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I am a seasoned sales management professional, with a proven track record as a top sales producer. I am proven in seeing all products to their maximum potential and ensuring high product visibility within the marketplace. I have also developed strong communication and people skills. I am highly motivated, and possess an ability to overcome challenges. In short, I know that I would be a strong addition to your team.
I am a Graduate . I have more than 7 years of experience in market research, Customer Support and consulting domain. I am motivated and committed to achieving and surpassing targets, through my initiative, leadership and organizational skills. I am able to grasp new material quickly which allows me to be exceptional at whatever I pursue. My experience over the past seven years in the capacity I have held previously has given me a good foundation within the customer support/service field where my primary objective was to ensure that customers had the necessary information and support they required for the utility service they had therefore my aim is to expand this experience.
Being in the field has provided me with the knowledge of that makes me an asset and has given me confidence to be proficient within the Customer Service/Support field. I can guarantee that my work and time given will be of value to your business.
My name is Andrew Villamor. I am currently looking for a job as a Customer Service Support and Admin Support. I have 8 years experience working for BPO companies as Customer Service Representative, Tech Support, and Admin. I recently resigned as a Customer Service Team Lead of a multi-million logistics company based in Dubai, UAE. I managed a team of 12 agents and 25 drivers. I spearheaded the Customer Service and Sales campaign which helped the company reached its target sales in just 3 months. I have initiative to learn and work hard to excel in every task/position given to me.
I am currently studying as an Information technology student and i have passed IELTS exam for english proficiency.I also have experience with customer service which i handled calls and back office work where being flexible with the time and being a fast learner is a must. I have been part of Directv and SiriusXm which i handled customer service with technical and sales that helps me improve my communication skills as well as my technical skills and decision making. I also handled Verizon Business and i am part of the Refund's team which we process and update corporate customer's with their refund thru email communication.
I am expert with communication, adaptability,email communication, multitasking and to provide the customer the right solution. I am also proficient in email communication as well as ability to persuade customers and to give them the satisfaction they deserve. I also developed my critical thinking through my technical experience which made me give correct solutions right away.
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