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Monarca Renovations LLC, Lilburn, GA
● Developed project plans and managed project scope using methodologies to guide projects
from conceptualization to implementation and maintenance.
● Directed changes to project scope and cost and implemented appropriate change
management processes to keep project on track.
● Maintained strict budgetary control on projects and working with project teams to track
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●Directed offsite team design, transition and standardization of processes, resulting in
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● Maintained schedules to meet key milestones at every project phase.
● Closely collaborated with project members to identify and quickly address problems.
● Achieved cost control objectives and clarified service parameters through clear statements
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●Kept project on schedule and within budget while serving as project leader.
● Worked with third-party vendors to streamline appropriate processes for product storage,
transportation and disposal.

OFFICE MANAGER 07/2021 to Current
Marcia Bailey LLC, Peachtree Corners, GA
● Managed budgets, appointment scheduling, employee and event itineraries and accounts to
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● Established workflow processes, monitored daily productivity and implemented
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● Aggregated and analyzed data related to administrative costs to prepare budgets for
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● Monitored and evaluated personnel performance to complete annual reviews, recommend
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● Oversaw quality control and productivity rates to increase revenue and production times.
● Sourced vendors for special project needs and negotiated contracts.
● Managed office operations while scheduling appointments for department managers.
Initiated timely project management within budget constraints for multi-faceted problems
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AGENT 05/2021 to 07/2021
Fuerza Latina Insurance, Lawrenceville, GA
● Quoted prices and credit terms to prepare sales contracts.
● Organized and coordinated meetings and conference calls with various individuals.
● Handled and resolved customer complaints
● Called prospective clients in market area to explain products offered and qualify leads

ADMINISTRATIVE ASSISTANT 02/2020 to 04/2021
NTiles & More, Alpharetta, GA
● Restocked supplies and placed purchase orders to maintain adequate stock levels.
● Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Supported room reservations, agenda preparation and calendar maintenance for programs,
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● Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
● Coached new employees on administrative procedures, company policies and performance
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● Managed Access databases converting complex data into easy-to-interpret data.
● Developed and updated spreadsheets and databases to track, analyze and report on
performance and sales data.

ADMINISTRATIVE ASSISTANT 07/2015 to 12/2017
Gerencia DeltaXi SAS, Bogota, Cundinamarca
● Restocked supplies and placed purchase orders to maintain adequate stock levels.
● Coordinated travel arrangements by booking airfare, hotel and ground transportation.
● Supported room reservations, agenda preparation and calendar maintenance for programs,
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OFFICE MANAGER 07/2021 to Current Marcia Bailey LLC, Peachtree Corners, GA ● Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. ● Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. ● Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management. ● Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. ● Oversaw quality control and productivity rates to increase revenue and production times. ● Sourced vendors for special project needs and negotiated contracts. ● Managed office operations while scheduling appointments for department managers. Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders. AGENT 05/2021 to 07/2021 Fuerza Latina Insurance, Lawrenceville, GA ● Quoted prices and credit terms to prepare sales contracts. ● Organized and coordinated meetings and conference calls with various individuals. ● Handled and resolved customer complaints ● Called prospective clients in market area to explain products offered and qualify leads ADMINISTRATIVE ASSISTANT 02/2020 to 04/2021 NTiles & More, Alpharetta, GA ● Restocked supplies and placed purchase orders to maintain adequate stock levels. ● Coordinated travel arrangements by booking airfare, hotel and ground transportation. 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