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","searchLinkUrl":"https://www.workana.com/jobs?country=VE"},"completedProjectsForView":"2","dangerouslyWillBeRenderAsHtml_description":"Como certificada en Atención al cliente y servicios , Idioma Español Nativo , cuento con un historial probado de éxito, se la importancia de atender a un cliente con vocación de servicio. He estado al frente de la Atención directa a clientes en E-COMMERCE, específicamente en atención de pedidos, devoluciones e incidencias.
1.Estoy alineada con plataforma de Gestión de cliente, manejo de pedidos, devoluciones, incidencias y novedades en las Plataformas DROPI, SHOPIFY , STOCKAGO .
2.Estoy alineada con el manejo y uso de la PLATAFORMA DE CORREOS EXPRESS , cargando las direcciones correctamente, específicamente país ESPAÑA.
3.Conozco el método contra Reembolso.
4.Elaboración de registro de casos en Excel, para efecto de auditoria y seguimiento de los pedidos y sus despachos.
5.Estoy alineada con los procesos de Atención al cliente, logística y manejo de situaciones difíciles. Se como manejar la atención de un cliente por llamadas, WhatsApp , contestación de correos corporativos, todo esto, de manera dinámica y diligente, para captar su atención y concretar de forma resolutiva y eficiente.
6.Mis habilidades más importantes, Responsable, planificada, resolutiva, colaboradora, proactiva, comunicativa, cumplo normas y procedimientos a cabalidad, estas son algunas de mis habilidades que he perfeccionado a lo largo de mi carrera, chequea mi historial y certificados.
7.Además, estoy segura de que cumpliré con todas sus expectativas y, si se me da la oportunidad, cuente con mi enfoque proactivo y ética de trabajo excepcional.
Estoy lista para trabajar juntos,
Espero tu respuesta pronto.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 6.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 28, 2024 14:33","lastActiveLoginRelative":"Yesterday","registeredSinceRelativeToUser":"May 24, 2023 15:18","registeredSinceRelative":"11 months ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Microsoft Excel (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"E-commerce (1 year)","anchorLink":"https://www.workana.com/en/hire/e-commerce-1","isCertified":false,"title":"E-commerce - Freelancers"},{"anchorText":"Funcional Analysis (+10 years)","anchorLink":"https://www.workana.com/en/hire/funcional-analysis","isCertified":false,"title":"Funcional Analysis - Freelancers"},{"anchorText":"Spanish (+10 years)","anchorLink":"https://www.workana.com/en/hire/spanish","isCertified":false,"title":"Spanish - Freelancers"},{"anchorText":"Sales (+10 years)","anchorLink":"https://www.workana.com/en/hire/sales","isCertified":false,"title":"Sales - Freelancers"},{"anchorText":"Admin Support (+10 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Records Management (+10 years)","anchorLink":"https://www.workana.com/en/hire/records-management","isCertified":false,"title":"Records Management - Freelancers"},{"anchorText":"Time Management (+10 years)","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Human Resources (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/human-resources","isCertified":false,"title":"Human Resources - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/d614ea5f331f5a587311100194ebbd31","profileLogoUrl":"https://cf.workana.com/logos/68d54705421e03b2036db72b915e5a53/dh/Diseosinttulo4_160_160.png","profileName":"K. B.","hash":"d614ea5f331f5a587311100194ebbd31","roleName":"Asistente Virtual | Atención al cliente | RRSS","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"Venezuela","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=VE"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Licenciada en Administración de Empresas, con más de 12 años de experiencia en soporte administrativo y atención al cliente, enfocada en brindar un servicio de calidad, ayudándote a gestionar tu tiempo y garantizar la satisfacción del cliente.
Soy una persona muy organizada, disciplinada y proactiva; orientada a resultados, con capacidad para trabajar de forma independiente y colaborar eficazmente en un entorno virtual, adicionalmente, suelo adaptarme con rapidez, y estoy dispuesta a adquirir nuevas habilidades para llevar a cabo mis funciones efectivamente.
✅ Disponibilidad inmediata de lunes a viernes, para proyectos largos y cortos.
Mis principales áreas de experiencia son:
- Gestión de administrativa:
▪️Gestión de correo electrónico.
▪️Atención a clientes y proveedores.
▪️Gestión de agenda.
▪️Redacción de informes.
▪️Realización de cotizaciones y presupuestos.
▪️Facturación y notas de crédito.
▪️Coordinación de viajes y hospedajes.
▪️Asistencia personal.
- Gestión de Redes Sociales
▪️ Diseño de contenido con Canva
▪️Community Management (Facebook, Instagram y Google My Business)
▪️Análisis de los resultados.
- Herramientos que uso más frecuentemente:
▪️Google Workspace (Drive, Gmail, Meet, Calendar, Docs, Sheets)
▪️Paquete Microsoft Office (Word, Excel, Power Point, OneDrive, Microsoft Teams)
▪️Meta Business Suite
▪️Canva Pro, Vista Create, Capcut
▪️Trello
▪️Dropbox
▪️Zoom
▪️Hotmail, Yahoo y Outlook.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 3.50","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 30, 2024 10:10","lastActiveLoginRelative":"2 hours ago","registeredSinceRelativeToUser":"May 02, 2023 21:07","registeredSinceRelative":"11 months ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Virtual Assistant (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Customer Support (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Admin Support (+10 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"General Office (+10 years)","anchorLink":"https://www.workana.com/en/hire/general-office","isCertified":false,"title":"General Office - Freelancers"},{"anchorText":"Admin Assistant (+10 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Microsoft Excel (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Microsoft PowerPoint (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-powerpoint","isCertified":false,"title":"Microsoft PowerPoint - Freelancers"},{"anchorText":"Microsoft Word (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"},{"anchorText":"Data Entry (+10 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Canva (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/canva","isCertified":false,"title":"Canva - Freelancers"},{"anchorText":"Images for social networks (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/images-for-social-networks-1","isCertified":false,"title":"Images for social networks - Freelancers"},{"anchorText":"Content for social networks (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/content-for-social-networks-1","isCertified":false,"title":"Content for social networks - Freelancers"},{"anchorText":"Community Management (1 year)","anchorLink":"https://www.workana.com/en/hire/community-management-1","isCertified":false,"title":"Community Management - Freelancers"},{"anchorText":"Feature Writing (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/feature-writing","isCertified":false,"title":"Feature Writing - Freelancers"},{"anchorText":"Market Research (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/market-research","isCertified":false,"title":"Market Research - Freelancers"},{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Proofreading (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/proofreading","isCertified":false,"title":"Proofreading - Freelancers"},{"anchorText":"Insurance (+10 years)","anchorLink":"https://www.workana.com/en/hire/insurance","isCertified":false,"title":"Insurance - Freelancers"},{"anchorText":"Microsoft Office (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office","isCertified":false,"title":"Microsoft Office - Freelancers"},{"anchorText":"Proposal Writing (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/proposal-writing","isCertified":false,"title":"Proposal Writing - Freelancers"},{"anchorText":"Transcription (+10 years)","anchorLink":"https://www.workana.com/en/hire/transcription","isCertified":false,"title":"Transcription - Freelancers"},{"anchorText":"ChatGPT (1 year)","anchorLink":"https://www.workana.com/en/hire/chatgpt","isCertified":false,"title":"ChatGPT - Freelancers"},{"anchorText":"Time Management (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/49c2a5ac59685eb4a81aeba2b56d7932","profileLogoUrl":"https://cf.workana.com/logos/56d61c3a679eb21c45d1c14df952c01f/fa/IMG20240328WA0052_160_160.jpg","profileName":"Michele F.","hash":"49c2a5ac59685eb4a81aeba2b56d7932","roleName":"Virtual assistant","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":5,"badges":[{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Venezuela","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=VE"},"completedProjectsForView":"5","dangerouslyWillBeRenderAsHtml_description":"Mi pasión por los datos y el servicio excepcional se combina con mi habilidad para aprovechar al máximo las herramientas disponibles. Soy una persona organizada y responsable, con una afinidad natural por la tecnología y una excelente conexión con el mundo digital.
Mi objetivo es encontrar un entorno laboral dinámico y desafiante que me permita seguir creciendo profesionalmente. Estoy ansiosa por aplicar mis habilidades y conocimientos en un nuevo contexto, contribuyendo de manera significativa al equipo.
Mi formación incluye una Licenciatura en Contaduría Pública.
Mis habilidades incluyen un sólido dominio de Microsoft Excel, experiencia en el manejo eficiente de Microsoft Office y herramientas de Google. Además, tengo experiencia en la interacción con CRM (Koomo), manejo avanzado de Canva Pro y comunicación efectiva a través de diversas plataformas de mensajería.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 8.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 25, 2024 20:54","lastActiveLoginRelative":"4 days ago","registeredSinceRelativeToUser":"January 25, 2022 23:18","registeredSinceRelative":"2 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Microsoft Excel (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Accounting (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Virtual Assistant (1 year)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Data Entry (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Canva (1 year)","anchorLink":"https://www.workana.com/en/hire/canva","isCertified":false,"title":"Canva - Freelancers"},{"anchorText":"Time Management (1 year)","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Inventory Management (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/inventory-management","isCertified":false,"title":"Inventory Management - Freelancers"},{"anchorText":"Statistics (1 year)","anchorLink":"https://www.workana.com/en/hire/statistics","isCertified":false,"title":"Statistics - Freelancers"},{"anchorText":"Google Data Studio (1 year)","anchorLink":"https://www.workana.com/en/hire/google-data-studio","isCertified":false,"title":"Google Data Studio - Freelancers"},{"anchorText":"Microsoft Word (1 year)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/c818db545433b16e78afa6329fb5b90d","profileLogoUrl":"https://cf.workana.com/logos/e9750c3ebd086559ea9890efe3bf9600/ao/IMG20201029WA0000_160_160.jpg","profileName":"M. R.","hash":"c818db545433b16e78afa6329fb5b90d","roleName":"Virtual assistant","tagline":"Responsable y con Deseo de asumir nuevos retos","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"Venezuela","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=VE"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Profesional con más de 5 años de experiencia en el campo contable-administrativo.
Mi enfoque se basa en la excelencia y la eficiencia en todas las tareas que realizo. Poseo habilidades en la resolución de problemas, lo que me permite abordar desafíos de manera efectiva y encontrar soluciones prácticas. Además, mi inteligencia emocional me ha ayudado a establecer relaciones sólidas con colegas y colaboradores, fomentando un ambiente de trabajo armonioso y productivo.
Soy una persona organizada, empática y honesta, siempre dispuesta a brindar apoyo y colaborar en equipo. Creo firmemente en la importancia de la colaboración y la comunicación efectiva para alcanzar metas comunes. Mi compromiso con la excelencia y mi capacidad para adaptarme rápidamente a nuevos entornos me han permitido sobresalir en diversas situaciones profesionales.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 10.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"July 18, 2023 20:20","lastActiveLoginRelative":"9 months ago","registeredSinceRelativeToUser":"August 26, 2015 11:30","registeredSinceRelative":"8 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Report Writing (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/report-writing","isCertified":false,"title":"Report Writing - Freelancers"},{"anchorText":"Time Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Project Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/project-management","isCertified":false,"title":"Project Management - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/6502666173ff458a0b65fa76f0f3d417","profileLogoUrl":"https://cf.workana.com/logos/89ac93543d11c9bcc7130d5d4fce11e4/ws/Picsart_230811_143503274_160_160.jpg","profileName":"L. M.","hash":"6502666173ff458a0b65fa76f0f3d417","roleName":"Virtual assistant","tagline":"La ayuda siempre está a una palabra de distancia","isVerifiedAgency":false,"rating":3,"ratingLabel":"3 of 5.00","completedProjects":1,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"Venezuela","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=VE"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"¡Hola! Mi nombre es Luirena Mundaray, soy Técnico Superior en Instrumentación y Control, actualmente me dedico a la Asistencia Virtual, con amplia experiencia en atención al cliente y gestiones administrativas. Te ayudo a coordinar y planificar las actividades diarias de tu negocio, para facilitarte la vida y que juntos podamos lograr los objetivos.
Mis servicios:
✓Gestión administrativa
✓Manejo de servicio al cliente y moderación de comentarios en canales de comunicación
✓Gestión de agenda diaria, semanal y mensual
✓Gestión de inventario
✓Búsqueda de proveedores y cotizaciones
✓Llamadas telefónicas
✓Ventas
✓Planificar actividades diarias para el logro de objetivos
✓Programar reuniones y eventos
✓Redacción de informes, cartas y reportes
✓Supervisión de personal
✓Monitorear cámaras de seguridad
Herramientas con las que he trabajado:
Excel | Canva | Trello | Zadarma | Slack | Mastersheet | Freshdesk | Notion | Calendario Google | Lightroom | Capcut | Picsart | Snapseed | InShot |","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 6.00","hourlyWorkedProjects":12,"lastActiveLoginRelativeToUser":"April 29, 2024 20:37","lastActiveLoginRelative":"15 hours ago","registeredSinceRelativeToUser":"April 28, 2018 13:57","registeredSinceRelative":"6 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Virtual Assistant (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Customer Support (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Time Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Inventory Management (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/inventory-management","isCertified":false,"title":"Inventory Management - Freelancers"},{"anchorText":"Transcription (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/transcription","isCertified":false,"title":"Transcription - Freelancers"}]}],"pagination":{"total":5,"limit":10,"page":1,"pages":1,"urls":{"base":"https://www.workana.com/en/freelancers/venezuela/time-management","template":"https://www.workana.com/en/freelancers/venezuela/time-management?page={:page}","1":"https://www.workana.com/en/freelancers/venezuela/time-management?page=1"},"offset":0},"g11n":{"addFreelancerToList":"Add to list","verifiedAgency":"Verified agency","completedProjects":"Completed projects","expandText":"View more","collapseText":"View less","hire":"Hire","hourlyRate":"Hourly rate: ","hourlyWorkedProjects":"Hours worked in hourly projects: ","lastActiveLogin":"Last login: ","registeredSince":"Registered since: ","certifiedSkill":"Certified skill","viewMore":"View more","pagination":{"start":"Home","final":"Final","previous":"Previous","next":"Next"}}}

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