Emanuel G. S.

Delivery Manager in TATA Consultancy Services

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Hourly rate: USD 20.00

Freelancer activity: IT & Programming


About me
IT Professional with an overall experience of more than 11 years in the IT industry. Delivery Manager at TATA Consultancy Services with 8 years of experience as a Project Manager and/or Business Analyst managing multiple projects, with tasks related to the project scope management, project communication management (client facing interaction), risks management, human resources management, quality assurance management, etc. using capability maturity models such as CMMi and project managment and quality methodologies like the PMI, Scrum and Six Sigma. I have also performed tasks related to the design, development, implementation, teammates and users training and support. All these on AMS (Application Maintenance & Support) global projects with customers from the US, India, China, Argentina, Mexico, etc. As well as with private companies and government entities. A three time Microsoft Certified Specialist on the Microsoft Dynamics NAV ERP application.

Specialized: Project Management, Business Analyst and Microsoft Dynamics NAV ERP Certified Professional.
Work history
* Tata Consultancy Services (Servicios y tecnología de la información): • Tools: Planview, Rational Team Concert, Fieldglass, WebEx, SharePoint, Microsoft Project, Microsoft Visio, Microsoft Office 2013, Agile, PMP, Six Sigma.

• Responsibilities:
* Responsible of the proper follow up, update and closing of all the PCR (Project Change Requests).
* ETL, Data Modelling, Testing and Reporting cross functional teams’ resource management.
* Weekly status meeting presentations with the rest of the Delivery Managers assigned to the different workstreams across the US BI team portfolio of applications and services.
* Team members task monitoring.
* Manage, analyze, assign and follow up of customer requests to other team members.
* Project risks registration, management and issue resolution.
* Track of customer requests release process through the different Citi environments (Dev, Integration and Prod)
* Functional and user documentation generation.
* Responsible of tracking the Team Members compliance of Citibank and TCS assigned trainings.
* Responsible to comply with the project established SLA’s.
* Director of TATA Consultancy Services PM Agile School for new hires and/or the rest of TCS Project Managers.
* One of 3 resources responsible of proposing and establishing improvement processes based on the Six Sigma methodology for new members to the Citibank account in TCS to speed up their respective onboarding processes.
Activity and ratings

Last login: 6 months ago

Joined: 4 years ago

Ranked: Not ranked

Profile level: Iron

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