Avaya (Telecommunications) ////
Implementation Coordinator On-Off Boarding processes Service Delivery TELCO Transitions ITIL Arquitecture
KRIMAX SOFT (Information Technology and Services) // - desde 4/2012//
-Sales and support of the company ERP program -Doubled accounts in 14 months. -Creation of Web Based HelpDesk Interface -Clients/requirements Follow up -Software upgrades contribution -Team Building -Coaching new clients. -CRM
Google (Internet) // - desde 1/2011//
Financial Reporting Data Entry
Gameloft (Computer Games) // - desde 10/2010//
- Creation, development, control and support of detailed reports for the production and business areas of the company. E.g.: sales, ROI, visibility and production. - In charge of the Latam region, including a list of 25 carriers in different countries. - Selected more than 20 co-workers, helping in the scouting and training processes. Also, coordination, communication and project planification. - In contact with all the areas of the company in order to provide useful and accurate information helping the decision-making process. -Dashboard and spreadsheet techniques
Gameloft (Computer Games) // - desde 7/2007//
- Responsable for all Sales reports in the Latam region. - Productivity and projection were also included in reports taken under my daily activities. - In constant collaboration with the World Business Intelligence Manager to include updates and suggestions.
Gameloft (Computer Games) // - desde 3/2007//
- Testing of different game versions of cell phone videogames. - Update of databases, regarding the bugs found in the games. - Drawing up daily reports.
Teleperformance (Outsourcing/Offshoring) // - desde 1/2007//