* InterContinental Hotels Group - Tamanaco InterContinental, Caracas: Supervisor of staff.
Troubleshooting Point Of Sale terminals. (Verifone, Ingenico and PAX).
Personalized attention to Guest (troubleshooting of Internet, software and hardware)
Provide support and training to network users approx. 150 users, and hotel systems (Opera PMS, MixNet Micros Fidelo, Active Directory, Wifi).
Maintain equipment and tools in good condition.
Preventive maintenance of the system equipment.
Execute monthly closings of the different systems.
Repair Cable RJ45 and RJ11 structured, manage phone keys with PBX.
Installing windows 7 personalized user-level network.