Waterfront Vacation Rentals/ Agility Staffing. (hired on through Company) 2017-2017
Front Desk/ Customer Relations
Reply to daily emails and phone calls from guests, owners and vendor. Prepared pre-arrival paperwork for guests. Handled and made sure that all payments were made. Greet walk-ins, guests, and vendors. Made reservations, customer retention, pre-arrival paper work was done such as guest contracts, verified condo association paperwork is completed, Fax, scan, print out paperwork, have keys prepared, showed potential guests units, coordinate housekeeping, customer service. Make guest reservations, create work orders, train and coach other employees, open and close office, handle condo association paperwork and make sure it received and sent in. Answer owner relation questions, handle housekeeping.
Kelly Services. 2017-2017
Allstate Roadside Assistance Dispatch
Answered calls accordingly, located and verified members information, set up services that were needed. Contact providers to fulfill services, set up scheduled services, located area of service using google maps, answered members questions accurately, follow up on providers that were running behind.
Various Bartending Positions; (MJ's Watering Hole, Beer Bellies, 2011-2016
Provide exceptional service to clients catering to their individual needs. While working as a bartender I was responsible for all inventory coming into the establishment. I was required to forecast the needs of bar demands as well as handle the AP/AR. While working, I was responsible for inspecting the deliveries to ensure the proper product and quantity was received. Part of my responsibility was to keep an eye on the market and bring in supply that is in demand for my customers.
Dental Network of America 2008 - 2011
Responsibilities include; making sure the system records were up to date and accurate. Eliminated outdated records. Verified and logged deadlines for daily inquiries. Processed claims based on confidential information. Follow and adhere to HIPAA and FDCPA laws and regulations. Was on the corporate events committee, planning and coordinating events, coached and trained other employees, Verified Coordination of Benefits with other insurance companies. Met daily quota, set up orthodontic payment schedules. Processed and paid dental claims accurately and in timely fashion.