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Trabalhos realizados: GESTÃO COMERCIAL: - Construção do processo de vendas complexas e atuação direta e prática dentro do processo, Recrutamento, seleção e treinamento de vendedores, gestão de equipe de vendas, atendimento a cliente, vendas, administração da venda, pós venda, negociações com fornecedores CONSULTORIA DE MARKETING DE FIDELIZAÇÃO E RELACIONAMENTO: - A capacidade de estudar a viabilidade de um projeto / Desenhar este projeto em vários níveis como: Roteiro / Materiais de Marketing / Análise de Banco de dad...","shareText":"Check out this freelance on @Workana","mailShareUrl":null,"mailtoSubject":"Freelancer%3A%20F.%20F.","mailtoBody":"Hi%21%20Check%20out%20this%20freelancer%3A%20https%3A%2F%2Fwww.workana.com%2Ffreelancer%2F24e67da30f9ccebde24a928aa7498033","mailShareLink":"mailto:?Subject=Freelancer%3A%20F.%20F.&body=Hi%21%20Check%20out%20this%20freelancer%3A%20https%3A%2F%2Fwww.workana.com%2Ffreelancer%2F24e67da30f9ccebde24a928aa7498033","boxTitle":"Share this profile","sendEmailDialogInitials":{"captcha":{"key":"6LdFdxIUAAAAABfeh3a1WEyUVi1hst_Afp6nIMQE","requiredMessage":"Please fill out the CAPTCHA and try again"},"i18n":{"genericError":"There was an unexpected error, please try again in a few minutes","modal":{"title":"Share"},"form":{"message":{"label":"Message:","placeholder":"Are you looking for a freelancer? 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Coordenadora Comercial, com destaque para as seguintes ações:
•    Atendimento direto ao cliente;
•    Elaboração de propostas comerciais;
•    Planejamento Estratégico de Marketing Direto;
•    Administrativo (Contas a pagar, receber), serviços gerais no setor;
•    Consultoria e gestão de CRM

Experiência Profissional

    Marka Sistemas de Fidelização - São Paulo – 2002 - 2017 Função: Coordenadora Comercial
Empresa de Marketing de Fidelização e Relacionamento.
Trabalhos realizados:

GESTÃO COMERCIAL:
- Construção do processo de vendas complexas e atuação direta e prática dentro do processo, Recrutamento, seleção e treinamento de vendedores, gestão de equipe de vendas, atendimento a cliente, vendas, administração da venda, pós venda, negociações com fornecedores

CONSULTORIA DE MARKETING DE FIDELIZAÇÃO E RELACIONAMENTO:
- A capacidade de estudar a viabilidade de um projeto / Desenhar este projeto em vários níveis como: Roteiro / Materiais de Marketing / Análise de Banco de dados para definições das Métricas adequadas / Integração de sistemas e respectiva validação, homologação e certificação da Integração / Lançamento e Treinamento do Projeto de Marketing de Fidelização e Relacionamento / Acompanhamento dos resultados e ações para promover os resultados esperados que vão desde novas análises até elaboração e medição de Ações de Marketing Direto.

    Buffet Ginger – 1999 - 2002      Função: Assistente Administrativo
Trabalhos realizados:
•    Empresa de eventos de médio e grande porte onde realizei toda rotina do setor administrativo (contas a pagar e a receber), folha de pagamento, elaboração de menus para os eventos, fechamento de balanços de lucros e perdas.

    Mister Fish – São Paulo – 1997 - 1999 Função: Assistente Administrativo
•    Empresa no seguimento alimentício.
Trabalhos realizados:
•    Onde realizei toda rotina do setor administrativo (contas a pagar e a receber), folha de pagamento, fechamento de balanços de lucros e perdas.","rawText":"Principais Qualificações Coordenadora Comercial, com destaque para as seguintes ações: • Atendimento direto ao cliente; • Elaboração de propostas comerciais; • Planejamento Estratégico de Marketing Direto; • Administrativo (Contas a pagar, receber), serviços gerais no setor; • Consultoria e gestão de CRM Experiência Profissional  Marka Sistemas de Fidelização - São Paulo – 2002 - 2017 Função: Coordenadora Comercial Empresa de Marketing de Fidelização e Relacionamento. Trabalhos realizados: GESTÃO COMERCIAL: - Construção do processo de vendas complexas e atuação direta e prática dentro do processo, Recrutamento, seleção e treinamento de vendedores, gestão de equipe de vendas, atendimento a cliente, vendas, administração da venda, pós venda, negociações com fornecedores CONSULTORIA DE MARKETING DE FIDELIZAÇÃO E RELACIONAMENTO: - A capacidade de estudar a viabilidade de um projeto / Desenhar este projeto em vários níveis como: Roteiro / Materiais de Marketing / Análise de Banco de dados para definições das Métricas adequadas / Integração de sistemas e respectiva validação, homologação e certificação da Integração / Lançamento e Treinamento do Projeto de Marketing de Fidelização e Relacionamento / Acompanhamento dos resultados e ações para promover os resultados esperados que vão desde novas análises até elaboração e medição de Ações de Marketing Direto.  Buffet Ginger – 1999 - 2002 Função: Assistente Administrativo Trabalhos realizados: • Empresa de eventos de médio e grande porte onde realizei toda rotina do setor administrativo (contas a pagar e a receber), folha de pagamento, elaboração de menus para os eventos, fechamento de balanços de lucros e perdas.  Mister Fish – São Paulo – 1997 - 1999 Função: Assistente Administrativo • Empresa no seguimento alimentício. Trabalhos realizados: • Onde realizei toda rotina do setor administrativo (contas a pagar e a receber), folha de pagamento, fechamento de balanços de lucros e perdas.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/24e67da30f9ccebde24a928aa7498033/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Trabalhei 15 anos na ultima empresa. Marka Sistemas de Fidelização, realizando trabalhos administrativos e comercial.
Área de finanças.
Atuação na área Financeira, com experiência no processamento e baixas de pagamentos, conciliação bancária, contas a pagar e a receber, acompanhando e verificando as provisões de custos e despesas Experiência no contato com bancos para envio do arquivo de duplicatas, controle de prorrogações de vencimentos, descontos financeiros e negociação de juros. Vivência no acompanhamento de clientes inadimplentes, buscando a quitação do débito mediante negociação e prorrogação da data de pagamento. Realização do planejamento estratégico e provisão financeira e confecção de relatórios financeiros, analisando e implementando processos de melhorias. Responsável pelo desenvolvimento de indicadores de desempenho financeiro e operacional e planejamento e controle financeiro de projetos, contratos, receitas e custos.

Recursos Humanos
Comente sua experiência na área de recursos humanos.
Seleção e contratação, folha de pagamento, treinamentos motivacionais para equipe.

Área Administrativa
Atuação na área Administrativa, com experiência na coordenação, planejamento e controle das atividades de diversas áreas, fixando políticas de gestão dos recursos financeiros, administrativos, estruturação e racionalização, tendo em vista os objetivos da organização. Experiência no desenvolvimento de estratégias de mercado, auxiliando na definição, análise e cumprimento de metas. Gestão da implementação de planos de carreira e programas de benefícios, além de atuar na seleção e admissão de colaboradores. Vivência elaboração de plano orçamentário, estudo de viabilidade financeira, controle de custos e receitas, gerenciamento de contas a pagar e receber e conciliação de pagamentos e depósitos bancários. Participação na criação de estratégias de publicidade e marketing, promovendo a venda dos produtos e serviços.
Atendimento direto ao cliente;
• Elaboração de propostas comerciais;
• Administração e apresentação de Resultados;
• Desenvolvimento de atividades nas áreas de atendimento;
• Organização de Eventos;
• Planejamento Estratégico de Marketing Direto;
• Acompanhamento e supervisão de todo processo de confecção de cartões em PVC;
• Acompanhamento e supervisão de todo processo de personalização (Bureaux);
• Administrativo (Contas a pagar, receber), serviços gerais no setor;
• Negociação.
• Consultoria e gestão de CRM","rawText":"Trabalhei 15 anos na ultima empresa. Marka Sistemas de Fidelização, realizando trabalhos administrativos e comercial. Área de finanças. Atuação na área Financeira, com experiência no processamento e baixas de pagamentos, conciliação bancária, contas a pagar e a receber, acompanhando e verificando as provisões de custos e despesas Experiência no contato com bancos para envio do arquivo de duplicatas, controle de prorrogações de vencimentos, descontos financeiros e negociação de juros. Vivência no acompanhamento de clientes inadimplentes, buscando a quitação do débito mediante negociação e prorrogação da data de pagamento. Realização do planejamento estratégico e provisão financeira e confecção de relatórios financeiros, analisando e implementando processos de melhorias. Responsável pelo desenvolvimento de indicadores de desempenho financeiro e operacional e planejamento e controle financeiro de projetos, contratos, receitas e custos. Recursos Humanos Comente sua experiência na área de recursos humanos. Seleção e contratação, folha de pagamento, treinamentos motivacionais para equipe. Área Administrativa Atuação na área Administrativa, com experiência na coordenação, planejamento e controle das atividades de diversas áreas, fixando políticas de gestão dos recursos financeiros, administrativos, estruturação e racionalização, tendo em vista os objetivos da organização. Experiência no desenvolvimento de estratégias de mercado, auxiliando na definição, análise e cumprimento de metas. Gestão da implementação de planos de carreira e programas de benefícios, além de atuar na seleção e admissão de colaboradores. Vivência elaboração de plano orçamentário, estudo de viabilidade financeira, controle de custos e receitas, gerenciamento de contas a pagar e receber e conciliação de pagamentos e depósitos bancários. Participação na criação de estratégias de publicidade e marketing, promovendo a venda dos produtos e serviços. Atendimento direto ao cliente; • Elaboração de propostas comerciais; • Administração e apresentação de Resultados; • Desenvolvimento de atividades nas áreas de atendimento; • Organização de Eventos; • Planejamento Estratégico de Marketing Direto; • Acompanhamento e supervisão de todo processo de confecção de cartões em PVC; • Acompanhamento e supervisão de todo processo de personalização (Bureaux); • Administrativo (Contas a pagar, receber), serviços gerais no setor; • Negociação. • Consultoria e gestão de CRM","canEdit":false,"editUrl":"https://www.workana.com/freelancer/24e67da30f9ccebde24a928aa7498033/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"F. F.","companyId":660190,"companyHash":"24e67da30f9ccebde24a928aa7498033","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"BR","name":"Brazil","class":"flag flag-br","url":"https://www.workana.com/freelancers/brazil?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"R$ 0.00","isSet":false,"currency":"BRL","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":true,"clarificationText":"Allowed formats:
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