My career has been an experience between sales and engineering, which makes me a professional more complete and integral.
9 years of experience in ecommerce Websites ([mercadolibre.com](http://mercadolibre.com) and others platforms)
8 years of experience in the area of customer service/support, sales and affter-sales support.
4 years of experience in the following areas: quality control, billing, Continus improvement of methods and work procedures, inventory management. Warehouse Logistics Management Indicators.
Online Writing – Copywriting- Photo editing– Social networks
•I´m focus in compelling and create appropriate content for blogs, tweets , Instagram and Facebook posts (mainly) and other social networks
•Persuasive writing, Creation of profiles of social networks and management of the same ones(photo editing, profile creation, posts, community management, upload content, blog article redaction, etc) .
• I have experience as a writer, including copywriting, blog redacting, technical writing, sell sheets, products desciption, email marketing and email communications.
•I have created ecommerce pages, promotional e-mails, online catalogs, etc
Engineering assistance /Industrial Engineering support (administrative and operational)
related to: Manufacturing Processes, Quality Control, Industrial Safety Analysis, Kaizen Methodologies, engineering methods, preparation of manuals of procedures and others.
•Design and Photo Editing
•upload pictures and data to website
•catalogs creation and management
•receipt of orders and follow up to orders payment processing (banking and credit card
•Creation of web templates, product description,sales sheets (persuasive writing)
Administrative support - Customer Service – Customer Support
•Billing and budgeting management
•Sales Team Support .After sales support.
•agenda organization (Creation of tasks lists, appointments and meetings to perform, others, training cordination, others)
•Power point Presentations and other kind of presentations.
•Corporate letters and technical reports
Documents Proccesing – Transcription – Data Management
•Documents Conversion (Word or Excel to PDF/ JPG/ other formats and viceversa).-Documents Translation ( English – Spanish / Spanish – English)
•Web Research. (Strategic information for your business, Research your competition, Search for prospects, Search for information on sectors of your interest, and any kind tecnichal investigation).
•Data Entry (Load information into database and tables, Web data, Create contact lists, Fill out Web Forms, and others). Data extraction
I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a freelancer and we can schedule the work hours , according to your needs and requeriments.