WE'RE HIRING FOR VIETNAMESE -ENGLISH CSR
*YOUR JOB IS TO SPREAD HAPPINESS AND CREATE WOW MOMENTS TO OUR CUSTOMERS, SPECIFICALLY:
- Emanate our brand and personality in every customer interaction by adopting the strikingly voice and tone
- Deliver wow moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- Translate our product and all customer communications like newsletters, lifecycle emails and more
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction

Category: Writing & Translation
Subcategory: Article writing
Is this a project or a position?: Project
Required availability: Full time

We're a small, busy, driven, and growing San Diego-based real estate and property mgmt company with a pristine reputation looking for a kind, meticulous, smart, and fast assistant who's committed to personal and prof'l growth and looking for a long-term opportunity to handle all of our operations: prepare contracts, schedule appt's, manage our CRM (Follow Up Boss), property mgmt software (Appfolio), MLS, DocuSign, zipForm, and Google Workspace, handle emails, create systems and processes, and consistently make things better, so clients continue to have the best experience working with us.

Category: Admin Support
Subcategory: Virtual Assistant
Project size: Large
Is this a project or a position?: Project
Required availability: As needed

We are looking for an experienced virtual assistant to run the support emails of out ecommerce store. We will pay by hours of work at $5/hour. Very simple task.

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

Job Description:
We are seeking a highly organized and efficient Virtual Assistant to join our team and assist with all aspects of short-term property management. As a Virtual Assistant, you will play a crucial role in managing our properties, providing excellent customer service, and ensuring a smooth and hassle-free experience for our guests.

Responsibilities:
- Create and manage property listings on popular short-term rental platforms such as Airbnb, VRBO, HomeAway, etc.
- Monitor and respond to guest inquiries, ensuring prompt and professional communication.
- Coordinate and manage bookings, including reservation confirmations, check-in/check-out procedures, and resolving any issues that may arise.
- Maintain a high level of customer service, ensuring guest satisfaction throughout their stay.
- Oversee property maintenance and ensure timely repairs or necessary improvements are carried out.
- Collaborate with cleaning and maintenance teams to ensure properties are cleaned and prepared for each guest.
- Optimize property listings for maximum visibility and bookings.
- Monitor and manage pricing and availability to maximize revenue and occupancy rates.
- Track and analyze key performance metrics, such as guest reviews, occupancy rates, and revenue, and provide regular reports to the property owner.
- Assist with the process of becoming a Superhost on Airbnb by meeting and maintaining the necessary criteria.
- Stay updated with industry trends and regulations related to short-term property management.

Requirements:
- Proven experience in short-term property management or a similar role.
- Excellent communication skills in English, both written and verbal.
- Strong customer service skills with a focus on guest satisfaction.
- Proficiency in property management software such as Hostaway, Guesty Pro, or similar platforms.
- Ability to efficiently manage and prioritize tasks, ensuring smooth operations.
- Detail-oriented with excellent organizational and problem-solving skills.
- Self-motivated and capable of working independently with minimal supervision.
- Strong interpersonal skills with the ability to build positive relationships with guests, owners, and service providers.
- Familiarity with Airbnb's Superhost program and the requirements to achieve and maintain Superhost status.
- References from previous employers or clients in the short-term property management field.

Category: Admin Support
Subcategory: Virtual Assistant
Project size: Large
Is this a project or a position?: Project
Required availability: As needed

Dear Applicant,

Thank you for showing interest in this project.

We are looking for candidates who can record some audio for us.

Requirements:

-- UK Native.
-- Must have a car or be able to arrange it for recordings.
-- Must not have participated earlier in the oneform calling project.
-- UK British accent is a must.

Your car must be Bluetooth-calling supported to connect it via your phone and complete the recordings.

You just need to make 3 calls.
If require you need to redo the calls as well.

Send you proposals we are waiting for you.

Regards,
Team 9digit

Category: Admin Support
Subcategory: Virtual Assistant
Project size: Small
Is this a project or a position?: Project
Required availability: As needed

We are looking for a proactive and dedicated professional to fill the position of Customer Service Representative in our company (marketing and solutions). The selected candidate will be responsible for scheduling appointments through calls or messages with the leads who contact us and providing follow-up, ensuring quality service and a positive experience for our customers.

Note: Our crm system is fully automated, including features such as email, sms, among others. We will provide a script for phone and message interactions. The role of the customer service representative is focused on establishing a personalized connection with customers.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

We are a small marketing firm and we are building a team of talented workers to support our growth. We are looking for a virtual assistant who can help with client onboarding, a graphic designer who can work with inDesign, Canva and other design applications, and a marketing assistant who can create social media ads and help with campaigns. This is an ongoing job

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed