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Consultor freelancer en posicionamiento de marca, branding marketing digital, Teloperador call center diseño de imagen corporativa, registro de marca, asesoría en cómo aumentar sus ventas entrenador comercial cierre de ventas, pasos de la venta PNL, neuromarketing cocahing como vender más cierre efectivos leads efectivos, desarrollo de metas comerciales, consecución de nuevos clientes, especialista en generación de demanda, seguimiento a clientes, perfilación de cliente, manejo de PQR, estrategias para aumentar la satisfacción del servicio al cliente, manejo, diseño y desarrollo de campañas fidelización, estrategias de marketing, pauta en medios, marketing digital entre otros. Estrategias eficaces para aumentar las ventas, coaching motivacional para el equipo de ventas y logro de metas.
Con experiencia en mercadeo, consultoría y certificación en implementación de CRM SUGAR Y VTAGER comercialización de software: Crm Sugar, Moodle, Alfresco, Software Para Agencias De Publicidad y Tráfico, Software Contable, Software de Gestión Documental. Capacidad facilidad e interés para: adaptarse a nuevas situaciones, adquirir nuevos conocimientos y experiencias. Cuento con la habilidad en el manejo de redes sociales, marketing digital, Marketing relacional y alto manejo en todo lo relacionado con","rawText":"}https://www.blogger.com/blogger.g?blogID=316921187176674048#editor/target=post;postID=7598677577426638625;onPublishedMenu=overview;onClosedMenu=overview;postNum=0;src=postname Consultor freelancer en posicionamiento de marca, branding marketing digital, Teloperador call center diseño de imagen corporativa, registro de marca, asesoría en cómo aumentar sus ventas entrenador comercial cierre de ventas, pasos de la venta PNL, neuromarketing cocahing como vender más cierre efectivos leads efectivos, desarrollo de metas comerciales, consecución de nuevos clientes, especialista en generación de demanda, seguimiento a clientes, perfilación de cliente, manejo de PQR, estrategias para aumentar la satisfacción del servicio al cliente, manejo, diseño y desarrollo de campañas fidelización, estrategias de marketing, pauta en medios, marketing digital entre otros. Estrategias eficaces para aumentar las ventas, coaching motivacional para el equipo de ventas y logro de metas. Con experiencia en mercadeo, consultoría y certificación en implementación de CRM SUGAR Y VTAGER comercialización de software: Crm Sugar, Moodle, Alfresco, Software Para Agencias De Publicidad y Tráfico, Software Contable, Software de Gestión Documental. Capacidad facilidad e interés para: adaptarse a nuevas situaciones, adquirir nuevos conocimientos y experiencias. Cuento con la habilidad en el manejo de redes sociales, marketing digital, Marketing relacional y alto manejo en todo lo relacionado con","canEdit":false,"editUrl":"https://www.workana.com/freelancer/240476939f69f6930e95df8106ec2aa5/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Actualmente Asesoria CIASESORAMOS PARA SU PRODUCTO BIRTUX

Creación de marca, estudio de la competencia, diseño imagen corporativa plan de mercadeo, marketing mix, Dirección del desarrollo Web, dirección área de diseño gráfico, diseño identidad de marca.
Marketing digital

TODOSISTEMAS
May 01 2015 A Mar 2016
Cargo: Ejecutivo De Cuenta Marketing Y Ventas
Jefe: Jhoana Sanabria –Víctor Jiménez
Fijo: 7456006
Cel:
Funciones:
Coordinación y dirección y venta en el área comercial, creación del curso de entrenamiento y ejecución del mismo para los agentes de telemercadeo, nuevas estrategiade penetracióndemercado con los productos,piezas decomunicación (conceptode la pieza) personas a cargo2 agentes de telemercadeo, 1 diseñador; script, evaluación, seguimiento hasta lograr Las citas Demostraciones, comerciales, visita a clientes, envíos de mail marketing, participación en ferias, Panamá, Cartagena, Bogotá, cotizaciones POP, consecución de proveedores, Coaching permanente.
Logros:Implementación, manejo y ejecución sobre la aplicación VTIGER CRMconsecución de una base con 5000 prospectos, Cargados al CRM, construcción y desarrollo de las estrategias comerciales; vigente con más de 600 leads activos, cierres a la fecha Colombina, Melexa, Ramo Cerrejón Entre Etb, Telefónica, Bank Panamá, Banismo, Juriscoop, Colpatria, Fedpa, Cootraipi, Davivienda, Bancolombia, Banco De Occidente, GinivaPanamá, Bancoldex Entre Otros.

ELBEKA SAS, Representante -Outsourcing Para DIRECTV En Colombia
Feb10.2013-Feb 30 2015
Cargo: Director Comercial Equipo De Ventas
Jefe: Roxana Arenas Cáceres
Cel: 3008555088
Funciones:
Direccionar y coordinar al equipo en operación call center y en callemás de 30 personas, manejode reportes, rotación, cumplimiento cuota ventas, resultados entre otros; implementar, mejorar en innovar no solo en capacitación si no, también, en la manera de direccionar; realizar el entrenamiento y/o capacitación de producto para los nuevos agentes, entrenadores, estrategias de ventas, estrategia de penetración a nuevos mercados con activaciones de marca en calle, plan de motivación para los agentes en calle y en el callcenter con el fin de cumplir las metas.
Realizar coaching cierre de negocios técnicas de ventas, manejo de objeciones que permitan mejorar el desempeño, orientado a las habilidades y conductas de los agentes. Servir como experto en el tema, en materia para las necesidades de los agentes , manejar herramientas de reporte para observar el desempeño de la clase y el desempeño en producción Manejar el desempeño profesional de los agentes para identificar potenciales talentos; responsable dé lainducciónparalosnuevosagentesrespectoalosrecursos decapacitacióny crecimientoprofesional.

Logros:
Mantenerel80%alosagentes, entrenadores, quesequedanenlacapacitación,cumplimientodelacuotaal95%omás del110%dependiendolaépoca,fidelizacióndelosclientesatravésdemanejodelasPQR estrategia de fidelización de posventa, implementación de CRM para los asesores y agentes. Realizar feedbackconcadaagente,generarnuevasestrategiasparamejorarelnivelde desempeño, reconocimiento por labor y calidad de lacapacitación, lograr quela misma fuera seria,participativa ycon excelentes resultados.
Dh soluciones informáticas SAS
18 Abril 2011 a 31 enero 2013
Cargo: Consultor Tecnología y capacitador Aplicaciones
Jefe: Mary Nancy Cristancho
Tel:5939291 ext. 144
Funciones:ConsultorComercialTotalFussion, Netplanner,Trafico,Crm,ConsultoríaAl100% ConCada Cliente, Acompañamiento, en posventa demostraciones del producto,consecución decitas, telemercadeo, capacitacióndeproductoalcliente nuevoennetplanner,tráfico,crm.
Logros:Cumplimiento delasmetasentreel80-100%ymásdurante18 mesesconsecutivostantoen ventanueva comoenmantenimientodeclientesexistentes.Logrosercapacitadoraenlos productosen pocotiempo.Asignacióndemás350clientesconéxitomantenidos.Recaudodecarterasiempreal85%-95%,cierres yaltaefectividad.
Savera LTDA
Feb.02a Jun.02De 2009
Jefe:HarolCuellarTobar
Tel: 6350440
Funciones:

Dar apoyo al departamento comercial con los Documentos Para licitar eventos. Promocionales,cotizaciones,mantenimientoalportalweb,diseñodebrochure,barrerlabasededatos, agendar citas,crear nueva basededatos,telemercadeo.

Logros:

Creación deunabasededatosconmásde 350clientes nuevosanivel nacional,nuevas oportunidadesdenegocios,80citasmensuales,2eventos parapromocionarsoftware inbox culminados con éxito, diseñodelnuevobrochure, cambiosenelportal web.
Genfar SA
Nov.062007-Junio 30- 2008
Cargo: visitador droguerías
Jefe: Oscar Darío Gómez Fonnegra
Cel: 313 22447 29
Magda Valenzuela
Cel:3118765327
Funciones:
VisitaDeDroguerías, transferenciadepedidos,identificacióndeoportunidades,atencióny servicioalclientemerchandising
Logros:
6pedidos(variables) diarios, cuyovalor oscilaba entre$500.000Y$750.000cumplimientode lasmetascomofuerza deapoyoindividualmensualmente.
FORMACIÓN ACADÉMDICA
    Pregrado en curso nocturno UNIPAHU 2016
Culminación Dic 2016

    Diplomado en Coaching Funiber Antioquia 2014- 2015

    Marketing digital Escuela Mercadotecnia Digital 2015

    CapacitadorventasytecnologíacallcenterDIRECTV 2013 -2014

    Capacitador Software Agencias Publicitarias Traficoy Netplanner 2011-2013

    Certificación D-LinKSolucionesdeEducación MesadeAyuda 2009

    Sena RegionalCaldas TécnicoenMantode Hardware yredes 2003-2005

    Paquete OfficeE Internet Alto Nivel","rawText":"Actualmente Asesoria CIASESORAMOS PARA SU PRODUCTO BIRTUX Creación de marca, estudio de la competencia, diseño imagen corporativa plan de mercadeo, marketing mix, Dirección del desarrollo Web, dirección área de diseño gráfico, diseño identidad de marca. Marketing digital TODOSISTEMAS May 01 2015 A Mar 2016 Cargo: Ejecutivo De Cuenta Marketing Y Ventas Jefe: Jhoana Sanabria –Víctor Jiménez Fijo: 7456006 Cel: Funciones: Coordinación y dirección y venta en el área comercial, creación del curso de entrenamiento y ejecución del mismo para los agentes de telemercadeo, nuevas estrategiade penetracióndemercado con los productos,piezas decomunicación (conceptode la pieza) personas a cargo2 agentes de telemercadeo, 1 diseñador; script, evaluación, seguimiento hasta lograr Las citas Demostraciones, comerciales, visita a clientes, envíos de mail marketing, participación en ferias, Panamá, Cartagena, Bogotá, cotizaciones POP, consecución de proveedores, Coaching permanente. Logros:Implementación, manejo y ejecución sobre la aplicación VTIGER CRMconsecución de una base con 5000 prospectos, Cargados al CRM, construcción y desarrollo de las estrategias comerciales; vigente con más de 600 leads activos, cierres a la fecha Colombina, Melexa, Ramo Cerrejón Entre Etb, Telefónica, Bank Panamá, Banismo, Juriscoop, Colpatria, Fedpa, Cootraipi, Davivienda, Bancolombia, Banco De Occidente, GinivaPanamá, Bancoldex Entre Otros. ELBEKA SAS, Representante -Outsourcing Para DIRECTV En Colombia Feb10.2013-Feb 30 2015 Cargo: Director Comercial Equipo De Ventas Jefe: Roxana Arenas Cáceres Cel: 3008555088 Funciones: Direccionar y coordinar al equipo en operación call center y en callemás de 30 personas, manejode reportes, rotación, cumplimiento cuota ventas, resultados entre otros; implementar, mejorar en innovar no solo en capacitación si no, también, en la manera de direccionar; realizar el entrenamiento y/o capacitación de producto para los nuevos agentes, entrenadores, estrategias de ventas, estrategia de penetración a nuevos mercados con activaciones de marca en calle, plan de motivación para los agentes en calle y en el callcenter con el fin de cumplir las metas. Realizar coaching cierre de negocios técnicas de ventas, manejo de objeciones que permitan mejorar el desempeño, orientado a las habilidades y conductas de los agentes. Servir como experto en el tema, en materia para las necesidades de los agentes , manejar herramientas de reporte para observar el desempeño de la clase y el desempeño en producción Manejar el desempeño profesional de los agentes para identificar potenciales talentos; responsable dé lainducciónparalosnuevosagentesrespectoalosrecursos decapacitacióny crecimientoprofesional. Logros: Mantenerel80%alosagentes, entrenadores, quesequedanenlacapacitación,cumplimientodelacuotaal95%omás del110%dependiendolaépoca,fidelizacióndelosclientesatravésdemanejodelasPQR estrategia de fidelización de posventa, implementación de CRM para los asesores y agentes. Realizar feedbackconcadaagente,generarnuevasestrategiasparamejorarelnivelde desempeño, reconocimiento por labor y calidad de lacapacitación, lograr quela misma fuera seria,participativa ycon excelentes resultados. Dh soluciones informáticas SAS 18 Abril 2011 a 31 enero 2013 Cargo: Consultor Tecnología y capacitador Aplicaciones Jefe: Mary Nancy Cristancho Tel:5939291 ext. 144 Funciones:ConsultorComercialTotalFussion, Netplanner,Trafico,Crm,ConsultoríaAl100% ConCada Cliente, Acompañamiento, en posventa demostraciones del producto,consecución decitas, telemercadeo, capacitacióndeproductoalcliente nuevoennetplanner,tráfico,crm. Logros:Cumplimiento delasmetasentreel80-100%ymásdurante18 mesesconsecutivostantoen ventanueva comoenmantenimientodeclientesexistentes.Logrosercapacitadoraenlos productosen pocotiempo.Asignacióndemás350clientesconéxitomantenidos.Recaudodecarterasiempreal85%-95%,cierres yaltaefectividad. Savera LTDA Feb.02a Jun.02De 2009 Jefe:HarolCuellarTobar Tel: 6350440 Funciones: Dar apoyo al departamento comercial con los Documentos Para licitar eventos. Promocionales,cotizaciones,mantenimientoalportalweb,diseñodebrochure,barrerlabasededatos, agendar citas,crear nueva basededatos,telemercadeo. Logros: Creación deunabasededatosconmásde 350clientes nuevosanivel nacional,nuevas oportunidadesdenegocios,80citasmensuales,2eventos parapromocionarsoftware inbox culminados con éxito, diseñodelnuevobrochure, cambiosenelportal web. Genfar SA Nov.062007-Junio 30- 2008 Cargo: visitador droguerías Jefe: Oscar Darío Gómez Fonnegra Cel: 313 22447 29 Magda Valenzuela Cel:3118765327 Funciones: VisitaDeDroguerías, transferenciadepedidos,identificacióndeoportunidades,atencióny servicioalclientemerchandising Logros: 6pedidos(variables) diarios, cuyovalor oscilaba entre$500.000Y$750.000cumplimientode lasmetascomofuerza deapoyoindividualmensualmente. 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