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✅En el área administrativa: Organización y apoyo en reuniones, registro y control de facturas, notas de débito y crédito, elaboración de presupuestos, análisis de cotizaciones.
✅ Servicio al cliente: Satisfacción al usuario, solicitud de información, atención al cliente por medio de rrss y Gmail, envío de sugerencias.
✅ Manejo de todo lo relacionado a la Asistencia Personal
✅ Ecommerce: Investigación de mercado, gestión y seguimiento de pedidos, publicación de productos, etc.
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-Si estas buscando una experiencia excepcional y confiable; has llegado al lugar ideal. En un mundo donde la atención al cliente es clave; eh perfeccionado durante más de 4 años la habilidad de brindar experiencia, soluciones efectivas y respuestas rápidas a través de WhatsApp, correos electrónicos, Instagram, Facebook, Shopify, Meta Business Suite, ManyChat y otras plataformas. Gestionando sus interacciones y aportando un trato humano personalizado que crea conexiones genuinas.
✍ Además, mi pasión por la creación de contenidos y las imágenes creativas ha florecido durante 5 años en el mundo de las redes sociales. Transformando objetivos en ideas creativas palpables donde se capture la esencia de la marca en cada imagen que se diseña en el mundo digital.
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¡Estoy lista para llevar tus ideas al siguiente nivel!
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Mis Áreas de especialización: ?
Atención al cliente para tienda E-Commerce
Correo electrónico (Zendesk) ° Chat en vivo °
Manejo de redes sociales ° Gestión de pedidos ( Shopify)
Trabajo administrativo y gestión.
Investigación en Internet °
Entrada de datos ° Microsoft Office ( Excel, Word ) ° Google Suite ( Google Docs, Google Sheet) ° Canva ?Plataformas de gestión ° Asana ° Trello ° Notion ° Slack ¡Hola! Te invito a explorar mi trabajo. Con una propuesta personalizada, podré mostrarte cómo puedo ayudarte a optimizar tu agenda. Espero tener noticias suyas, gracias por eligirme. ?","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 7.00","hourlyWorkedProjects":2,"lastActiveLoginRelativeToUser":"May 02, 2024 14:10","lastActiveLoginRelative":"2 days ago","registeredSinceRelativeToUser":"October 24, 2022 17:18","registeredSinceRelative":"Last year","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Customer Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"E-commerce (1 year)","anchorLink":"https://www.workana.com/en/hire/e-commerce-1","isCertified":false,"title":"E-commerce - Freelancers"},{"anchorText":"Virtual Assistant (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Customer Service (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Dropshipping (1 year)","anchorLink":"https://www.workana.com/en/hire/dropshipping","isCertified":false,"title":"Dropshipping - Freelancers"},{"anchorText":"Content for social networks (1 year)","anchorLink":"https://www.workana.com/en/hire/content-for-social-networks-1","isCertified":false,"title":"Content for social networks - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/e995c2ed029a394071530ba0c5a397be","profileLogoUrl":"https://cf.workana.com/logos/17/dd0c90e1bd11e68133afa82f4da66d/WIN_20170123_16_15_07_Pro.png","profileName":"E. M.","hash":"e995c2ed029a394071530ba0c5a397be","roleName":null,"tagline":"trabajo responsable","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"Peru","img":"

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