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Cargo: Supervisor de Operaciones
Funciones: Supervisar el grupo de agentes de campaña para cumplir con las metas establecidas a nivel del cliente interno y externo. Asegurar la productividad de cada agente (según el tipo de servicio y tipo de facturación acordada con el cliente, posición)Evaluar el desempeño de los agentes tele operadores para validar el periodo de prueba y la gestión diaria. Realizar informe de indicadores de Gestión de operación , reporte mensual de novedades de nómina.
Fecha: 1 de Diciembre 2016 – 30 de Noviembre 2017

Atento Colombia
Cargo: Formadora Junior Soporte Técnico
Funciones: Capacitar a los aspirantes a la campaña de Soporte Tecnico en los Skill solicitado, manejo de personal, revision de indicadores de los mismos en la operación, envio y recepcion de correo, actualizacion de procesos y políticas a los agentes.
Fecha: 1 de Octubre 2014 – 1de Diciembre 2016

ARVATO BERTELSMAN
Cargo: Agente Teleoperador Soporte Técnico
Funciones: Atender llamadas telefonicas de clientes españoles y dar soporte sobre las incidencias que se presenten sobre el internet, el telefono y cualquier tipo de inquietud y ayuda adicional.
Fecha: 1 Diciembre de 2013 / 11-Septiembre-2014
Teléfono:
CENTRO DE MEDICINA ESTETICA LURASU
Cargo: Secretaria
Funciones:
* Organizar agenda.
* Manejo de Historias clinicas (manual y sistematizada)
* Manejo Archivo
* Flujo de Caja
* Línea Telefónica
Fecha: 1 Marzo de 2012 - 31 de Noviembre de 2013
Teléfono: 6959337-3132941545 (Dra Martha Cecilia Paipilla)
COOMULTRASAN MULTIACTIVA
Cargo: Auxiliar Administrativa Asignación de citas y Admisiones
Funciones:
* Asignación de citas (Personal y Telefónica)
* Admisiones pacientes
Fecha: 1 de Enero 2010 – 1 Marzo 2012.
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