* Tata Consultancy Services (Servicios y tecnología de la información): • Tools: Planview, Rational Team Concert, Fieldglass, WebEx, SharePoint, Microsoft Project, Microsoft Visio, Microsoft Office 2013, Agile, PMP, Six Sigma.
* Responsible of the proper follow up, update and closing of all the PCR (Project Change Requests).
* ETL, Data Modelling, Testing and Reporting cross functional teams’ resource management.
* Weekly status meeting presentations with the rest of the Delivery Managers assigned to the different workstreams across the US BI team portfolio of applications and services.
* Team members task monitoring.
* Manage, analyze, assign and follow up of customer requests to other team members.
* Project risks registration, management and issue resolution.
* Track of customer requests release process through the different Citi environments (Dev, Integration and Prod)
* Functional and user documentation generation.
* Responsible of tracking the Team Members compliance of Citibank and TCS assigned trainings.
* Responsible to comply with the project established SLA’s.
* Director of TATA Consultancy Services PM Agile School for new hires and/or the rest of TCS Project Managers.
* One of 3 resources responsible of proposing and establishing improvement processes based on the Six Sigma methodology for new members to the Citibank account in TCS to speed up their respective onboarding processes.