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Excellent reputation for building long-term client relationships, resolving client delivery problems, managing, and utilizing resources, improving customer satisfaction, creating partnerships, increasing profit, and driving overall operational improvements. Experienced in start-up acquisitions, outsource and contractual work, international assignment and working with Corporate TM organizations. Highly motivated at adapting to new cultures, working multi-regions, and learning new trends. 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Istanbul, Turkey
•    Responsible for Company partnerships development and New Business sales; Specializing in Client deliveries for Digital Transformation Projects, Roadmap & Strategy building, Key Account Management, Contractual Agreements, Vendor and Resource Management, driving revenue growth by creating strategic partnerships including Microsoft, Apple, Amazon Web Services (AWS) and Google Cloud Provider (GCP).
•    Support servicing strategic clients including leading Middle Eastern & European banks, E-Commerce sites, Airlines, and Retailers.
2018-01 - 2020-01    Global Client Delivery Manager
Commencis, Istanbul, Turkey
•    Led multiple programs and projects while increasing company target profit, utilizing resources, building long-term relationships, and collaborating with top industry clients for innovation and digital deliveries.
•    Guided client executive teams during business development decision-making to optimize profitability, marketing strategy and communications planning.
2017-01 - 2018-01    Chief of Staff
Monitise Americas, San Francisco, CA
•    1-year international assignment to increase revenue of Americas client deliveries by driving new business, strengthening outsource and vendor partnerships, enhancing PMO workflow and processes while implementing Client Delivery and managing Communications strategy.
•    Facilitated global executive team meetings to monitor cross-functional department KPIs and status on current projects.
•    Served on leadership team for Management buy-out (Commencis) during Fiserv's Monitise acquisiton.
2015-01 - 2017-01    Program Manager
Monitise plc, London, Istanbul, UK, Turkey
•    Built a roadmap for the Middle East Africa region and directed the projects to boost business opportunities.
•    Strategically balanced technology and business needs of client organizations, interfacing with key executives and management.
•    Achieved company record-high client growth by developing a long-term customer relationship and delivery strategy for VISA Europe.
•    Launched VISA EU innovation program, building a team of design and development resources for digital projects.
2013-01 - 2015-01    Senior Project Manager
Pozitron, Istanbul, Turkey
•    Managed end to end delivery for the key portfolio (B2B and B2C) projects from conceptualization to implementation and maintenance.
•    Provided outstanding service to clients through effective communication and collaboration in effort to promote future business opportunities.
•    Served in Management team for post-merger integration following Monitise's Pozitron acquisiton – at $100MM, Turkey's 2nd largest exit ever at the time.
2010-01 - 2013-01    Project Manager
Bayer Healthcare, Wayne, USA, USA
•    Responsible for the execution of “Change Management” projects for the Biotech Digital divisions; Part of Leadership team for the Bayer Site Consolidation (US Headquarters) project.
•    Managed delivery plans for implementations of multiple IT projects while supporting operational cost control and resource management.
•    Received “Leadership Excellence” award for Change Champion.
2007-01 - 2010-01    IT Consultant & Business Analyst
Bayer Healthcare, Berkeley, USA, USA
•    Collaborated with internal customers to understand business needs and translate into requirements and project scope.
•    Supported leadership team reporting, analysis, and business presentations to inform divisional strategies.
•    Led Monthly IT Steering Committee meetings.
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