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Schneider Electric
octubre de 2015 – septiembre de 2016 (1 año)MONTEVIDEO

El cargo exige la mejor disposición y buena voluntad para todos los requerimientos de clientes internos y externos.
* Manejo de comunicación y noticias de la plataforma MYSECO.
* Reporte de los indicadores internos Zona Andina y Cono Sur.
* Procesar cotizaciones y solicitudes en el menor tiempo posible.
* Ingreso de pedidos a la plataforma.
* Brindar servicio al cliente en lo relacionado con consultas, reclamos y sugerencias .
* Ofrecer precio y disponibilidad del portafolio vía email y telefónicamente.
* Realizar cotizaciones en las diferentes líneas de negocio: (Energy , Partner , Industry y Building). Presentando fichas técnicas , certificados, homologaciones y sustitutos .
* Cotizaciones DHL
Ejecutiva de Cuentas
3,5 Y 7
mayo de 2014 – octubre de 2015 (1 año 6 meses)
Encargada del manejo de clientes, campañas y seguimiento de las solicitadas de marketing, diseño y publicidad.

* Fidelización de clientes
* Captación de nuevos prospectos
* Activacion de marca ATL y BTL
* Seguimiento de solicitudes
* Elaboración de las presentaciones y proyectos en Power Point
* Elaboración y realización de las encuestas
* Informes
* Cotizaciones
* Análisis de SEO para posicionamiento orgánico
*Base de datos
Ejecutiva de cuentas Jr
5& 5 DISEÑO
julio de 2014 – enero de 2015 (7 meses)
Fidelización de clientes, captación de nuevos usuarios y seguimiento de campañas.

* Asignación de tareas
* Captación de nuevos Segmentos
* Creación de composites
* Elaboración de base de datos
* Telemercadeo
* Fidelización de clientes
* Seguimiento de solicitudes
* Fotografía para montajes
DIRECTORA DE SERVICIO POST- VENTA
INECO Ltda. Bogotá, D.C.. Sector Plásticos.
enero de 2013 – mayo de 2014 (1 año 5 meses)COFERIAS

ACCIONES REALIZADAS

* Procesar los pedidos de repuestos de los clientes con cada proveedor. Hacer seguimiento desde su solicitud, compra, pago, envío de repuestos, entrega de repuestos.

* Acompañamiento y atención para resolver cualquier evento dentro de la garantía de los equipos que se vendan.

* Procesar la solicitud de servicios técnicos con el proveedor respectivo.

* Organizar visitas técnicas y acompañamiento a los técnicos.

* Reservar hoteles y organizar traslados correspondientes a las visitas de proveedores y técnicos.

* Hacer viajes de Servicio: (Visitar clientes, acompañar técnicos, participar en Ferias).","rawText":"GENERALISTA COSTUMER CARE CENTER Schneider Electric octubre de 2015 – septiembre de 2016 (1 año)MONTEVIDEO El cargo exige la mejor disposición y buena voluntad para todos los requerimientos de clientes internos y externos. * Manejo de comunicación y noticias de la plataforma MYSECO. * Reporte de los indicadores internos Zona Andina y Cono Sur. * Procesar cotizaciones y solicitudes en el menor tiempo posible. * Ingreso de pedidos a la plataforma. * Brindar servicio al cliente en lo relacionado con consultas, reclamos y sugerencias . * Ofrecer precio y disponibilidad del portafolio vía email y telefónicamente. * Realizar cotizaciones en las diferentes líneas de negocio: (Energy , Partner , Industry y Building). Presentando fichas técnicas , certificados, homologaciones y sustitutos . * Cotizaciones DHL Ejecutiva de Cuentas 3,5 Y 7 mayo de 2014 – octubre de 2015 (1 año 6 meses) Encargada del manejo de clientes, campañas y seguimiento de las solicitadas de marketing, diseño y publicidad. * Fidelización de clientes * Captación de nuevos prospectos * Activacion de marca ATL y BTL * Seguimiento de solicitudes * Elaboración de las presentaciones y proyectos en Power Point * Elaboración y realización de las encuestas * Informes * Cotizaciones * Análisis de SEO para posicionamiento orgánico *Base de datos Ejecutiva de cuentas Jr 5& 5 DISEÑO julio de 2014 – enero de 2015 (7 meses) Fidelización de clientes, captación de nuevos usuarios y seguimiento de campañas. * Asignación de tareas * Captación de nuevos Segmentos * Creación de composites * Elaboración de base de datos * Telemercadeo * Fidelización de clientes * Seguimiento de solicitudes * Fotografía para montajes DIRECTORA DE SERVICIO POST- VENTA INECO Ltda. Bogotá, D.C.. Sector Plásticos. enero de 2013 – mayo de 2014 (1 año 5 meses)COFERIAS ACCIONES REALIZADAS * Procesar los pedidos de repuestos de los clientes con cada proveedor. Hacer seguimiento desde su solicitud, compra, pago, envío de repuestos, entrega de repuestos. * Acompañamiento y atención para resolver cualquier evento dentro de la garantía de los equipos que se vendan. * Procesar la solicitud de servicios técnicos con el proveedor respectivo. * Organizar visitas técnicas y acompañamiento a los técnicos. * Reservar hoteles y organizar traslados correspondientes a las visitas de proveedores y técnicos. * Hacer viajes de Servicio: (Visitar clientes, acompañar técnicos, participar en Ferias).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/2adfed04dd4fe78adf05d3356c41d225/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"GENERALISTA COSTUMER CARE CENTER
Schneider Electric
octubre de 2015 – septiembre de 2016 (1 año)MONTEVIDEO

El cargo exige la mejor disposición y buena voluntad para todos los requerimientos de clientes internos y externos.
* Manejo de comunicación y noticias de la plataforma MYSECO.
* Reporte de los indicadores internos Zona Andina y Cono Sur.
* Procesar cotizaciones y solicitudes en el menor tiempo posible.
* Ingreso de pedidos a la plataforma.
* Brindar servicio al cliente en lo relacionado con consultas, reclamos y sugerencias .
* Ofrecer precio y disponibilidad del portafolio vía email y telefónicamente.
* Realizar cotizaciones en las diferentes líneas de negocio: (Energy , Partner , Industry y Building). Presentando fichas técnicas , certificados, homologaciones y sustitutos .
* Cotizaciones DHL
Ejecutiva de Cuentas
3,5 Y 7
mayo de 2014 – octubre de 2015 (1 año 6 meses)
Encargada del manejo de clientes, campañas y seguimiento de las solicitadas de marketing, diseño y publicidad.

* Fidelización de clientes
* Captación de nuevos prospectos
* Activacion de marca ATL y BTL
* Seguimiento de solicitudes
* Elaboración de las presentaciones y proyectos en Power Point
* Elaboración y realización de las encuestas
* Informes
* Cotizaciones
* Análisis de SEO para posicionamiento orgánico
*Base de datos
Ejecutiva de cuentas Jr
5& 5 DISEÑO
julio de 2014 – enero de 2015 (7 meses)
Fidelización de clientes, captación de nuevos usuarios y seguimiento de campañas.

* Asignación de tareas
* Captación de nuevos Segmentos
* Creación de composites
* Elaboración de base de datos
* Telemercadeo
* Fidelización de clientes
* Seguimiento de solicitudes
* Fotografía para montajes
DIRECTORA DE SERVICIO POST- VENTA
INECO Ltda. Bogotá, D.C.. Sector Plásticos.
enero de 2013 – mayo de 2014 (1 año 5 meses)COFERIAS

ACCIONES REALIZADAS

* Procesar los pedidos de repuestos de los clientes con cada proveedor. Hacer seguimiento desde su solicitud, compra, pago, envío de repuestos, entrega de repuestos.

* Acompañamiento y atención para resolver cualquier evento dentro de la garantía de los equipos que se vendan.

* Procesar la solicitud de servicios técnicos con el proveedor respectivo.

* Organizar visitas técnicas y acompañamiento a los técnicos.

* Reservar hoteles y organizar traslados correspondientes a las visitas de proveedores y técnicos.

* Hacer viajes de Servicio: (Visitar clientes, acompañar técnicos, participar en Ferias).","rawText":"GENERALISTA COSTUMER CARE CENTER Schneider Electric octubre de 2015 – septiembre de 2016 (1 año)MONTEVIDEO El cargo exige la mejor disposición y buena voluntad para todos los requerimientos de clientes internos y externos. * Manejo de comunicación y noticias de la plataforma MYSECO. * Reporte de los indicadores internos Zona Andina y Cono Sur. * Procesar cotizaciones y solicitudes en el menor tiempo posible. * Ingreso de pedidos a la plataforma. * Brindar servicio al cliente en lo relacionado con consultas, reclamos y sugerencias . * Ofrecer precio y disponibilidad del portafolio vía email y telefónicamente. * Realizar cotizaciones en las diferentes líneas de negocio: (Energy , Partner , Industry y Building). Presentando fichas técnicas , certificados, homologaciones y sustitutos . * Cotizaciones DHL Ejecutiva de Cuentas 3,5 Y 7 mayo de 2014 – octubre de 2015 (1 año 6 meses) Encargada del manejo de clientes, campañas y seguimiento de las solicitadas de marketing, diseño y publicidad. * Fidelización de clientes * Captación de nuevos prospectos * Activacion de marca ATL y BTL * Seguimiento de solicitudes * Elaboración de las presentaciones y proyectos en Power Point * Elaboración y realización de las encuestas * Informes * Cotizaciones * Análisis de SEO para posicionamiento orgánico *Base de datos Ejecutiva de cuentas Jr 5& 5 DISEÑO julio de 2014 – enero de 2015 (7 meses) Fidelización de clientes, captación de nuevos usuarios y seguimiento de campañas. * Asignación de tareas * Captación de nuevos Segmentos * Creación de composites * Elaboración de base de datos * Telemercadeo * Fidelización de clientes * Seguimiento de solicitudes * Fotografía para montajes DIRECTORA DE SERVICIO POST- VENTA INECO Ltda. Bogotá, D.C.. Sector Plásticos. enero de 2013 – mayo de 2014 (1 año 5 meses)COFERIAS ACCIONES REALIZADAS * Procesar los pedidos de repuestos de los clientes con cada proveedor. Hacer seguimiento desde su solicitud, compra, pago, envío de repuestos, entrega de repuestos. * Acompañamiento y atención para resolver cualquier evento dentro de la garantía de los equipos que se vendan. * Procesar la solicitud de servicios técnicos con el proveedor respectivo. * Organizar visitas técnicas y acompañamiento a los técnicos. * Reservar hoteles y organizar traslados correspondientes a las visitas de proveedores y técnicos. * Hacer viajes de Servicio: (Visitar clientes, acompañar técnicos, participar en Ferias).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/2adfed04dd4fe78adf05d3356c41d225/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"L. M. D.","companyId":562136,"companyHash":"2adfed04dd4fe78adf05d3356c41d225","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"ES","name":"Spain","class":"flag flag-es","url":"https://www.workana.com/freelancers/spain?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"€ 50.00","isSet":true,"currency":"EUR","amount":"50.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":true,"clarificationText":"Allowed formats:
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