Freelance Customer Success Manager during COVID-19 crisis
We’re looking for freelance Customer Success Managers who will support our company during and after the COVID-19 crisis.
As a freelancer you will be working independently on two aspects of our company.
First, you will use your personal and professional contacts to acquire new Beeple customers. These are companies working with flex staff such as freelancers, volunteers and students, or companies with a lot of flex hours such as the security and cleaning industry. A few examples: fast food restaurants, retail brands, security companies, cleaning companies, volunteer organizations, etc.
Don’t worry, we will give you a full onboarding to give insight to our target audience and our sales team will support you during this sales process.
Secondly, you will be fully responsible for the onboarding and support of these new clients. You will get free access to our Power User Program and our CS team is here to help you out if you have any questions.
You will get 25% commission on every new Beeple customer that you acquired, based on the license fee. On top, you get to keep 100% of the support fee you agree to with your Beeple customers.
What we expect from you
As our freelance customer success manager;
you are fluent in English and one other language of your choice. This could be French, German, Dutch, Spanish, Portuguese, Italian, Greek, Polish, etc.
You are a ‘jack of all trades’, very friendly on the phone and patient in giving client support.
You have experience in video conferencing as a lot of our support is done through the web.
You can explain an idea in a simple, clear and concise way.
You are flexible and make every effort for the Beeple customers.
Of course, you should be familiar with basic computer programs and mobile applications in general.
What can you expect from us
We’ll provide you with all the necessary tools and education to get started. This includes free Beeple training and sales support. Our team is dedicated and very ambitious.
From inside to field sales, we’ve got talented people focused on creating customer value and closing deals – and we have fun along the way.
The atmosphere at our start-up is casual. We love enthusiastic people who believe in digitization, automatization, innovation and Beeple. Obviously, you can choose where and when you want to work as a freelancer, as long as you don’t miss any deadlines or meetings.
Beeple is a tech scale-up company founded in 2016. With Beeple, a cloud-based web platform, we are offering a new way to digitize the temporary staffing business. Beeple is used in all kinds of sectors: from catering, festivals & events, retail to guides, cleaning and aviation.
Currently, Beeple is mostly active in Europe and the Middle East. Our ultimate goal is to conquer the complete HR market.
Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed