J. T.

To find out more about this client

Log in to Workana

Open projects
Help develop, fix and work on Android App.


the app is called fuhla.

Need to constantly give progress and updates.

Communicate effectively too

Category: IT & Programming
Subcategory: Apps programming. Android, iOS and others

USD 15 - 45 / hour

Job Summary

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Primary responsibilities

Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges.

Advise on company information.

Answer questions about  terms of sale.

Act as the company gatekeeper.

Suggest solutions when a product malfunctions.

Attempt to persuade customer to reconsider cancellation.

Inform customer of deals and promotions.

Category: Admin Support
Subcategory: Customer Support

USD 100 - 250