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Includes project management, incident management , helpdesk, deployments, voice and data infrastructure systems improvements , Demand management, disaster recovery auditing and security management processes and budgeting Six Sigma - Green Belt (Demand Generation) Information Management Vendor Relationship Management Project Management Demand Management IT Governance (Strategic & Tactical Planning) Budgeting / Forecasting ERP (Enterprise Resource Planning) Functional and Technical Strategies SAP Implementation Oracle EBS Implementation Information Technology IT Leadership","rawText":"Manager of information technology with an extensive technical expertise and business management. 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Responsible / Leader for the correct Management of Information Systems. Leading Regional operations in: Panama, Costa Rica, Bolivia, Perú, Chile and Uruguay. Lead the project for implementation of the help desk, voice and data infrastructure, maintenance and development of applications all outsourcing services, working lead in the implementation of the new model of delivery for demand and supply of IT services “demand management”, Strategic and key responsibilities: lead the direction of information systems, manage internal assets and IT strategic planning direction, planning and managing technological projects for the business, performance management and personnel performance execution, monitoring the key processes indicators (KPI) of the value chain of technology, investment and expenditure budget management and control , ensure the control management and compliance assurance in the internal and external audits , ensure IT services to internal clients in the business, (Helpdesk), vendor management, management and monitoring of the business outsourcers contractors relationship. Ensure country business requirements, monitor and report supply organization performance,

Calox Panameña S.A - Gold Mills S.A. (Information Technology and Services) ////
Leader responsible for the Management of Information Systems. IT Project Leader for the area of technology Implementing a new ERP for the transformation and standardization of processes of the business. Platform : Oracle E-Business Suite, also coordinating the rollout of the Non EBS platform applications. Business areas to be implemented, Sales and Distribution, Marketing, Logistics, Manufacturing, Finance and HR and Business Intelligence. Leading the implementation and standardization of IT governance processes and the help desk services delivery model. Innovating with a new concept as the new delivery model of demand and supply of IT services (Demand management). Implementing the standardization of the voice and data infrastructure, maintenance and application development (ADM),. Innovation, leading the IT processes and business relations with the different area of the Business. (Using the concept “IT Leaders as Business partners”). Business relationship managers. Strategic and key responsibilities: Lead Technology Management, managing internal assets and information of the company, disaster recovery plan, strategic planning management , project management in business technology projects, personnel and performance management, implementation and monitoring of key indicators processes in the technology value chain, control and management of the CAPEX ( investment budget) and expenditure, ensures control and quality management in internal and external audits, ensures IT services to internal customers (helpdesk) , vendor management, users training.

Redes & Consultoria Latinoamericana S.A (Information Technology and Services) // - desde 2011//

Cerveceria Nacional Panamá S,A (Food & Beverages) // - desde 12/2010//

Cerveceria Nacional S.A (SABMiller PLC) (Information Technology and Services) // - desde 12/2010//
Responsible / Leader for the correct Management of Information Systems. Team leader of the technical tower area of technology for the implementation of a new process model using SAP / R3 ERP, for the “Transformation project” and Non SAP applications legacy systems for Panama, in the areas of sales and distribution, marketing, chain supply, manufacturing, finance and HR. Lead the project for implementation of the help desk, voice and data infrastructure, maintenance and development of applications all outsourcing services, working lead in the implementation of the new model of delivery for demand and supply of IT services “demand management”, as part of the globalization of SABMiller. Managing the Panama structure changing the traditional concept of technology, as a flat structure support and infrastructure to a more collaborative structure as a strategic business partner. Implementing the project Office (PMO) and the technology services delivery (Operation & Services) as level support management, and innovated with the figure of BRM´s (Business relationship managers) as a partners in the business demand processes, projects and demand generation as part of business value chain support. Strategic and key responsibilities: lead the direction of information systems, manage internal assets and IT strategic planning direction, planning and managing technological projects for the business, performance management and personnel performance execution, monitoring the key processes indicators (KPI) of the value chain of technology, investment and expenditure budget management and control , ensure the control management and compliance assurance in the internal and external audits , ensure IT services to internal clients in the business, (Helpdesk), vendor management, management and monitoring of the business outsourcers contractors relationship. Ensure country business requirements, monitor and report supply organization performance,

Johnson & Johnson Central America (Information Technology and Services) // - desde 8/2008//
Responsible for all the system management - Central America Region. Manage all activities and aspects of IT for Johnson & Johnson operations in five (5) countries in the region of Central America. Deploy and manage the infrastructure networks for voice and data; management of change management. Enterprise transactional system and information systems management business intelligence systems. Lead security, audit of information systems and SOX compliance processes. IT Leadership Member for the Latin American Region. IT leader in SAP implementation for the region of Central America. • Latin America IT leadership in the integration of health care and consumer products company group member "Pfizer consumer healthcare with Johnson and Johnson Consumer Healthcare Group Of. "companies". Management expertise: • Member of the Board of Directors of the company with participation in the strategic planning process for the annual development of budgets, systems, maps and review financial and not financial goals. • Leader in managing information for process excellence for Johnson & Johnson Central America.

BLISA ( Bristol Myers Squibb Co.) (Information Technology and Services) // - desde 8/1997//
• Network Administrator for Blisa - Colon Free Zone, by coordinating the infrastructure for voice, data and communications. Colon, Panama City. • Administrator and support transactional system core. • Support information for all areas of business systems. Finance, Logistics, Quality Control, Customer Service, Marketing, Warehouse and General Management. • Manage trainings for all employees of BLISA. • Planning, managing and implementation the migration system from Novell 3,12 to Windows NT. • Analyst for homemade developing systems in the service areas of finance and customer service. and other business units. • Negotiate prices for contracts in order to keep a saving advantage with minimal expenses. • Maintainance and implementation policies and procedures for the compliance corporate and local in every country for Central America Region. Reported: directly to Financial Manager","rawText":"LMS (Information Technology and Services) //// Responsible / Leader for the correct Management of Information Systems. Leading Regional operations in: Panama, Costa Rica, Bolivia, Perú, Chile and Uruguay. Lead the project for implementation of the help desk, voice and data infrastructure, maintenance and development of applications all outsourcing services, working lead in the implementation of the new model of delivery for demand and supply of IT services “demand management”, Strategic and key responsibilities: lead the direction of information systems, manage internal assets and IT strategic planning direction, planning and managing technological projects for the business, performance management and personnel performance execution, monitoring the key processes indicators (KPI) of the value chain of technology, investment and expenditure budget management and control , ensure the control management and compliance assurance in the internal and external audits , ensure IT services to internal clients in the business, (Helpdesk), vendor management, management and monitoring of the business outsourcers contractors relationship. Ensure country business requirements, monitor and report supply organization performance, Calox Panameña S.A - Gold Mills S.A. (Information Technology and Services) //// Leader responsible for the Management of Information Systems. IT Project Leader for the area of technology Implementing a new ERP for the transformation and standardization of processes of the business. Platform : Oracle E-Business Suite, also coordinating the rollout of the Non EBS platform applications. Business areas to be implemented, Sales and Distribution, Marketing, Logistics, Manufacturing, Finance and HR and Business Intelligence. Leading the implementation and standardization of IT governance processes and the help desk services delivery model. Innovating with a new concept as the new delivery model of demand and supply of IT services (Demand management). Implementing the standardization of the voice and data infrastructure, maintenance and application development (ADM),. Innovation, leading the IT processes and business relations with the different area of the Business. (Using the concept “IT Leaders as Business partners”). Business relationship managers. Strategic and key responsibilities: Lead Technology Management, managing internal assets and information of the company, disaster recovery plan, strategic planning management , project management in business technology projects, personnel and performance management, implementation and monitoring of key indicators processes in the technology value chain, control and management of the CAPEX ( investment budget) and expenditure, ensures control and quality management in internal and external audits, ensures IT services to internal customers (helpdesk) , vendor management, users training. Redes & Consultoria Latinoamericana S.A (Information Technology and Services) // - desde 2011// Cerveceria Nacional Panamá S,A (Food & Beverages) // - desde 12/2010// Cerveceria Nacional S.A (SABMiller PLC) (Information Technology and Services) // - desde 12/2010// Responsible / Leader for the correct Management of Information Systems. Team leader of the technical tower area of technology for the implementation of a new process model using SAP / R3 ERP, for the “Transformation project” and Non SAP applications legacy systems for Panama, in the areas of sales and distribution, marketing, chain supply, manufacturing, finance and HR. Lead the project for implementation of the help desk, voice and data infrastructure, maintenance and development of applications all outsourcing services, working lead in the implementation of the new model of delivery for demand and supply of IT services “demand management”, as part of the globalization of SABMiller. Managing the Panama structure changing the traditional concept of technology, as a flat structure support and infrastructure to a more collaborative structure as a strategic business partner. Implementing the project Office (PMO) and the technology services delivery (Operation & Services) as level support management, and innovated with the figure of BRM´s (Business relationship managers) as a partners in the business demand processes, projects and demand generation as part of business value chain support. Strategic and key responsibilities: lead the direction of information systems, manage internal assets and IT strategic planning direction, planning and managing technological projects for the business, performance management and personnel performance execution, monitoring the key processes indicators (KPI) of the value chain of technology, investment and expenditure budget management and control , ensure the control management and compliance assurance in the internal and external audits , ensure IT services to internal clients in the business, (Helpdesk), vendor management, management and monitoring of the business outsourcers contractors relationship. Ensure country business requirements, monitor and report supply organization performance, Johnson & Johnson Central America (Information Technology and Services) // - desde 8/2008// Responsible for all the system management - Central America Region. Manage all activities and aspects of IT for Johnson & Johnson operations in five (5) countries in the region of Central America. Deploy and manage the infrastructure networks for voice and data; management of change management. Enterprise transactional system and information systems management business intelligence systems. Lead security, audit of information systems and SOX compliance processes. IT Leadership Member for the Latin American Region. IT leader in SAP implementation for the region of Central America. • Latin America IT leadership in the integration of health care and consumer products company group member "Pfizer consumer healthcare with Johnson and Johnson Consumer Healthcare Group Of. "companies". 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