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►    Project Management: Adept at effectively managing and executing project schedules, project teams and project logistics for enterprise management efforts of business operational process improvement, software, and hardware implementation projects.
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►    Technical Competence: Proficient application usage in Microsoft Office Suite, including but not limited to, Excel, Project, PowerPoint, Visio, Publisher, Outlook, One Note, and Word. Fluent application usage in Clarity, SharePoint, HPSM, SCCM, Peoplefluent, Apptio, and MainFrame. Familiar application usage in Tableau, Jira/Confluence, Crystal Reports and various other software applications. Familiar with technical operational language in the following areas: Server Engineering, Networking, Desktop Support, and Cyber Security.
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PROFESSIONAL EXPERIENCE

FIRST CITIZEN’S BANK, Raleigh, NC, 2013 to Present
IT Infrastructure Analyst (SEO) (2016 – Present)
IT Administrative Assistant (2013 – 2016)

BURT’S BEES, Durham, NC, 2008 to 2013
International Sales Operations Coordinator (2010 – 2013)
Consumer Care Relations Specialist (2008 – 2010)","rawText":"Certified Project Management Professional with proven success in business process analysis, project implementation, management, and execution to aide in the efficient success of small, medium, and large complex projects and business initiatives. ► Team Building & Leadership: Proven ability in facilitating coaching and training workshops as well as development programs for cross functional teams and administrative support staff to ensure achievement of both projected business and personal goals. ► Project Management: Adept at effectively managing and executing project schedules, project teams and project logistics for enterprise management efforts of business operational process improvement, software, and hardware implementation projects. ► Client Relationship Management: Proven skills in fostering, building, and nurturing relationships with internal cross-functional teams and departments at all levels of an organization. Highly prominent success in relationship management with established and newly acquired external vendors. ► Technical Competence: Proficient application usage in Microsoft Office Suite, including but not limited to, Excel, Project, PowerPoint, Visio, Publisher, Outlook, One Note, and Word. Fluent application usage in Clarity, SharePoint, HPSM, SCCM, Peoplefluent, Apptio, and MainFrame. Familiar application usage in Tableau, Jira/Confluence, Crystal Reports and various other software applications. Familiar with technical operational language in the following areas: Server Engineering, Networking, Desktop Support, and Cyber Security. ► Key Strengths: Expert in cross-functional department collaboration across all levels of an organization. Fundamentally strong in communication, project management, event management, business process improvement, logistics management, client relationship management, and customer service relations, as well as budget, contract and expense management. PROFESSIONAL EXPERIENCE FIRST CITIZEN’S BANK, Raleigh, NC, 2013 to Present IT Infrastructure Analyst (SEO) (2016 – Present) IT Administrative Assistant (2013 – 2016) BURT’S BEES, Durham, NC, 2008 to 2013 International Sales Operations Coordinator (2010 – 2013) Consumer Care Relations Specialist (2008 – 2010)","canEdit":false,"editUrl":"https://www.workana.com/freelancer/39dbd5aaca06a1279d68c83539ef1651/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"T. M. K.","companyId":2504313,"companyHash":"39dbd5aaca06a1279d68c83539ef1651","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"US","name":"United States","class":"flag flag-us","url":"https://www.workana.com/en/freelancers/united-states?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 0.00","isSet":false,"currency":"USD","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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