Bryan J.

Sales Support/Customer Service /Order Management

Promedio 0 de 5

Actividad freelancer: Soporte Administrativo

Philippines

Habilidades (Máximo: 3)
Sobre mi
Experienced Customer Service, Inbound Sales, Data Entry and Order Management Coordinator who enjoys challenge seeking opportunity to learn and improve skills and to secure a position with a well established organization with a stable environment that will lead to a lasting relationship.
Idiomas
Historia laboral
EnfraUSA CONTACT SOLUTIONS
Business Process Outsourcing/Account Executive/Customer Service Interaction
October 11, 2010 to January 28, 2012
•    Create / update customer specific reporting (i.e. order status, tracking, backorder management, direct ship order status, etc.)

NATURAL ELEMENT MERCHANDISE
Sales Support Manager
March 01, 2012 – July 01, 2012
•    Generates daily, weekly and monthly reports accurately. Reports can be received via email or generated using propriety systems

YELLOW PIG PROMOTIONS
Account Manager
February 2010 – October 2010

BRANDERS.COM
Account Manager II
March 15, 2005 to May 15, 2009
•    Enters orders into system pursuant to individual order characteristic requirements.  Orders may be received via e-mail, fax, electronic, telephone, or other relevant sources
•    Manages electronic orders by auditing orders for completion and accuracy
•    Answers incoming customer calls, e-mails, or fax to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA
•    Completes outbound calls in order to follow-up on questions or concerns
•    Researches and confirms product availability and pricing to
•    Create / update customer specific reporting (i.e. order status, tracking, backorder management, direct ship order status, etc.)
•    Responsible for creation of price quotes / sales opportunities
•    Performs outbound calls or e-mail communications to existing or prospective customers
•    Assists sales team with administrative duties as assigned

TELUS INTERNATIONAL PHILIPPINES
Business Process Outsourcing/Customer Interaction Associate
October 26, 2009 to January 07, 2010
•    Inbound sales – accept incoming order thru phone and process order

E-PACIFIC GLOBAL CONTACT CENTER
Business Process Outsourcing/Sales Agent
July 26, 2004 to January 31, 2005
•    Outbound sales – do calls for product offer trail for ink and toners
Contratar
Actividad y calificaciones

Último login: Hace 3 años

Registrado: Hace 3 años


Rankeado: No esta rankeado

Posición del perfil: Iron

¿Qué es posición
de perfil iron?

Iron es el nivel inicial de los freelancers de Workana. A medida que consigan más logros y ganen más proyectos, irán progresando hacia los niveles superiores. Leer más

Cargando...