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I count with 11 years of professional experience 3 years in the United States as Marketing and Customer service executive and official translator for a U.S Multinational Company and 3 years in Dubai, UAE as Customer service Specialist for Emirates Airlines plus 4 years of local experience in my home country mainly in Marketing/Sales and customer service related positions, I speak English and Spanish at a native level, Portuguese (Intermediate), Italian (Basic), Japanese (In Learning process).

I am a very receptive and proactive person always in pursuit of self-improvement, I am in capacity of Manage and supervise but also to be part of a functional working team and actively contribute towards achieve goals and exceed expectations set by a company. My colleagues see me as a considerate, polite and well educated person which it is pleasant to work with. I'm used to work in multicultural and cosmopolitan environments with colleagues from all around the world.

Availability: Immediate (1 Week Notice)
Available to Relocate: YES
Available to Travel Constantly: YES
Available to Work Night Shift/Weekends: YES

References

Shreyasi Dey
Emirates Airlines – Customer service Supervisor
Mobile: +971562810142
(Languages: English/Hindi/Bengali)

Joe Restrepo
Supply America Export inc – Co Founder, CEO
Mobile: +17162401119
(Languages: English/Spanish)

Carlos Rueda
CONSORCIO ICA-MECO AMPLIACIÓN TERMINAL PORTUARIA PETROLERA DEL ATLANTICO DE RECOPE - Project Manager
Mobile: +506 8313 9325
(Languages: Spanish/English)

Lucero Valencia
Publioriente S.A.S – General Manager
Mobile: +573112022843
(Languages: Spanish only)","rawText":"I'm a Professional in Business Administration with a second Degree in Marketing and Advertising and MBA student. I count with 11 years of professional experience 3 years in the United States as Marketing and Customer service executive and official translator for a U.S Multinational Company and 3 years in Dubai, UAE as Customer service Specialist for Emirates Airlines plus 4 years of local experience in my home country mainly in Marketing/Sales and customer service related positions, I speak English and Spanish at a native level, Portuguese (Intermediate), Italian (Basic), Japanese (In Learning process). I am a very receptive and proactive person always in pursuit of self-improvement, I am in capacity of Manage and supervise but also to be part of a functional working team and actively contribute towards achieve goals and exceed expectations set by a company. My colleagues see me as a considerate, polite and well educated person which it is pleasant to work with. I'm used to work in multicultural and cosmopolitan environments with colleagues from all around the world. Availability: Immediate (1 Week Notice) Available to Relocate: YES Available to Travel Constantly: YES Available to Work Night Shift/Weekends: YES References Shreyasi Dey Emirates Airlines – Customer service Supervisor Mobile: +971562810142 (Languages: English/Hindi/Bengali) Joe Restrepo Supply America Export inc – Co Founder, CEO Mobile: +17162401119 (Languages: English/Spanish) Carlos Rueda CONSORCIO ICA-MECO AMPLIACIÓN TERMINAL PORTUARIA PETROLERA DEL ATLANTICO DE RECOPE - Project Manager Mobile: +506 8313 9325 (Languages: Spanish/English) Lucero Valencia Publioriente S.A.S – General Manager Mobile: +573112022843 (Languages: Spanish only)","canEdit":false,"editUrl":"https://www.workana.com/freelancer/30beb88e729ed2969347a395855889b7/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"* LikeU BPO Offshore (Outsourcing/Offshoring): We are LikeU a Telecommuting (Remote working) BPO, ITO, KPO with the best professional talent for one simple reason. Our Collaborators Love what they do and it shows in numbers 300 Active Agents (150 Bilingual certified), 15.000 Registered Candidates in our Platform awaiting to give it all on behalf of your Company/Brand.

LikeU it's a technological platform which has the purpose of humanize the BPO sector (contact center/call center) and we achieve this by focusing on the quality of life of the persons who work with us as main strategy since a happy person is a productive person, we developed tools that allow us to find, select, train and empower ideal work teams for Telecommuting modality from their own homes with better income than the usual offered in the employment market since the saving earned thanks to the remote working modality goes straight to our associates, Telecommuting gives us the advantage to retain the best talents available and excel in customer service with our talented associates and optimal work conditions. Some of the main facts to choose LikeU are:

• Decrease of 70% of Attrition
• Productivity indicators increased by 18%
• socially responsible and environment friendly
• Rates as low as $8 USD per Agent/Hour

* Publioriente : Coordinate, plan, direct, execute and supervise all online marketing and Customer service interactions, PR, SEO and communications in media of the company.

- Devising strategies to drive online B2B relations.
- Developing and managing digital marketing campaigns
- Utilizing a range of techniques including paid search, SEO and PPC.
- Overseeing the social media strategy for the company.
- Managing online brand and product campaigns to raise brand awareness.
- Managing the redesign of the company website.
- Improving the usability, design, content and conversion of the company website
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