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Experiencia en Soporte de Infraestructura Tecnológica Empresarial, gestión de servicios de proveedores y adquisiciones, Soporte helpdesk a usuarios finales.","rawText":"Habilidad para liderar equipos de trabajo y gestionar recursos. Experiencia en Soporte de Infraestructura Tecnológica Empresarial, gestión de servicios de proveedores y adquisiciones, Soporte helpdesk a usuarios finales.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/1910bf1f4726d4e8b5619bde2c9425e9/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"CAJA RURAL DE AHORRO Y CRÉDITO RAIZ S.A.A.
Octubre 2015 – Enero 2017
Cargo: Operador de Sistemas
Funciones: Operador de Sistema Bantotal. Cierre operativo e integración de información, Pases a producción. Respaldo y restauración en Base de Datos en MS-SQL Server. Configuración y Respaldo y restauración en cinta magnética mediante brightstor arcserve. Consultas e Intervenciones en bases de datos en MS-SQL Server para el análisis de información.

***********************************************************

ALESE S.A.C. – Corporación ALESE
Julio 2014 – Setiembre 2015
Cargo: Analista de Sistemas, Redes, Comunicaciones e Infraestructura
Funciones: Administración y gestión de soporte a usuarios a todo nivel. Administración de infraestructura tecnológica y coordinación de servicios con proveedores (Claro, Entel, Movistar, Optical Technologies, Americatel, Nuvol Cloud, Sypsa, Cloudware, Nisira, STN, bluehost, MV-Tel, etc.), coordinación de soporte y servicio de central telefónica, ejecución de Pases a Producción y soporte en migraciones de bases de datos. Gestión del Servicio de Telefonía Celular con Claro, Movistar y Entel. Responsable de la Gestión Documentaria de Facturas y Recibos de Servicios en coordinación con las áreas de contabilidad y logística para el pago a proveedores de suministros y servicios. Las funciones fueron brindadas a todas las empresas de la Corporación Alese.

***********************************************************

EDPYME RAIZ S.A.
Mayo 2013 – Junio 2014
Cargo: Auxiliar de Sistemas
Funciones: Cierre operativo e integración de información en sistema, ejecución de pases a producción, resguardo y restauración en Base de Datos en MS SQL Server. Generación y despliegue de reportes de gestión diarios. Administración del expediente electrónico de pases a producción. Monitoreo de proceso de backup en cinta mediante brightstor arcserve. Consultas e Intervenciones en bases de datos en Microsoft SQL Server para el análisis de información.

***********************************************************

GMD S.A. – CORPORACIÓN GRAÑA Y MONTERO
Marzo 2007 – Mayo 2013

Cargo: Analista de Mesa de Ayuda – Nivel 3
Funciones: Gestión de incidencias y requerimientos, asignación y distribución de tareas al personal de soporte. Administración de Active Directory, administración de correos y acceso a bases de datos en lotus notes, soporte a servidores windows y linux (tomcat y mysql) físicos y virtuales (vmware), configuración de tareas de backup y restauración en brightstor arcserve, configuración de anexos telefónicos cisco, configuración de acceso a llamadas locales, LDN y LDI en PCSistel 6.0, gestión para la adquisición, asignación y fidelización de equipos de telefonía móvil. Las funciones fueron realizadas como outsourcing para la empresa Bristish American Tobacco del Perú S.A.C.

Cargo: Analista de Mesa de Ayuda – Soporte de Ventas
Funciones: Ejecución y verificación de procesos informáticos para el sistema de ventas. Soporte y Operación de Sistema de Ventas. Sincronización de Carga y Descarga de Información por telefonía celular, red lan y wan. Soporte y Mantenimiento de equipos hp Ipaq. Configuración, ejecución y verificación de Backups de Servidores. Soporte a usuarios en los Niveles 1 y 2. Las funciones fueron realizadas como outsourcing para la empresa Bristish American Tobacco del Perú S.A.C.

Cargo: Operador de Red
Funciones: Monitoreo y Verificación de Tráfico de los Principales Proveedores de Red del Perú (Telefónica, Global Crossing, Claro, Telmex, RCP, etc.), mediante gráficas provistas por MRTG desde servidores Linux. Comunicación mediante reportes al NOC del proveedor. Reunión de datos estadísticos de equipos de comunicación. Toma de datos de Humedad, Temperatura Externa e Interna de la Sala de Equipos, verificación de operatividad del Aire Acondicionado. Medición de Voltaje Comercial y Estabilizado. Verificación de estado de operatividad de Grupo de Electrógeno.

***********************************************************

TELEATENTO DEL PERÚ S.A.C. – GRUPO TELEFÓNICA
Setiembre 2006 - Marzo 2007
Cargo: Técnico de Soporte
Funciones: Soporte Técnico Speedy Nivel 1. Verificación de Conexión y Navegación en Internet. Indicación sobre Mantenimiento de PC’s, Redes y Equipos de Comunicación. Manejo de Aplicativos de Información y Gestión Comercial y Post-Venta del servicio Speedy.

***********************************************************

RED TELEMÁTICA – UNMSM
Abril 2006 – Junio 2006
Cargo : Técnico de Soporte y Conectividad.
Funciones : Conectividad de Equipos de Comunicación Cisco y 3Com, VoIP instalación de teléfonos IP, ATA CISCO, Cableado estructurado (VoIP y Datos).","rawText":"CAJA RURAL DE AHORRO Y CRÉDITO RAIZ S.A.A. Octubre 2015 – Enero 2017 Cargo: Operador de Sistemas Funciones: Operador de Sistema Bantotal. Cierre operativo e integración de información, Pases a producción. Respaldo y restauración en Base de Datos en MS-SQL Server. Configuración y Respaldo y restauración en cinta magnética mediante brightstor arcserve. Consultas e Intervenciones en bases de datos en MS-SQL Server para el análisis de información. *********************************************************** ALESE S.A.C. – Corporación ALESE Julio 2014 – Setiembre 2015 Cargo: Analista de Sistemas, Redes, Comunicaciones e Infraestructura Funciones: Administración y gestión de soporte a usuarios a todo nivel. Administración de infraestructura tecnológica y coordinación de servicios con proveedores (Claro, Entel, Movistar, Optical Technologies, Americatel, Nuvol Cloud, Sypsa, Cloudware, Nisira, STN, bluehost, MV-Tel, etc.), coordinación de soporte y servicio de central telefónica, ejecución de Pases a Producción y soporte en migraciones de bases de datos. Gestión del Servicio de Telefonía Celular con Claro, Movistar y Entel. Responsable de la Gestión Documentaria de Facturas y Recibos de Servicios en coordinación con las áreas de contabilidad y logística para el pago a proveedores de suministros y servicios. Las funciones fueron brindadas a todas las empresas de la Corporación Alese. *********************************************************** EDPYME RAIZ S.A. Mayo 2013 – Junio 2014 Cargo: Auxiliar de Sistemas Funciones: Cierre operativo e integración de información en sistema, ejecución de pases a producción, resguardo y restauración en Base de Datos en MS SQL Server. 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Las funciones fueron realizadas como outsourcing para la empresa Bristish American Tobacco del Perú S.A.C. Cargo: Operador de Red Funciones: Monitoreo y Verificación de Tráfico de los Principales Proveedores de Red del Perú (Telefónica, Global Crossing, Claro, Telmex, RCP, etc.), mediante gráficas provistas por MRTG desde servidores Linux. Comunicación mediante reportes al NOC del proveedor. Reunión de datos estadísticos de equipos de comunicación. Toma de datos de Humedad, Temperatura Externa e Interna de la Sala de Equipos, verificación de operatividad del Aire Acondicionado. Medición de Voltaje Comercial y Estabilizado. Verificación de estado de operatividad de Grupo de Electrógeno. *********************************************************** TELEATENTO DEL PERÚ S.A.C. – GRUPO TELEFÓNICA Setiembre 2006 - Marzo 2007 Cargo: Técnico de Soporte Funciones: Soporte Técnico Speedy Nivel 1. Verificación de Conexión y Navegación en Internet. 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