Vanessa H.

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Freelancer activity: Writing & Translation


About me
International Business graduate with complete understanding of English and Spanish as native languages and the ability to travel internationally. 5 years of experience in the banking sector including customer service skills, and team work in order to achieve company goals. 2 years of experience as a Project Manager and management of others. Excellent leadership skills and initiative in decision making. Great attitude of continual learning and the desire to assume new challenges that will help put into practice the skills and knowledge acquired during my professional formation. Negociadora Internacional con dominio absoluto del idioma inglés como lengua materna y la disponibilidad de viajar a nivel internacional. 5 años de experiencia en el sector bancario incluyendo manejo de clientes y trabajo en equipo para la consecución de objetivos. 2 años de experiencia como Gerente de Proyectos, y el manejo de personal. Excelente capacidad de liderazgo e iniciativa en la toma de decisiones. Gran ética organizacional y actitud de aprendizaje continuo con el deseo de asumir nuevos retos que permitan desarrollar las habilidades adquiridas durante la formación profesional.
Work history
Day Translations, Inc. (Translation and Localization) ////
• Direct customer contact focusing on excellent customer service • Project estimates to international clients • Training and supervision of personnel • Client follow-ups • Invoicing • Proofreading

    Bank of America (Banking) // - from 3/2009//
• Working and balancing of cash drawer • Customer contact focusing on the delivery of world class customer service • Training and supervision of new tellers • Meeting daily goals, including selling bank products to customers • Balancing the main vault • Opening and closing of the banking center following company guidelines
Activity and ratings

Last login: 3 years ago

Joined: 4 years ago

Ranked: Not ranked

Profile level: Iron

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