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Minha missão é ofercer soluções para que os empreendedores foquem no mais importe: No cliente e no desenvolvimento de seus produtos e serviços.
Com mais de 13 anos de experiência e tendo atuado em grandes companhias como a Coca Cola FEMSA, Shell Brasil Petróleo e Grupo Pão de Açúcar utilizo todo o aprendizado e boas práticas adquiridas para oferecer aos meus clientes soluções criativas com foco em resultados, qualidade e desempenho.

Entre em contato comigo:
✆ (11) 9 8987-9286 WhatsAPP
@ luciano.mendes@agileprojetos.com
Skype: luciano.mendes_9","rawText":"Atuo como agente facilitador em gestão de projetos utilizando as metodologias e boas práticas do PMBOK-PMI e SCRUM. Minha missão é ofercer soluções para que os empreendedores foquem no mais importe: No cliente e no desenvolvimento de seus produtos e serviços. Com mais de 13 anos de experiência e tendo atuado em grandes companhias como a Coca Cola FEMSA, Shell Brasil Petróleo e Grupo Pão de Açúcar utilizo todo o aprendizado e boas práticas adquiridas para oferecer aos meus clientes soluções criativas com foco em resultados, qualidade e desempenho. Entre em contato comigo: ✆ (11) 9 8987-9286 WhatsAPP @ luciano.mendes@agileprojetos.com Skype: luciano.mendes_9","canEdit":false,"editUrl":"https://www.workana.com/freelancer/185e46d5883f0bdf6bb4c3d4c0f59a9e/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"A AGILE GESTÃO DE PROJETOS foi criada para oferecer às empresas e empreendedores serviços de voltados a gestão de projetos das mais diversas naturezas atendendo à demanda de segmentos como franquias, empresas de vestuário, postos de combustíveis, farmácias, hotéis, empresas de inteligência de mercado e prestadores de serviços em geral.
Acompanhamos e coordenamos seu projeto atuando nas seguintes frentes:

• Atuação como primeiro ponto de contato sendo o elo de relacionamento entre empresa e cliente (Serviço Accout Manager);
• Gestão e implantação de OKR's
•Desenhos, planejamento e coleta de requisitos de projeto com base nas boas práticas de Gestão de Projetos e utilizando ferramentas como SCRUM, E PROJECT MODEL CANVAS
• Gerenciamento de demandas de negócio e tecnologia requisitadas pelo cliente;
• Coordenação e condução de reuniões periódicas apresentando resultados, sugerindo ações e estratégias para utilização do produto;
• Criação e confecção de planos de ação através da leitura e análise de indicadores levando os clientes possibilitando a geração de ações;
• Acompanhamento indicadores chave de sucessos do cliente com uso de produtos;
Gestão de roadmap de melhoria de produtos;
• Coleta de requisitos, criação de histórias de usuário, regras e example mapping para validação de requisitos;
• Gestão de backlog e priorização de atividades em sintonia com o cliente (priorizando as entregas de maior valor) e junto a equipe de desenvolvimento;
• Proposição de melhorias e implementações nas ferramentas de modo proativo e através de demandas levantadas pro clientes;
• Acompanhamento e monitoramento de atividades internas de melhoria nas ferramentas junto ao time de TI, conciliando prazos e prioridades com o cronograma interno de atividades de TI com as expectativas do cliente;
• Promoção de analises de indicadores e a partir das analises gerar insights e estratégias através do uso de nossos produtos;
• Atuação no processo de implantação de novos clientes coordenando todo o processo de planejamento, acompanhando prazos e monitorando de atividades técnicas de implantação;
•Promoção de treinamento e atendimento consultivo relacionado ao bom uso dos produtos;
• Gestão de contas chave provendo atendimento proativo, análise estratégia, análise e interpretação de dados, demonstração de resultados e provendo melhorias e projetos demandados pelos clientes;
• Coordenação de projetos de implantação de software de CRM;
•Desenhos, planejamento e coleta de requisitos de projeto com base nas boas práticas de Gestão de Projetos e utilizando ferramentas como SCRUM, E PROJECT MODEL CANVAS;
• Gestão e acompanhamento de cronograma;
• Criação de processos como fluxos e padrões de atendimento;
• Gestão e acompanhamento de steakholders;
• Gestão, planejamento e mensuração de recursos;
• Gestão de crises e atuação direta com follow-up e feedback com as partes envolvidas;
• Liderança de equipe de projetos delegando tarefas e atribuições;
• Estimação de recursos e duração do projeto;
• Gestão do tempo em sequenciamento e acompanhamento de atividades;
• Utilização de ferramentas de acompanhamento de projetos - Trello, Asana e Wrike;
• Estruturação e apresentação de projetos via WBS (EAP).","rawText":"A AGILE GESTÃO DE PROJETOS foi criada para oferecer às empresas e empreendedores serviços de voltados a gestão de projetos das mais diversas naturezas atendendo à demanda de segmentos como franquias, empresas de vestuário, postos de combustíveis, farmácias, hotéis, empresas de inteligência de mercado e prestadores de serviços em geral. Acompanhamos e coordenamos seu projeto atuando nas seguintes frentes: • Atuação como primeiro ponto de contato sendo o elo de relacionamento entre empresa e cliente (Serviço Accout Manager); • Gestão e implantação de OKR's •Desenhos, planejamento e coleta de requisitos de projeto com base nas boas práticas de Gestão de Projetos e utilizando ferramentas como SCRUM, E PROJECT MODEL CANVAS • Gerenciamento de demandas de negócio e tecnologia requisitadas pelo cliente; • Coordenação e condução de reuniões periódicas apresentando resultados, sugerindo ações e estratégias para utilização do produto; • Criação e confecção de planos de ação através da leitura e análise de indicadores levando os clientes possibilitando a geração de ações; • Acompanhamento indicadores chave de sucessos do cliente com uso de produtos; Gestão de roadmap de melhoria de produtos; • Coleta de requisitos, criação de histórias de usuário, regras e example mapping para validação de requisitos; • Gestão de backlog e priorização de atividades em sintonia com o cliente (priorizando as entregas de maior valor) e junto a equipe de desenvolvimento; • Proposição de melhorias e implementações nas ferramentas de modo proativo e através de demandas levantadas pro clientes; • Acompanhamento e monitoramento de atividades internas de melhoria nas ferramentas junto ao time de TI, conciliando prazos e prioridades com o cronograma interno de atividades de TI com as expectativas do cliente; • Promoção de analises de indicadores e a partir das analises gerar insights e estratégias através do uso de nossos produtos; • Atuação no processo de implantação de novos clientes coordenando todo o processo de planejamento, acompanhando prazos e monitorando de atividades técnicas de implantação; •Promoção de treinamento e atendimento consultivo relacionado ao bom uso dos produtos; • Gestão de contas chave provendo atendimento proativo, análise estratégia, análise e interpretação de dados, demonstração de resultados e provendo melhorias e projetos demandados pelos clientes; • Coordenação de projetos de implantação de software de CRM; •Desenhos, planejamento e coleta de requisitos de projeto com base nas boas práticas de Gestão de Projetos e utilizando ferramentas como SCRUM, E PROJECT MODEL CANVAS; • Gestão e acompanhamento de cronograma; • Criação de processos como fluxos e padrões de atendimento; • Gestão e acompanhamento de steakholders; • Gestão, planejamento e mensuração de recursos; • Gestão de crises e atuação direta com follow-up e feedback com as partes envolvidas; • Liderança de equipe de projetos delegando tarefas e atribuições; • Estimação de recursos e duração do projeto; • Gestão do tempo em sequenciamento e acompanhamento de atividades; • Utilização de ferramentas de acompanhamento de projetos - Trello, Asana e Wrike; • Estruturação e apresentação de projetos via WBS (EAP).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/185e46d5883f0bdf6bb4c3d4c0f59a9e/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. 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