Resolve all technical and service issues related to Confirmation products for customers and field staff via phone, email, chat or other media types as available. Accurately document all customer contacts, resolution steps, and gather customer feedback in order to enhance products and services.
Ability to resolve complex customer and product issues using analytical skills.
Category: Finance & Management
Subcategory: Project management
Project size: Small project, small team
Is this a project or a position?: Project
Required availability: As needed