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Customer Service and Communication Skills are the things that acquired from long years of experience from both BPOs (Voice & Non-Voice) to Retail Industry (Photoshop's Studio & CruiseShip). These entails perpetual patience to people, effectively working under pressure, intelligently handling stress, undying commitment, professional integrity all boils down to what I have become now thanks to the lengthy working years that put into it. Mind you I'm speaking for myself, these are not just showbiz nor google answer just to add rhetoric's to my resume but this is coming from someone who started working non-stop at the young age of 18 until this day of my 31st existence (God, now that reminds me I'm old :) ).
. Truth to be told, I've switch careers after a suffocating gridlock of Manila & enjoyed a relatively stay here in the urban part of Cavite away from the hustle & bustle of the BPO industry as an accomplished Photographer from both locally & internationally since I worked in short but memorable stint with cruise ship. I've used the English language in the most prestige event or say international stage and that is speaking,selling to not only American but Europeans & Asians around the world. I know firsthand the cultural difference, how they think,need & feel with that being said my extensive knowledge in English is not only limited to the textbook English, answering phone-calls thru a dialer nor emailing but I can confidently say that I can speak and breathe this Language. This English language is relatively important in filtering potential candidates because not only does it requires good enunciation but careful selection of words to know who's best and who's not. My recent affair as a Recruitment Associate gave me so much knowledge when selecting people for a specific role and I very much think that what you need is someone who resolves issues in a timely manner & does the job in a daily basis with 100% reliability which is something that I have been doing for more than 10 yrs now.
I have been very adaptive to any working environment & receptive to people of their specific needs yet is also quick to resolve any arising issue.
Comments are always Welcome! During my employment whenever I received feedback from superior or colleague positively it certainly don't get in my head, negatively I don't take it personally rather I take them as challenge to overcome my areas of improvement. Tons of years of experience made me mentally & emotional tough to any adversaries and like I always say kill your client or customer with kindness.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"gold","hourlyRate":"USD 10.00","hourlyWorkedProjects":128,"lastActiveLoginRelativeToUser":"March 17, 2024 23:14","lastActiveLoginRelative":"Last month","registeredSinceRelativeToUser":"November 05, 2019 09:24","registeredSinceRelative":"4 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Email Handling (+10 years)","anchorLink":"https://www.workana.com/en/hire/email-handling","isCertified":false,"title":"Email Handling - Freelancers"},{"anchorText":"Photo Editing (+10 years)","anchorLink":"https://www.workana.com/en/hire/photo-editing","isCertified":false,"title":"Photo Editing - Freelancers"},{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Proofreading (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/proofreading","isCertified":false,"title":"Proofreading - Freelancers"},{"anchorText":"Content Moderation (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/content-moderation","isCertified":false,"title":"Content Moderation - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/b650110742e515a2f3ff28f113696e1b","profileLogoUrl":"https://wkncdn.com/newx/assets/build/img/logos/default_logo_1-normal.c4ce6a3dc.jpg","profileName":"Alfredo J.","hash":"b650110742e515a2f3ff28f113696e1b","roleName":"Recruiter","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":0,"badges":[{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Philippines","img":"

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I am a skilled Email and Chat Support Representative. I am very much comfortable using these email ticketing platforms such as Zendesk, Agorapulse, and Freshdesk.
In addition to this, I have a wide experience in an E-commerce Business using Shopify, Oberlo, BigCommerce, Amazon Seller Central, ShipBob, Cleverific, and etc.
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Virtual assistant with over 4 years of experience and on Computer degree. Worked remote efficiently at maintaining client communication with over 10 clients, managed social media accounts and planned monthly company events. Looking for a challenging environments execute business management and administrative tasks in.
I am always determined to deliver projects to WORKANA clients before meeting the dead line with 100% satisfaction & loyalty.
I hope you can hire me, so I can share my talents with you.
Thank you so much in advance.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"₱ 400.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"February 28, 2024 04:23","lastActiveLoginRelative":"2 months ago","registeredSinceRelativeToUser":"July 07, 2018 06:45","registeredSinceRelative":"5 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Adobe Photoshop (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/adobe-photoshop","isCertified":false,"title":"Adobe Photoshop - Freelancers"},{"anchorText":"Email Handling (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/email-handling","isCertified":false,"title":"Email Handling - Freelancers"},{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Data Entry (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Virtual Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/59e5acaca45146c5cbb999d76e34fe71","profileLogoUrl":"https://cf.workana.com/logos/36/f45df3597d4bf38df138369e01b3ec/resume.jpg","profileName":"Julieta S.","hash":"59e5acaca45146c5cbb999d76e34fe71","roleName":null,"tagline":"eCommerce Virtual Assistant","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":2,"badges":[{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Philippines","img":"

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