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Exceeded expectations in performance statistics.

BUSINESS OWNER
Administrator | Designer    Aug 2016 – Apr 2022
Design and create handmade and personalized products.
Social media management (Facebook, Instagram, YouTube, TikTok).
Image and video editing.
Editorial design.
Contact suppliers to purchase materials and supplies for manufacturing products.
Customer service via phone, chat, and email.
General business administration.

Administrative Manager    May 2012 – Aug 2016
Project Manager in SAP BO implementation and POS system in 9 stores.
Provided administrative support for Regional Administrative Director and General Manager.
Supervised an administrative team of 12 workers.
Provided administrative support to 30+ employees.
Oversaw calendar maintenance, appointment scheduling, and expenses report preparation.
Supervised cleaning crews and maintenance workers.
Provided all travel coordination (international/domestic) support for business meetings/trips.
Arranged conference rooms and facilities for meetings as required.
Coordinated training and education of personnel.
Maintained inventory and ordered office supplies.
Established work priorities and ensured procedures are followed and deadlines are met.
Managed all bank accounts in national and foreign currency, tokens, checkbooks, and petty cash.
Determined and established office procedures and routines.
Compiled data, statistics, and other information.

Management Assistant    Apr 2009 – Apr 2012
Maintained inventory and ordered office supplies.
Oversaw calendar maintenance and appointment scheduling.
Recorded and prepared minutes of meetings, seminars, and conferences.
Greeted people and directed them to the General Manager’s office and other areas.
Provided all travel coordination (international/domestic) support for business meetings/trips.
Reviewed and approved petty cash expenses.
Scheduled and confirmed appointments.
Supervised cleaning crews and maintenance workers.
Determined and established office procedures and routines.
Answered and relayed telephone calls and messages.
Compiled data, statistics, and other information.
Opened and distributed regular and electronic incoming mail and other material and coordinated the flow of information.

Administrative Services Analyst    May 2007 – Apr 2009
Maintained inventory and ordered office supplies.
Managed building and equipment maintenance schedules.
Responded to urgent maintenance calls.
Answered and relayed telephone calls and messages.
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