ready, willing and able to learn. Opportunity for growth
Must be Bilingual (Spanish and English)
Debe tener disponibilidad para trabajar los fines de semana.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: Full time
I'm looking for a customer support for FB live at these hours below, paid per project basis.
From 9pm-11pm, then 12pm-3pm, total 5 hours work time for per show, if we have any shows.
We need a localised English & Chinese speaker + written
Category: Admin Support Subcategory: Customer Support Time required: Up to 10 hours Is this a project or a position?: Project Required availability: As needed
We are looking for bilingual people, Spanish / English for Customer Service.
Growth opportunity - Excellent remuneration - Work From home.
We are looking for someone focused, must have integrity, common sense, high achievement drive, high level of energy, be money motivated, dependable and people-oriented with a willingness to serve our customers with the best attitude possible.
Schedule from Monday to Friday.
Our compensation is based on experience and is very competitive.
You will also obtain bonuses based on the performance of the team and the customers you served.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: N. R.Last reply: 2 years ago
Colombia
We are running on Real Time Face Recognition for ai learning and we are cooperating with us based clients. We are looking for 100 participants (or it can be a person who must invite other 10 participants).
Category: Admin Support Subcategory: Customer Support Time required: Up to 10 hours Is this a project or a position?: Project Required availability: As needed
Published by: A. D.Last reply: 2 years ago
Indonesia
We are running on Real Time Face Recognition for ai learning and we are cooperating with us based clients. We are looking for 100 participants (or it can be a person who must invite other 10 participants).
Category: Admin Support Subcategory: Customer Support
Published by: V. O.Last reply: 2 years ago
Indonesia
Our Client is looking for a Remote Customer Service Representative to join their team! We seek a driven, entrepreneurial, competitive individual to expand our business. In this position you will focus on customer service. This position involves assists agents in answering calls for a health insurance agency.
You will provide prospective customers with services that solve unique personal or small-business needs. Must be energetic, well-spoken and eager to give superb service and attention to our customers. usa citizens only.
Requirements
● Speak and write fluently in English and Spanish. Exceptional verbal and written communication skills are a must for this role
● Remote work experience.
● You must have a high-speed internet connection at your home.
● Possess the ability to make calls, answer calls, connect and interact with customers at all levels
● Possess the ability to type while listening to the customer and extracting the most important pieces of information to address their needs and meet the company’s operational business requirements
● Tenacity to handle rejection/claims and difficult situations and continue on with a positive attitude.
● Demonstrate enthusiasm, persistence, and confidence
● Possess strong self-organization and time management skills including the ability to multitask, prioritize and manage time efficiently
● Be self-motivated and self-directed
Job Responsibilities include (but not limited to):
● Identify new sales opportunities through inbound leads, follow-up calls and emails, and outbound cold and warm calls.
● Responsible for the whole customer service cycle for each customer (reading and assessing needs to closing and looking to achieve recurrence).
Driving the whole Customer Service cycle from end to end
● Comfortable getting multiple inbound calls from actual and potential clients and meeting call goals. (Individuals and SMB representatives)
● Record/register customer information and maintain databases by obtaining, entering, and verifying required data.
● Present and deliver information to clients with the objective of generating interest, qualifying prospects, booking meetings and showing Company added value
● Servicing customers’ needs and requests telephonically and/or communicating them to the correct agent that will work on their case.
Communication with callers and agents is a critical part of the work
● Be goal oriented, comprehensive, persuasive and driven.
● Understand the client’s needs to provide the best solution available
● Build rapport with current and prospective clients, professionally articulate value, and gain interest in using our products or services.
● Strong organizational skills, attention to detail and capacity to manage clients (individuals, SMB accounts), opportunities and customer service activities transparently and work collaboratively to move them through the Company’s process.
● Meet and exceed objectives to ensure customer satisfaction is achieved and/or exceeded.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: J. C. F.Last reply: 2 years ago
Mexico
Payment method:
Verified
Published: 2 years ago Bids: 4 Project duration:More than 6 months
Work From Home Position!
Your role is to communicate organizational needs, oversees employee's performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful.
Your Skills:
Conflict Resolution, Leadership, Critical Thinking, Interpersonal Skills, Problem Solving, Communication Skills, Adaptability, Management Skills, Approachability and Empathy, Confidence and Positivity, Transparency, Teamwork, Willingness to learn, and Time and Priority Management Diversity and Generation Differences in the workplace.
If you think this is you, please don't hesitate to apply.