Emilio P. freelancer experto en Technical Support, Servicio al Cliente, Atención al cliente

Emilio P.

Senior System Analyst

0 / 5


Programación y Tecnología

Sobre mí
With more than eight years growing in the IT business, my strongest skills are Technical Support as well as Customer Care. Understanding the needs and the vision of the business and the people behind it, is always my top priority. The mix of empathy and accountability are for me the key to successfully achieve  every goal.
Historia laboral
* Boehringer Ingelheim (Industria farmacéutica): Analyzing, designing and implementing solutions for 2nd level Global IT Support.

Other tasks: Knowledge Base update, interact with global specialist teams, escalation, training for L1 agents.

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