We are looking for a proactive freelance person, wanting to undertake new challenges, with initiative. To work with a startup that develops applications in Salesforce, the fastest growing technology market today. She/he will continue collaborating and growing with the company and may be part of it in the future.
You will be collaborating on:
Creating, improving, and maintaining content to achieve our business goals. Your duties will also include sharing content to raise brand awareness
Acquiring excellent knowledge of our products to be able to deliver demos and provide the first tier support.
Monitoring web traffic and metrics and social networks will be in the near future his/her responsibility.
Our ideal collaborator is a young professional with demonstrable creative writing skills and business technology passion. As a product support specialist, you will have to understand our products from a functional point of view, to be able to write and maintain the product documentation, to show through short demos their business value, and to answer questions and doubts about them. As a Content manager, you should perform well under deadlines and be detail-oriented.
If you are also an expert in content optimization and brand consistency, we would like to meet you.
Write product documentation
Deliver product demonstrations using online platforms
Collaborate with the team to plan and develop site content
Create and publish engaging content
Edit, proofread and improve writers’ posts
Develop an editorial calendar and ensure content team is on board
Manage content distribution to online channels and social media platforms to increase web traffic
Support as first-line customer inquiries, cases, or doubts. Liaise and escalate with product development for case resolution.
Business processes and management knowledge
Business applications (crm, bi and/or erp) knowledge
excellent english both writing and speaking. Native or C1 Level or equivalent.
Very valuable fluent Spanish speaking
Writing skills on business management topics
Attention to detail
Good organizational and time-management skills
Degree in Business Management, Engineering, HR
Desirable Basic technical knowledge of HTML, web publishing
Desirable hands-on experience with WordPress
Desirable, knowledge of SEO and web traffic metrics
Desirable, Salesforce knowledge.
Category: Sales & Marketing
Project size: Medium
Is this a project or a position?: Project
Required availability: As needed