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octubre 2015 – actualmente

Responsable en prestar una asesoría integral para la gestión de las áreas de tecnología de la información de las compañías clientes, buscando siempre la optimización de los servicios tecnológicos para garantizar la continuidad de los procesos de negocio, apoyados en la contratación de servicios y la renovación tecnológica.

Logros:

-    Implementar un sistema de inventario de hardware y software que permita al cliente conocer de forma veraz los activos de TI.
-    Incrementar los niveles de seguridad de la red de datos del cliente implementando un servidor de antivirus profesional.
-    Desarrollar un esquema de licenciamiento que garantice la utilización de software legal en el cliente, previniendo posibles sanciones o multas.
-    Implementar un sistema de helpdesk permitiendo al cliente llevar un control y seguimiento continuo sobre los requerimientos de los usuarios.

Jefe de Infraestructura                                diciembre 2011 – mayo 2015

Responsable por la planeación de proyectos de infraestructura, evaluación y contratación de proveedores y servicios, ejecución de renovaciones tecnológicas, diseño y administración de redes LAN, WAN, inalámbricas y servidores Windows, coordinación de la mesa de ayuda y atención a los requerimientos de los usuarios, respuesta a los planes de mejoramiento de las auditorias de TI y calidad, manejo de indicadores y documentación. Liderazgo del equipo de infraestructura (5 Ingenieros y 2 Técnicos).

Logros:

-    Lideré el proceso de contratación de un nuevo proveedor para el servicio del Hosting SAP, con lo que logré ahorros por cerca de $5.000.000 mensuales.
-    Lideré el proyecto de implementación de la Telefonía IP en 6 sedes a nivel nacional, el cual comprendía la instalación de 6 plantas y cerca de 500 extensiones, con lo que se modernizó las comunicaciones internas y además se logró ahorros en llamadas de larga distancia nacional e internacional.
-    Incrementé los indicadores de atención de la mesa de ayuda, mediante el ajuste de procesos basados en la metodología ITIL, llegando a un cumplimiento superior al 98% y generando un alto grado de satisfacción de los usuarios.
-    Logré un aumento de los indicadores de disponibilidad de los servicios ofrecidos por el área de TI mediante el control de proveedores, monitoreo constante de los sistemas y la optimización de la infraestructura del centro de cómputo, alcanzando niveles superiores al 99%.

Administrador de Redes
agosto 1998 – noviembre 2011

Responsable por el diseño y administración de redes LAN, WAN, inalámbricas y servidores Windows, coordinación de los trabajos de cableado estructurado, administración de los servicios de internet y correo, ejecución de renovaciones tecnológicas y administración de la seguridad del sistema SAP R/3.

Logros:

-    Lideré el proyecto de renovación de cableado estructurado, el cual comprendía la instalación de 4 centros nuevos de cableado y más de 150 puntos de red en tres edificios diferentes, lo cual garantizó una mayor disponibilidad de los servicios de red.
-    Coordiné el proyecto de traslado del principal centro de cómputo, lo que implicó la adecuación de un nuevo espacio físico, el movimiento de servidores, sistema de UPS, racks de comunicaciones y cableado estructurado, con lo que se garantizó una mayor seguridad y disponibilidad de los servicios del área de TI.
-    Lideré el proyecto de instalación, configuración y puesta en marcha del cableado estructurado, redes y comunicaciones de las nuevas oficinas del Corporativo en Cali, permitiendo a los nuevos usuarios un acceso directo y seguro a los servicios de la red principal ubicada en Palmira.
-    Desarrollé el proyecto de virtualización de servidores Windows, con lo que se logró optimizar el espacio físico y el consumo de energía en el centro de cómputo.
-    Coordiné la migración de los controladores de dominio Windows pasando por las diferentes versiones NT4, 2000, 2003 y 2008, lo que involucró la renovación de los servidores permitiendo estar a la par de las últimas tendencias tecnológicas.

Ingeniero de Soporte
julio 1994 – julio 1998

Responsable por la atención de los requerimientos de microinformática de los usuarios, instalación y configuración de hardware y software, diseño y administración de redes LAN, coordinación de los trabajos de cableado estructurado, soporte al sistema IBM AIX y comunicaciones entre los centros de distribución a nivel nacional y la compañía.

Logros:

-    Lideré el proyecto de instalación y configuración de los servidores Windows de SAP, en reemplazo del sistema IBM AIX, lo que llevó a la compañía ser uno de los pioneros en implementar el sistema SAP en el Valle del Cauca.
-    Coordiné el proyecto de conectividad de redes MPLS para los 4 centros de distribución a nivel nacional, lo cual permitió tener en línea la información de facturación, cartera e inventarios de las bodegas.
-    Lideré la migración de la red Novell a Windows, lo que permitió mejorar los servicios de impresión, carpetas compartidas y autenticación de usuarios.
-    Lideré varios proyectos de instalación de fibra óptica, lo que permitió que áreas críticas como despachos de producto terminado, básculas cañeras y portada de camiones tuvieran acceso a los sistemas de información.","rawText":"Asesor en Infraestructura de TI octubre 2015 – actualmente Responsable en prestar una asesoría integral para la gestión de las áreas de tecnología de la información de las compañías clientes, buscando siempre la optimización de los servicios tecnológicos para garantizar la continuidad de los procesos de negocio, apoyados en la contratación de servicios y la renovación tecnológica. Logros: - Implementar un sistema de inventario de hardware y software que permita al cliente conocer de forma veraz los activos de TI. - Incrementar los niveles de seguridad de la red de datos del cliente implementando un servidor de antivirus profesional. - Desarrollar un esquema de licenciamiento que garantice la utilización de software legal en el cliente, previniendo posibles sanciones o multas. - Implementar un sistema de helpdesk permitiendo al cliente llevar un control y seguimiento continuo sobre los requerimientos de los usuarios. 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Administrador de Redes agosto 1998 – noviembre 2011 Responsable por el diseño y administración de redes LAN, WAN, inalámbricas y servidores Windows, coordinación de los trabajos de cableado estructurado, administración de los servicios de internet y correo, ejecución de renovaciones tecnológicas y administración de la seguridad del sistema SAP R/3. 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