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","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work experience","dangerouslyWillBeRenderAsHtml_text":"Tendo trabalhado com/para diversas empresas, gostaria de destacar dois ou três cases de sucesso:

A) SISTEMA DE AUTOMAÇÃO COM API WHATSAPP PARA ORGANIZAÇÃO DE NÍVEL MUNDIAL:

# Durante os últimos anos gerenciei simultaneamente mais de 1.000 (mil) contas de padres do mundo inteiro para os "Arautos do Evangelho" (organização católica de nível mundial). Durante esse período, com dedicação e muito trabalho, idealizamos, implantamos e aperfeiçoamos o método de comunicação, inicialmente para a sede dos Arautos no Brasil (SP), porém, depois de excelentes resultados obtidos, implantados nosso trabalho (tecnologia e método) em diversos países onde os Arautos do Evangelho atuam ("Heralds of the Gospel", nos Estados Unidos, e "Heraldos del Evangelio" de diversos países da América Latina, México e Espanha).

O sistema foi montado a partir da necessidade ministerial da Organização em meio as dificuldades relacionadas a pandemia; e incluiu:

● Integração com a API da Telnyx: automação para compras, configuração e gestão de números de telefone;
https://developers.telnyx.com/api/
● Scripts (plugins) automação em smartphones, integração com Vysor;
● Integração com WhatsApp Business Cloud API, da Meta;
● Integração com APIs alternativas do WhatsApp, para gestão ne grupos: WPPConect e Baileys;
● Criação de chatbots (inicialmente com N8N, mas também em PHP e MySQL;
● Desenvolvimento de painel interno para gerenciamento e visualização de contas/números/automações;
● Integração com Issabel PBX para recebimento de SMS;
● Outros.

B) SISTEMA PERSONALIZADO PARA AGENCIA DE TURISMO:

# Desenvolvi, aperfeiçoei e mantive pessoalmente [até o início da pandemia] o sistema personalizado de venda e gestão reserva, controle financeiro e marketing, que foi fundamental [de acordo com o empresário Eduardo César] para que a pequena Leve Viagens se tornasse a maior referencia de turismo receptivo no estado do RJ, e que, depois de anos lutando para manter a contas no "azul", pudesse gozar da alegria de atingir, em pouco mais de um ano de uso do sistema, um faturamento que já ultrapassava 530 mil reais mês, em 15 de março de 2020 - início da pandemia.

O sistema foi montado a partir de três áreas fundamentais da empresa, "operacional", "financeiro" e "marketing", que incluiu:

● Controle e venda de reservas: com suporte a venda presencial, online, chat e chamadas telefônicas;
● ERP: gestão financeira e controle de vagas/reservas, geração e envio de vouchers, etc.;
● CRM: abrangendo não apenas a comunicação/relacionamento com seus clientes, mas também com os LEADs, agentes de viagem e fornecedores;
● Automações operacionais diretas, junto a hotéis, empresas de transporte, etc.;
● Marketing: postagem e gerenciamento de todo conteúdo/pacote/comunicação no Facebook e Instagram;
● Emissor de NFSe;
● Outros.

_________________________

C) SISTEMA GESTÃO COMPLETO PARA FRANQUIADORA DO RAMO DE LANCHONETE:

Criei para a Skilan Burguer (empresa franquia na área de fast food, da zona oeste do RJ) o sistema de gestão próprio que gerou melhoria significativa nas áreas: operacional, financeira e de marketing; e que possibilitou, desde o primeiro mês do lançamento, aumentos recorrentes no faturamento acima de 25%, e que gerou um aumento de 16 para 25 lojas em apenas 2 anos. A loja base, inicial, para implantação, foi uma loja pequena, própria, a 0001 do CNPJ, que saiu de um faturamento bruto de 35 mil para 64 mil em apenas 4 meses.

O sistema foi aperfeiçoado ao longo do tempo, mas contou, já nos primeiros meses, com diversos recursos, tanto para a empresa mãe (franqueadora) como para os lojistas. Além de recursos multi loja, eis alguns recursos desenvolvidos já na fase inicial:

● Ponto de venda (POS, PDV);
● Sincronização de cardápio;
● Cardápio online;
● Sistema de desconto por fidelidade;
● Gestão financeiro;
● Controle de estoque;
● Automações em marketing no Facebook, Instagram e Google;
● Controle de valor de frete baseado em distância;
● Controle e agendamento de promoções (dias, horários, percentual/valor, etc.);
● Sistema de rota para os motoboys (entregadores);
● Impressão remota (cozinha: áreas de preparo);
● Emissor de NFSe;
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