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","searchLinkUrl":"https://www.workana.com/jobs?country=SV"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Soy Nancy, me apasiona transformar la estrategia en resultados tangibles, uniendo la visión de negocio con la ejecución más eficiente. Me dedico a impulsar la rentabilidad y el crecimiento de su negocio a través de estrategia de Marketing Digital con ROI, Planificación y ejecución de campañas con un enfoque directo en la rentabilidad y la generación de ingresos reales. Utilizo mi experiencia en finanzas para analizar el rendimiento y asegurar que cada acción esté alineada con la maximización de su ROI. En mi tiempo libre, me apasiona la aventura. Disfruto de la energía del ejercicio, la música, y la conexión con la naturaleza a través del senderismo.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 20.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"January 16, 2026 17:36","lastActiveLoginRelative":"Yesterday","registeredSinceRelativeToUser":"October 18, 2023 05:16","registeredSinceRelative":"2 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Marketing Strategy (1 year)","anchorLink":"https://www.workana.com/en/hire/marketing-strategy","isCertified":false,"title":"Marketing Strategy - Freelancers"},{"anchorText":"Social Media Marketing (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/social-media-marketing","isCertified":false,"title":"Social Media Marketing - Freelancers"},{"anchorText":"SEO (1 year)","anchorLink":"https://www.workana.com/en/hire/seo-1","isCertified":false,"title":"SEO - Freelancers"},{"anchorText":"Negotiation (+10 years)","anchorLink":"https://www.workana.com/en/hire/negotiation","isCertified":false,"title":"Negotiation - Freelancers"},{"anchorText":"Management (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/management","isCertified":false,"title":"Management - Freelancers"},{"anchorText":"Social Media Optimization (1 year)","anchorLink":"https://www.workana.com/en/hire/social-media-optimization","isCertified":false,"title":"Social Media Optimization - Freelancers"},{"anchorText":"Financial Analysis (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/financial-analysis","isCertified":false,"title":"Financial Analysis - Freelancers"},{"anchorText":"Power BI (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/power-bi","isCertified":false,"title":"Power BI - Freelancers"},{"anchorText":"Graphic Design (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/graphic-design","isCertified":false,"title":"Graphic Design - Freelancers"},{"anchorText":"Customer Experience (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/customer-experience","isCertified":false,"title":"Customer Experience - Freelancers"},{"anchorText":"Business Intelligence (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/business-intelligence","isCertified":false,"title":"Business Intelligence - Freelancers"},{"anchorText":"Financial Management (+10 years)","anchorLink":"https://www.workana.com/en/hire/financial-management","isCertified":false,"title":"Financial Management - Freelancers"},{"anchorText":"Google Analytics (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/google-analytics","isCertified":false,"title":"Google Analytics - Freelancers"},{"anchorText":"Facebook Ads (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/facebook-ads","isCertified":false,"title":"Facebook Ads - Freelancers"},{"anchorText":"Sales (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/sales","isCertified":false,"title":"Sales - Freelancers"},{"anchorText":"Market Research (+10 years)","anchorLink":"https://www.workana.com/en/hire/market-research","isCertified":false,"title":"Market Research - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/5edae0bd253ea1c105b9f252d6b53e7b","profileLogoUrl":"https://cf.workana.com/logos/210079d61963c966cf971cd88f49d43f/ji/foto_160_160.jpg","profileName":"Patricia S.","hash":"5edae0bd253ea1c105b9f252d6b53e7b","roleName":"Administrative assistant","tagline":"Licenciada en Mercadotecnia y Publicidad","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Explorer Membership","size":"small","position":"","profile":"worker","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","profile":"worker","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"El Salvador","img":"

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Me destaco por mi proactividad, organización y capacidad de adaptación, lo que me permite contribuir al crecimiento de proyectos y negocios, asegurando eficiencia en los procesos y satisfacción del cliente.
CERTIFICACIONES
° Gerencia, Liderazgo e Innovación Empresarial
SEMINARIOS
° Inteligencia Emocional para el servicio al cliente
° Desarrollo de habilidades comerciales
✅ HABILIDADES TECNICAS
° Atención al cliente presencial y virtual
° Ventas y asesoría comercial
° Marketing digital (redes sociales, promociones)
° Asistencia virtual (gestión de correos, agendas, documentos)
° Manejo de herramientas digitales (Google Workspace, Microsoft Office)
° Redacción de contenido y comunicación escrita
° Soporte administrativo
? HABILIDADES BLANDAS
° Comunicación asertiva
° Organización y planificación
° Orientación a resultados
° Proactividad e iniciativa
° Resolución de problemas
° Empatía y trato cordial
° Adaptabilidad a nuevos entornos
° Trabajo en equipo","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 9.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"December 11, 2025 10:06","lastActiveLoginRelative":"Last month","registeredSinceRelativeToUser":"June 25, 2025 21:04","registeredSinceRelative":"6 months ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Records Management (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/records-management","isCertified":false,"title":"Records Management - Freelancers"},{"anchorText":"Microsoft Office (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office","isCertified":false,"title":"Microsoft Office - Freelancers"},{"anchorText":"Virtual Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Microsoft Excel (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Inventory Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/inventory-management","isCertified":false,"title":"Inventory Management - Freelancers"},{"anchorText":"Sales (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/sales","isCertified":false,"title":"Sales - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/21754a099c06092e9c0e4d67a87cfcb2","profileLogoUrl":"https://cf.workana.com/logos/cc84815184a26fd6ee9b76642e2a23ef/ir/_20230309_110014_160_160.JPG","profileName":"O. J. C.","hash":"21754a099c06092e9c0e4d67a87cfcb2","roleName":"Sales manager","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":0,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","profile":"","type":"iron"}],"country":{"name":"El Salvador","img":"

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","searchLinkUrl":"https://www.workana.com/jobs?country=SV"},"completedProjectsForView":"4","dangerouslyWillBeRenderAsHtml_description":"I'm Andrea, I'm an Executive/Administrative Assistant with 4+ years experienced with CEO's and top management, and I'm here to help you with all your organization: calendar & email management, meeting coordination, document preparation, being resolutive and research options, administrative tasks, and the most important, bringing confidence and discresion.
Whether if you're busy, with many things to do, and you need help, let me be your notepad and release weight from your shoulders. Regular communication is important to me, so let’s keep in touch.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 7.00","hourlyWorkedProjects":22,"lastActiveLoginRelativeToUser":"May 05, 2025 02:09","lastActiveLoginRelative":"8 months ago","registeredSinceRelativeToUser":"November 08, 2023 18:08","registeredSinceRelative":"2 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"CRM (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Sales Development Representative (SDR) (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/sales-development-representative-sdr","isCertified":false,"title":"Sales Development Representative (SDR) - Freelancers"},{"anchorText":"Data Entry (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Sales (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/sales","isCertified":false,"title":"Sales - Freelancers"},{"anchorText":"Canva (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/canva","isCertified":false,"title":"Canva - Freelancers"},{"anchorText":"English (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/english","isCertified":false,"title":"English - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/00e83da35fb79ceaee09cc85d3696b13","profileLogoUrl":"https://cf.workana.com/logos/ca96ba2af541c985d64e4ccba3d11354/yp/WhatsAppImage20230727at15858PM_160_160.jpeg","profileName":"Andrea L. M. A.","hash":"00e83da35fb79ceaee09cc85d3696b13","roleName":"Virtual assistant","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Explorer Membership","size":"small","position":"","profile":"worker","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","profile":"worker","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"El Salvador","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=SV"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Licenciada en Relaciones públicas y comunicaciones. He trabajado en ciertas áreas en Atención al cliente, soporte administrativo, recopilación e ingreso de datos. Mi experiencia abarca la coordinación de tareas administrativas, gestión de agendas, atención al cliente y apoyo a equipos.
Logros obtenidos:
- Optimización del más del 65% en el proceso de entrega de liquidaciones diarias al área de contabilidad, como resultado en una significativa mejora, permitiendo un flujo de trabajo más ágil y una reducción en los tiempos a dicha área.
- Implementación en mejoras significativas en el tiempo de entrega de documentos (guías) a los clientes para la liberación de sus paquetes, logrando una optimización del 70%. Anteriormente, el promedio de entrega era de 5 a 6 días, y con las nuevas modalidad, este tiempo se redujo a tan solo 1 o 2 días, lo cual incrementó notablemente la eficiencia y satisfacción del cliente."
Aptitudes fundamentales
Las habilidades con las que me identifico en el ámbito laboral han sido:
Empatía, atención al cliente, trabajo en equipo, mejora continua, y adaptación a aprender, comunicación efectiva, habilidad en la digitación
Mis principales áreas de experiencia son:
- Notificación a los clientes y seguimiento de ellos en cuanto a consulta ya sea por: correo electrónico, vía WhatsApp y llamada
- Desarrollo de reportes
- Entrada de datos en Excel y en Google drive
- Digitalización y captura de datos
- Comunicación asertiva dentro del equipo de trabajo
- Atención de soporte al cliente","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 7.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"January 07, 2026 14:29","lastActiveLoginRelative":"2 weeks ago","registeredSinceRelativeToUser":"July 05, 2022 17:19","registeredSinceRelative":"3 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Customer Service (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Data Entry (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Microsoft Excel (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Article Writing (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/article-writing","isCertified":false,"title":"Article Writing - Freelancers"},{"anchorText":"Graphic Design (1 year)","anchorLink":"https://www.workana.com/en/hire/graphic-design","isCertified":false,"title":"Graphic Design - Freelancers"},{"anchorText":"Feature Writing (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/feature-writing","isCertified":false,"title":"Feature Writing - Freelancers"},{"anchorText":"Report Writing (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/report-writing","isCertified":false,"title":"Report Writing - Freelancers"},{"anchorText":"Accounting (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Proofreading (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/proofreading","isCertified":false,"title":"Proofreading - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/51e9f332328a54ad146ca7294e00d465","profileLogoUrl":"https://cf.workana.com/logos/f8f15bbcacc0045ca763b2605070b093/qe/FotoMF_160_160.jpeg","profileName":"Morena F.","hash":"51e9f332328a54ad146ca7294e00d465","roleName":"Data entry specialist","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Completed courses: Expert Freelancer","size":"small","position":"","profile":"worker","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"El Salvador","img":"

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En mi encontrarás ingenio, escucha activa, habilidades de escritura y una persona completamente proactiva que se adapta fácilmente al cambio.
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Mi objetivo como profesional es brindar soluciones de valor agregado, con ánimo colaborativo, compromiso, orientado al constante aprendizaje y mejora.
Cuento con:
* Más de 8 años de experiencia en atención al cliente, soporte administrativo y data entry en empresas de servicios de gestoría, logística, educación., Ecomeerce y Soporte a usuarios
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