* INDEPENDENT CONSULTANT AND COACH (Information Technology and Services): Consulting in management, structuring, restructuring and professionalization of the IT area.
Strategic planning and alignment of IT with the business strategies of the company, budget management, analysis and adequacy of operational costs and expenses (OPEX) and investment (CAPEX), cost savings in telecommunications, telephony and services. Management of complex projects and organizational changes management, implementation of process-based management and performance indicators. Operational and services excellence, standardization, implementation of best practices and methodologies (PMI, 6SIGMA, Routines, ITIL, COBIT). Executive coaching for top and middle management, business coaching. Tailor made in-company trainings, according to the organizations’ needs.