LEYDIS M. freelancer experto en Atención al cliente, Asistente de administración, Microsoft Office


Virtual Assistant and Lead Generation Research

0 / 5

Valor hora:

CO$ 16.000,00

Soporte Administrativo

Sobre mí
Business Administrator from Universidad de La Costa, Bilingual (Spanish and English), with four (4) year experience in comercial areas, sales,customer services and administrative support. Leader of professional and technical teams, considered analytical, creative and with great communication skills to achieve goals and targets, outstand by having response capacity against conflicts and daily challenges. Fair human being, with ethical values and high emotional intelligence.
Email: dianamanjarres86@gmail.com
Celphone: + 57 3165783083
Historia laboral
* Ascent Real Estate Solutions (Bienes inmobiliarios): Perform and answer daily calls with tenants to schedule/verify appointments, and follow up for tenant satisfaction from completed appointments.

Perform and answer daily calls with vendors to schedule/verify appointments, and follow up for bids and photos from those appointments. Respond to emails, send email updates, and utilize Ascent systems to maintain the integrity of Ascent projects.

Input information gained from calls or emails into Ascent online system, as new information comes in.

* monetizemyexpertise:
I am a Lead Generation Specialist with a proven track record and extensive experience in providing B2B Lead Generation Services to SME and also large enterprises in US, Australia, and Canada.

I embrace new Lead Generation techniques and trends instantaneously and conscientiously, I function well under pressure, and great at beating deadlines, and I express my ideas and opinions thoughtfully and clearly.
Having success generating leads for clients of monetize my expertise and Real Estates Company was an easy transition in using my skills in all businesses.

I love Marketing I have used my skill set to service clients to success.

As Lead Generation I am responsible to engaging content for our clients that in turn generate leads for their conversion.

* Hewlett Packard Enterprise (Servicios y tecnología de la información ): In my role at Hewlett Packard I support external sales representatives responsible for selling Certified Pre-Owned IT equipment to Resellers and Direct customers.

My responsibilities  include working with sales, product management and technical resources to create and send customer quotes.l act as the focal point for escalations, interacting with sales representatives and customers to resolve complications that may occur during the sales and order fulfillment process.
Analyzes sales data and compiles information for reports (e.g., pipeline forecasting, quality assurance); identifies trends and makes observations.

Manages day-to-day post-sales order management (e.g., credits, returns) and resolution of customer issues (e.g., specialized product builds, performance reports, data analysis); handles multiple moderately complex customer accounts.

Manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues as necessary.

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